Hello!
When I open the tagdiv composer in any page, and add a “Column text” element, I can’t edit the content, I got 403 forbidden error in the console after clicking on the edit content button. The popup window appears but it’s just loading and nothing happens.
I’m using cloudways hosting for the website
Here is the image about the error: https://imgur.com/GXZc03S
Hello @kobird!
Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/
Thank you!
Hello Mariano!
If you upload an image that is smaller than your size from settings, then this could appear blurry and not of high quality. I suggest you upload the images in your Media Library in full size (1920 px): https://prnt.sc/YzxtrT24bGKM
In the tagdiv Composer, you can use any size that will look better on your website.
Or check out this guide to check the ideal sizes for SEO: https://flothemes.com/flothemes-image-sizes/
Our recommendation is https://prnt.sc/oF12rwqmqAh7
Thank you!
Hello,
The Newsmag theme offer the possibility to edit with tagDiv Composer only pages.
The most simple solution will be to use a different header style https://forum.tagdiv.com/newsmag-header-styles/
Thank you!
Hello @digitalblack!
You can add an empty space element: https://prnt.sc/7z1kPUdrkkUO in Composer or a margin bottom to the header zone: https://prnt.sc/v9Dsz5wWFH6N
Thank you!
Hello,
I want to enlarge the logo from the header and style 9, but when editing with tagdiv composer, the header cannot be edited, please help me.
thank you
Hello,
We are using tagDiv composer for building pages and we want to use our custom shortcode in pages built by the tagDiv composer builder how can we use custom shortcodes on those pages?
Thanks!
Hi,
I get a fatal crash on my website after updating the theme to the latest version (12.6.1) and activating manually TD Composer.
Error is: E_PARSE error on line 8936 of the file /public_html/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php. Error message: syntax error, unexpected ‘)’
Server PHP version is 7.2.34. Does the latest theme need a newer version?
Please provide a solution.
Thanks,
Sebastian
Perfect, thanks, Calin!
As for the alignment, it works fine in tagdiv composer for horizontal alignment. It just doesn’t work for vertical alignment. Wouldn’t that be a problem with tagdiv? Is it necessary to add custom css?
Dear Anamaria
Thanks for your reply.
I can’t find the Adbox.
I went to the cloud template homepage > select Tagdiv composer > clicked on the banner ? select the phone view ~ what next?
Thanks again
Jaydee
Hi,
Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
Thank you!
Hello!
Please check if this issue is showing in the tagdiv Composer as well.
If the issue is not showing in the tagdiv Composer, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello!
You should find it on the row/zone/element settings in the tagdiv Composer. Check on every viewport: https://www.screencast.com/t/XDQJedlggSB
If you can’t find it, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Anamaria,
I have actively installed the following: TagDiv Composer, CloudLibrary and Standardpack.
Is it enough ?
When I check another website where I run older version 12.6., editing works flawless.
Hi,
Do you have plugins installed like composer and cloud library?
Thank you!
With 12.6.1 update I cannot anymore edit Cloud Templates with TD Composer.
Are you planning to release an update since 12.6.1 is such a crap in many ways?
Hello!
I can see that you’ve applied these settings in the TagDiv Composer: https://prnt.sc/uuAWZGp-iOYx
Please delete them and it will work.
Thank you!
Hello tagdiv support. I am asking for something specific here please read
I’m having such a hard time removing this malware. My hosting company removed it one time, apparently via editing the database, but it has come back. They have removed it again, but they said it is only a matter of time till the issue re-surfaces.
I am running into many issues; I will mentioned three of them:
(1) Updating my version of Newspaper breaks my site; (2) updating td-composer with a newer version is apparently not possible without updating Newspaper, and (3) I tried running the SQL query mentioned by mmorselli somewhere on these pages and got nothing but errors
I am sure I am speaking for a lot of Newspaper users when I request the following:
(A) A patch, please. If these problems are due to a vulnerability in your plugin, why not release a patch? Perhaps a temporary plugin that just cleans it up?
(B) In the short term, if a patch is not forthcoming, can you please provide a version of td-composer that removes the vulnerability and can be installed on older versions of Newspaper?
(C) If no patch, can you please provide a removal guide FOR DUMMIES with simple to understand steps. Perusing many posts on these forums where people say different things has not worked out for me.
Thanks
Hello!
Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
A cache plugin doesn’t help much with page speed.
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Hello!
You should click on that title and delete it somehow in the TagDiv Composer. Or, it could be from another plugin. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
Usually, the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
I accidentally added a space in the CSS code of a column (thankfully did not save it) however everytime I open the TagDiv Composer it still shows this error and I can’t interact with anything on the site or add anything/remove anything… Extremely frustrated and hope someone can help. Unfortunately it won’t let me Undo and CTRL+Z does not work; I have not saved it in this state so how can I get rid of this and just have it load back up the last saved state? It’s completely frozen.
I can’t believe you guys would release an update with so many bugs! The latest update COMPLETELY breaks the header positioning with the body. I am using the NewsWeek Pro pre-built site and your update has not only ruined the header, the site isn’t displaying correctly on mobile either.
ect
On desktops, The body is overlapping the header and not displaying correctly. What’s odd is that the site displays correctly inside of the TagDiv Composer but doesn’t display correctly outside of it. The menu also isn’t displaying correctly. Several items are missing.
On Mobile, only the header shows. The body does not.
An update shouldn’t break existing sites! I do not want to include links to my site on a public forum. Where do I email my URL?
