Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
You will have to edit the header using tagDiv composer: https://www.screencast.com/t/T6OgKmF1
Thank you!
Hello !
Those are available in tagDiv Composer on the POST TEMPLATE. You are looking for them in the Post Content. Take a look at our youtube channel for more video guides for a better understanding: https://www.youtube.com/user/tagdiv
Thank you!
Hello!
In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Thank you!
Hi,
Deactivating the plugins did not help, neither did deactivate the child theme, nor did it delete the caches.
Everything looks normal in the composer.
I’ll send you an email with all the details, maybe you can find something.
Thanks for your fast answer
Thomas
Hello!
The TagDiv Composer plugin is generating the code and this is important for your page to work well. If you want to reduce that HTML code, then you can delete the elements which you don’t need from your website page.
Thank you!
Hello!
There is no element to bring just the excerpts, for example you can use any flex block to edit the excerpts.
If you use a pro/cloud template, then you can modify a template and for all posts which has assign that template, the modification will be displayed the same. Edit the template with TagDiv Composer, select the title element and you will have some settings for the font in that element’s settings. Example: https://www.screencast.com/t/1yhzlW119vkZ
Hope that helps you!
Thank you!
Hello!
By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG
Thank you!
Hello!
If you have posts for that subcategory, then check if you assign them correctly.
Edit that subcategory page with TagDiv composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.
Thank you!
Hello!
Edit that category page with TagDiv composer, click on that element and verify if the offset field is clear and let it empty with no space, no value.
Let me know the results!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
If you use Cloud Library, these templates can’t be set in child theme. Child Theme uses the standard templates.
For flex Block 1 you can find the files in these paths
wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_flex_1.php
wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_flex_block_1.php and for Posts Loop is wp-content/plugins/td-cloud-library/modules/tdb_module_loop.php tdb_module_loop_2.php
If you use cloud templates and you make changes in the files, the changes will apply on all pages.
Thank you!
Hello!
Please check if you set up some HTML code or some special characters in the element’s settings when you edit the page with TagDiv Composer.
If you didn’t find anything like this, then send an email at contact@tagdiv.com and provide wp-admin, so we can investigate the issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thank you!
Hello!
There are 3 options to use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose which one is more suitable for you and please note that any options you will choose, unfortunately, there is no button to hit and your score is high or your page speed is very high. You need to try to optimize your website.
Related to the page speed, this is our limit score, check this topic: https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/
Thank you!
Hello!
Please make sure you have all Tagdiv plugins active, up to date and installed, and also:
– Cloud Library
– TagDiv Composer
If the issue is still there, then please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Edit the page with TagDiv Composer, click on that element and you can change the font here: https://www.screencast.com/t/LqtE3kPlZG
Hope that helps you!
Thank you!
Hello,
I understood you have a category page and on this page, you don’t have this element => https://www.screencast.com/t/0sQhJEBkhQ, right?
You can add it with tagDiv Composer, which is called “Posts Loop” .
If you don’t mean this, then please provide me with more details and screenshots.
Thank you!
Hello,
You can achieve that using one of the elements from tagDiv Composer called “Call to action” when you add the link,description, etc => https://www.screencast.com/t/MKni08bT -> https://www.youtube.com/watch?v=gWWEZTUw0qU or the element called “Pricing table” => https://www.screencast.com/t/pGfXes325q
Hope this helps you!
Thank you!
Hello,
I saw you have a header template from Cloud Library, so to change the logo you need to edit the header template with tagDiv Composer. This is a video that can help you https://www.youtube.com/watch?v=HXQQygkCCJo
Thank you!
Hello,
You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA
Thank you!
Dear team,
I encountered the problem that the slider is not shown on the mobile device, otherwise are fine both desktop and tablet version. I tried to read all the previous post but it was not similar to my case. My website run on WP 5.7 and Newspaper theme 10.4. Caching plugin is WP Supercache. The page I need help with: https://www.siamclinicphuket.com
You can see the appearance shown on three platform here.
Desktop > https://ibb.co/kq7hWbf
Tablet > https://ibb.co/1QGwt1Z
Mobile > https://ibb.co/YX4yyS1
I contacted to the Smart Slider 3 developer and I got reply that
(https://wordpress.org/support/topic/slide-not-showing-on-mobile-theme/#post-14450827)
The reason the slider doesn’t show is that there is a JavaScript error on your site And was recommended to contact to theme developer to the best way to solve this problem.
You can check like this:
https://smartslider.helpscoutdocs.com/article/1935-troubleshooting-with-your-browser#jserror
JavaScript errors stop every other JavaScript code on the page and prevent them from working, so they need to be solved.
The error on your site is:
Uncaught TypeError: fbq.getState is not a function
and it points to the following file:
https://www.siamclinicphuket.com/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js?ver=10.4
Thank you very much. I reinstalled Composer and the GiveWP plugin, and I was able to create a donation form. I’ve run the form through several tests, and it seems to be working! I appreciate the time you put into fixing the tagDiv Composer and resolving the conflict.
Hello,
I import from Cloud template library and new template is created and opened in composer.
Problem is that not template is created but a normal wordpress page.
When I try to change template name I get this error
“Invalid template type! Please make sure your are editing a supported template type title.”
With this error I know template is not created as Cloud template
I tried few times with different Cloud templates and different kinds of template
When I exit composer I get pages list
I want to say thank you!
1.It was a plugin conflict (weird because these are your plugins). I disabled tagDiv Mobile Theme – the mobile version is working.
2.tagDiv Composer started working well when I removed the caching plugin files (hosting leftovers).
3.Your support team has updated the template and subordinated Instagram.
Strength and patience in your work!
Thank you!
Hi,
I can’t find an icon for TikTok or MeWe. Are you adding them soon or is there a way to upload an icon through TagDiv Composer? I haven’t seen an area to do that.
