Search Results for 'composer'

Hi,

I have inspected your site but I do not see any problems at the moment – https://www.screencast.com/t/ANVvK9db If Please make sure that you have updated the plugins that are provided wit the theme, in the theme package, to the latest version. If the problem occurs again, try to disable all the plugins except Visual composer and the mobile theme, clear the cache, verify any code entered in the theme panel or added to the theme files, then check to see if the problem remains.

Thanks

Hi,

Please try as a first step to deactivate all your plugins except Visual composer, clear the cache and check to see if the problem is still there. Also check any custom code you might have entered in theme panel, or added to the theme files. If you use a child theme try switching to the main theme, because this could affect the functionality. Please let us know how it goes.

Thanks

Hello marcomilic,

You should simply download the latest version of theme from Envato Market and in this packet you will find the latest version of Visual Composer.

Thanks for your understanding!

Hello wash,

I have inspected your website and I did not saw any problems with your mobile menu on the desktop version. This type of errors happens due to your memory cache or server cache. Try to clear all of this and also, if you are using some untested plugins, disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps!

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Unfortunately, the theme does not have such an option for this live streaming video platform, sorry. You can use the available video elements from Visual composer for your pages – https://www.screencast.com/t/HkRbECIs and they should work properly in their respective purpose if a valid video link or video id is entered in the required field. Maybe the video you are trying to use is private, and not allowed access to be played on different websites. Please correct me if I misunderstand what you meant.

Thanks

Hi,

Well if it worked before and the problem is only for the homepage, maybe some recent changes are interfering with the ads. Please try to disable all your plugins except Visual composer, clear the cache, enter your code in the ad box element and check to see if the problem is still there. Also check your ad code to be valid, you could test it in other ad spots to see if the problem is with the code.

Thanks

Hi,

@rosaline Please provide a link to your website so we can inspect it and try to give you a solution in this matter. Usually this is the result of a plugin or plugin conflict, so try to disable all your plugins except Visual composer, clear the cache and check to see if the problem remains.

Thanks

Hi,

Please provide some examples and more details of the problems you are having with the Buddy press plugin so we can investigate this issue. Maybe you have some other plugins that could be interfering, so try to deactivate all the plugins except Visual composer and Buddy Press, clear the cache and check again.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

We do not see 2 avatars on our end. You could be facing with a plugin compatibility issue caused by other plugins. Please revert your custom modifications (make a back-up before) and disable all other plugins except visual composer and buddypress, clear cache and reset cdn files if you use it. Then test again. If you still have issues with it, please provide a link so we can inspect it.

Thank you!

Hello,

Those are visual composer shortcodes you are seeing. I cannot see the error on your site though. I do see a plugin conflict as your mega menu will not open due to a js error. Please disable all plugins except visual composer, clear cache and reset cdn files.
Unfortunately I do not see the shortcodes on your page not in desktop and not in mobile.

Thank you!

Hi,

Please check and increase if needed the parameters mentioned in this guide – https://forum.tagdiv.com/system-status-parameters-guide/ because this could affect the theme functionality. Also disable all the plugins except Visual composer, clear the cache and try again to enter the ad code in theme panel and save. Please let us know how it goes.

Thanks

Hello marlenedeleon,

If you want to create an Author Page, notice that we have only the Author Box element from Visual Composer which displays all the Authors from your website, like this -> https://www.screencast.com/t/qeoSnHy1zI

Thanks for your understanding!

Hi,

You could implement something like this – https://www.screencast.com/t/m4QJSRf4fBh by setting a border left on the sidebar using css, or setting a border in Visual composer for the sidebar section – https://www.screencast.com/t/OD2YQN4K
Please follow this tutorial about using the browser inspector tool to identify the elements on the page and their classes, in order to create custom code – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ If you can not achieve this, it would be helpful if you can provide a link to your website so I can inspect it and provide a more accurate solution.

Thanks

Hi.

You can add an extra class to any visual composer element like so:
https://www.screencast.com/t/jrtRmwhcQy

Thank you!

Hello odsonfb,

Please make sure that you do not have a js error through your Console. Also, ensure that you have setup your sidebar according to our documentation. So, if you are using some untested plugins, try to clear all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Not all elements have that option, yes. We added the option for our theme blocks, not the elements of visual composer. The video player is not a custom theme element. It is a visual composer element so we cannot add settings to it as we cannot alter the visual composer code as it will break our license agreement.
All the block title colors can be changed at once from the theme panel: https://www.screencast.com/t/JpR5s95N
You cannot change individual colors for elements that do not have the setting present as blocks do.

Thank you!

Hello JJ0000,

Please provide your website URL with a specific link for your Activity page so I can take a closer look at it. Also, you can provide some useful screenshot where to show your actual problem. I need to know more details about this, so I will be able to provide a more accurate response. Also, if you are using some untested plugins with the theme, please try to remove all of them and leave just Visual Composer and Buddypress to active, clear all your caches and install only the plugins that come bundled with the theme copy and rule out any conflicting plugins.

Thanks for your understanding!

Hi,

1. Try adding the code for your plugin in the header template files – https://www.screencast.com/t/CMgHQwjv25 located in the Theme folder->parts->header and corresponding to the header style you are using. Also make sure the code you are adding is correct, and you integrate it properly in the header structure. Follow the examples and documentation of the plugin, if available.

2. The elements from the Visual composer editor like the “trending now” are available for page building using this plugin. Here is a guide to help you create a page and set it as homepage – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ and also to help you use Visual composer – https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks

Hi,

It seems the header menu affix used for the sticky menu state does not work properly. Please try to disable all your plugins except Visual composer, clear the cache, and check any custom code you might have entered in theme panel or added to the theme files. Then check to see if the problem is still there.

Thanks