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Hello,
I’m sorry for this inconvenience, but our support is from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2.
Also, please try not to reply multiple times to the topic if possible, this will only delay our response.
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and posts.
You have a Single Post Template from Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, select the Single Post Views => https://www.screencast.com/t/NhUGCRfI and with right-click, you can delete it.
Also, to edit the header and footer please check these articles
-> https://tagdiv.com/how-to-use-the-header-builder-and-tagdiv-cloud-header-templates/
-> https://tagdiv.com/how-to-use-footer-builder-and-tagdiv-cloud-footer-templates/
Thank you!
Hello,
1. The footer template does not have the button to be edited with the tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
You can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer => https://www.screencast.com/t/rpfNhfyrF
2. There is no scroll bar, if you have a mouse with the scroll you can use it to scroll in tagDiv Composer.
Thank you!
Hi,
If you want to add the Rumble as a social network, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the svg icon for Rumble and the full link -> https://i.imgur.com/AYOyMnG.png
I hope this will help you!
The Cloud Templates are disappared why? (tdb_templates post type)
now header and footer are broken
this are the link:
https://new.anaaotoscana.it/
i alredy give you the wordpress access thanks
https://county10.com
The header and footer cannot be edited or saved.
We have followed the instructions from other threads regarding opening the homepage Page then using the edit in tagDiv Composer button, then going to Manager, clicking on the name of the template under “Choose header template” which then displays the template and allows editing it but not saving it. This goes for the header and footer.
We get the “This type of header is not editable with tagDiv composer. Please use a cloud template!” message when we simply hover over the header or footer. When viewing the Cloud Template library, the footer does not display the option to edit in tagDiv Composer directly.
We can arrange access to the site via Temporary Login if this helps your team diagnose and fix the issue.
All plug-ins and WordPress are up to date. All elements on the system status page are green boxes.
Thank you for your help in this matter.
PT from HP
Hello Faris,
You can import the footer from Cloud Library => https://i.imgur.com/pm0nST6.png
Also, please try to go in Cloud Templates, select the footer, edit it => https://i.imgur.com/DpvZKj5.png and try to revert a revision => https://i.imgur.com/jbmCnzm.png
Thank you!
Hello!
Ok, then you can overwrite them by the child theme as in our documentation here: https://www.screencast.com/t/a4PDyCWx0Eau
Please check the documentation about how you can overwrite Single Templates, Modules, Headers, Footer template, etc: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope that helps you!
Thank you!
Hi,
I have the Classic Pro Blog template which I’m using. I once by mistake changes the footer but in my cloud it is now a blank footer. When I try to reset it with a template it is not showing? Can you please reset this for me or show me how I can get it to the ‘standard’
I have screenshots to clarify.
Many thanks,
Faris
Hi Giri,
So,if you no longer want to use tagDiv Standard Pack, then please make sure you use cloud templates, for header/footer/category/posts, etc.
Also, you can add in the post, the Flex Block and filter it on Single -> Related by category/tags and more from author => https://i.imgur.com/OVaFnl0.png
Thank you!
When viewing our Cloud Templates via Dashboard/Cloud Templates, all of them allow for us to “Edit with TagDiv Composer” except for our Footer (Only options are Edit, Trash, View, Duplicate). How can we edit with TagDive Composer since it is Cloud Template provided by our Theme?
Hello!
In order to have a footer for all your pages, you need to install a template from cloud templates and set up a global footer in theme panel here: https://www.screencast.com/t/MVOiU2IhcM7 and save the settings.
For posts, you need to assign a single cloud post template for all your posts(global) and set up a footer from Website Manager like this(non-global): https://www.screencast.com/t/pkItwGWpgkZX
Thank you!
Hi,
The footer from the Newsmag theme can be edited from the theme panel > footer section -> https://i.imgur.com/eSr5Ixv.png -> https://forum.tagdiv.com/newsmag-footer-templates-2/ also to set some links in the footer you can make a menu and assign it in the subfooter -> https://i.imgur.com/YMu0T5w.png or you can use a footer with and empty column -> https://i.imgur.com/fom3RPO.png and set in footer widget 1,2 and 3 the elements that you want to display -> https://i.imgur.com/SPPlSqa.png
I hope this will help you!
Thank you!
Hello,
Please use a header/footer template and after you can set on No Header and No Footer => https://i.imgur.com/yzFsQdv.png
Thank you!
Hello,
Please let me know what code you set in the footer and what element you use to set the code.
Also, you can create a new footer template if you import a footer template from Cloud Library https://forum.tagdiv.com/footer-templates/
Also, please try to edit the footer in the editor and if you find the code that you add please remove it => https://i.imgur.com/Xrw0DVE.png and see after the problem persists.
Thank you!
Hi again
I have a remaining issue re setting my global mobile post template.
When I open any post on my desktop, from the Admin Bar these are the template settings/options in my drop down menu >> https://www.screencast.com/t/8uA1R4iT9c
I have allocated a global template for my desktop post pages (the original default “single_template_1”).
Using Cloud Templates, I have customised a “Single Post Template 1” (as an alternative option) and also customised a corresponding “Single Post Template 1 – mobile” page which has been set to Global (for mobile). It shows as green when I hover over the mobile template icons.
However, this global mobile template is not being displayed on mobile posts. Also the wrong header displays. Instead mobile view is retaining the default “single_template_1” settings from desktop. FYI all my other mobile templates for pages, header and footer are working fine. It is just the mobile post template that is not working.
Q: What step am I missing?
Q: Will the mobile template (when correctly acting global) display for all new posts by default?
Q: For all existing posts, will they convert to the global mobile template automatically? Or do I have to do something to them manually?
FYI the main reason I have not made “Single Post Template 1” my global template for desktop posts is because I can’t seem to customise “Centre Align Image” in “Single Post Content” shortcode, to appear as a left aligned image similar to “Style 1” of Theme Panel default post template. This is my preference for desktop.
Thanks for your help.
Hi, I have problem that at the Cloud Templates > All Templates
Why I cannot use “Edit with TagDiv Composer”? The “Edit with TagDiv Composer” was missing for all “Footer” template, even I import another new Footer Template.
Hello,
You don’t have the same footer in the posts, because you have the mobile theme plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout).
So you can disable it and see the results.
Also, please check the link provided above to that topic with information about each mobile version and how they work -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
Thank you!
Hello,
The footer template does not have the button to be edited with the tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Thank you!
Hello,
This is an older video, and our theme has now new functionalities, you can use Cloud Templates -> https://tagdiv.com/how-to-use-the-header-builder-and-tagdiv-cloud-header-templates/
Also, you can use a Single Post/ footer template, etc from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, please check our documentation -> https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you!
Hello,
Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.
Also, you can use a header template / footer template , posts, etc from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please check our documentation -> https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you!
Hello Tamsin!
1. Here you can see step by step how you can import a new cloud template for your posts: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
2. Please add the text and the design (elements in the page) with the TagDiv Composer, not editing the page normally. Also, the shortcode can be inserted by using the element called “Column text”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
3. Yes, because our plugin Tagdiv Composer sees that the elements in the page weren’t made with it and it will ignore the content. The solution is at point 2.
1. The Post Settings in the Theme Panel will appear if you will install and activate the Standard Pack plugin from Newspaper -> Plugins.
2. If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
How I explained above the Mobile Theme has its own design for header and footer.
Thank you!
Hello,
You need to activate this plugin only if you use templates from Theme Panel (header, footer, posts, etc ) => https://i.imgur.com/Xjd3Xdd.png -> https://i.imgur.com/ND4vg5b.png -> https://i.imgur.com/3wFAJMu.png also, if you have added Block 1-25, Big grid, brig grid full, and if the plugin is deactivated the blocks will become shortcodes and the style will change.
So, please make sure you use Cloud Templates and Flex Block and Big Grid Flex.
Thank you!
Good morning,
I have encountered a few issues with Newspaper mobile view (both responsive version and theme plugin), and would really appreciate your help.
———-
WP 5.8.1
PHP 7.4.24
Newspaper 11.2
tagDiv Plug-ins – Composer, Cloud Library, Social Counter, Standard Pack (have also activated/deactivated Mobile theme + Official AMP for WP)
——–
My website is “coming soon” until I resolve my mobile settings, so I am sharing screenshots using your recommendation above.
FYI I have already utilised the Let’s Go Mobile tutorial (very helpful) and Theme documentation and spent a lot of time troubleshooting.
My preferred option is to use mobile templates and tagDiv composer, mostly as I have content on my homepage that I want to retain in mobile view. I have created mobile templates for the home page, header and footer only (at this stage).
When testing the responsive version live on mobile I have the following issues:
1. My posts are displayed in a default format (feature image, text then sidebar, plus wrong header and footer). In my cloud templates list I do not have any Single Post Template listed to customise as a mobile template.
Have I mistakenly deleted “Single Post Template – Default PRO” and if so how do I get it back? When searching in New Cloud Templates it is not listed and other templates would be inconsistent with my site.
2. My pages (via menu) are displayed in a similar default format. When I try to create mobile templates for these pages using Composer (checking copy content option) most of my pages are not picking up all the content. Specifically, pages that have shortcodes (eg. Contact Form 7). For example –
In the mobile template page I get an empty column (where the page title, text and/or image should display) and stretched out shortcode content. If I save it anyway and try to open it again it appears as blank.
3. One critical page on my site appears blank (header and footer only) when live on mobile. It is a Business Directory which is otherwise responsive to the theme.
Like Issue 2 above, when I create a mobile template for this page the content is copied and partially displays but after saving it disappears.
The alternative option – trying tagDiv Mobile Theme + Official AMP for WP, and testing it live, has not resolved the critical issues. NB: I switched my “homepage – mobile” to draft while using Mobile Theme.
When testing the mobile theme version live on mobile I still have these issues:
1. Posts are now ok but the “Post Settings” options (as shown in your Theme Documentation) do not appear in my Mobile Theme Plugin settings.
2. All of the pages (including Business Directory) are now completely blank (mobile theme header and footer only). FYI I have opened each page in WP Editor and ensured they are enabled for mobile theme in the tool bar and updated. This did not resolve the issue.
Please let me know your suggestions for resolution asap 🙂
Thank you, Tamsin
Hello,
The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you have a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Thank you!
Hello,
Our theme uses Cloud Templates from tagDiv Cloud Library, which can be edited and customized with tagDiv Composer. -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Have a nice day!
Thank you!
