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Hi Anamaria, thank you once again for ALL your help. We’re unifying our content website with our subdomain (which is currently Newspaper), and making it all in Newspaper (yay!), so countless issues are appearing.
Our content website is: https://www.justrealmoms.com.br
Our subdomain we use Newspaper is: https://guia.justrealmoms.com.br
So, what is happening now is: We now have TWO types of Post Formats we have to create:
1) Normal Blog Posts (for the content website/blog)
2) Pages of Suppliers part our our Supplier’s Guide with a curation of brands – which is created as a type of Blog Post
Once again, this Supplier’s Guide is what we’ve created using Newspaper (https://guia.justrealmoms.com.br).
The Supplier’s Page have specific fields and functionalities we need. Here is a page for your reference: https://guia.justrealmoms.com.br/mooui.
It has:
1) A right sidebar where each supplier has their contact infos (WhatsApp, Email, Social Channels, embedded Map)
2) The body – where we create as a normal Post (since we need to use Yoast, the filters, categories, etc)
3) A left sidebar with more general infos from the website.
We’ve created a copy of the website and we’re working on it: https://r22.861.myftpupload.com.
The issue is that for the Supplier’s Pages we had to create a new Taxonomy, since we needed it to be featured separately and differently on the website (ex: on the homepage) – here we used Post Loops for the Blog Posts (where there is NO FILTER option), and for the Suppliers Flex Block 1 (where there is filter and we also identified the Post Type as “Guia” (where all Supplier’s Guide pages/posts are set as, separated from the normal Blog posts).
So, the current problem is ONLY when we need to create the Supplier’s Page for each brand. They are all created currently here: https://guia.justrealmoms.com.br, BUT when we copied them to https://r22.861.myftpupload.com where we’re unifying both BLOG SITE + SUPPLIER’S SITE, it LOST the RIGHT SIDEBAR.
Remembering, we had to create a new Taxonomy. For EACH Supplier (on the current website – https://guia.justrealmoms.com.br), we had to create a separate Cloud Template, so each one would have their own set of contact infos on the Right Sidebar – SUPER IMPORTANT FUNCTIONALITY. And also for the SINGLE BACKGROUND IMAGE, if I’m not mistaken since each one has a different header image.
In the Cloud Templates, there are SINGLE TEMPLATES, which is what we used for each Supplier’s page. BUT, since we had to create a new Taxonomy to separate Blog Posts from Supplier Posts/Pages, we can’t now create a SINGLE TEMPLATES in Taxonomy.
So, the RightSide bar which is the most crucial information we need in the page – and in the mobile format it’s supposed to appear first – can’t be created and edited in TagDiv anymore.
Sorry for the MASSIVE text, but this is hard to explain, so I tried to be very detailed.
Also, do you guys offer Zoom assistance – even if it’s paid?
Thank you and keen to hear from you on this, as it’s probably the most importante feature on the website for UX.
Hello @mungerald!
Add this element in your cloud single post template: https://prnt.sc/AKdHmHCHNbCe (make it inline) and this element https://prnt.sc/vY-scE0kTuSD
You shouldn’t lose these modifications from the tagdiv Composer when you update the theme. I recommend you to try this method for the theme installation: https://forum.tagdiv.com/install-via-ftp/
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Thank you!
Hello!
I’ve installed the Life News Pro demo, created a page, and started editing with the TagDiv Composer. There is no error.This file, class-wp-filesystem-ftpext.php, is not part of our theme.
So, please test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello,
If you have a child theme, please use the main theme to do the update.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
I am sorry İ only have linux systems, so I can’t download the jing tool.
I can email you a screenshot for sure, but this is a hard error reported in the server log.
I found an even simpler case that triggers the problem. With the newspaper theme installed and the lifenews web site imported without content, simply adding a new page then clicking the tagDiv composer button, results in theppphp error in the server log:
[Fri Dec 23 00:59:31.988326 2022] [php7:warn] [pid 805726] [client 176.234.90.118:15378] PHP Warning: ftp_fget() expects parameter 1 to be resource, null given in /var/www/perspektif-21.net/webroot/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146, referer: https://perspektif-21.net/wp-admin/post.php?post=41&action=edit
Hello community!
I have version 8.8.1 of the Newspaper theme installed and wanted to update it to the latest version. I followed the instructions and did it via FTP https://forum.tagdiv.com/how-to-update-the-theme-2/
Also try following this tutorial: https://www.youtube.com/watch?v=r0hNjfCve1E
I also tried to disable the theme. Leave another as the main one and then reactivate the NewsPaper theme.
The theme update went fine with no errors, but after the update the site was broken. The menu and footer were no longer visible. All styles had been removed even though I exported the theme preferences. The entire site had lost its settings, styles and seemed full of broken code. All plugins were up and running.
I had to restore a backup to be able to go back to the previous version and the site continued to work, but I need to update the theme. WordPress currently runs on version 6.1.1
Could anyone tell me how to update the theme without losing the original site’s styles, menu and footer? https://www.edicionrural.com/
Thanks in advance for your help!
Natalia
site: perspektif-21.net
Latest Debian, PHP 7.4, apache 2
Fresh WordPress install, newly purchased and installed Newspaper 12, imported Life news example web site without content
Attempting to edit the home page with TagDiv composer (for example mouse over on the entry for the logo img produces a popup image – labelled gadgets) and the Apache error log on the server show the following message:
[Thu Dec 22 11:45:01.521540 2022] [php7:warn] [pid 740740] [client 176.234.90.118:15204] PHP Warning: ftp_fget() expects parameter 1 to be resource, null given in /var/www/perspektif-21.net/webroot/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146, referer: https://perspektif-21.net/wp-admin/post.php?post_id=30&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fperspektif-21.net%2Fwp-admin%2Fedit.php%3Fpost_type%3Dpage
Hi,
Normally the theme will not automatically update. Even the theme panel option requires the admin to click to do it. Most possibly it is from a code set in the confi.php for auto-update or some plugin for this.
If the theme panel settings are rapped out after the theme update what you can do is use a theme panel backup – https://i.imgur.com/EH3caj7.png
Also, an option to update the theme without losing any configurations is manually updating the theme, for this, you’ll need file manager, FTP, or cPanel access, delete the old theme, and set the new one, after that from the WP dashboard> Newsmag > welcome just update the theme plugins.
I hope this will help you!
Hello,
Please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
When using PHP7.3 in multisite, it works normally, but Fatal error occurs in PHP8.0.
Is this a theme bug?
Any solution?
The error is as follows.
Fatal error: Uncaught TypeError: ftp_fget(): Argument #1 ($ftp) must be of type resource, null given in /home/hogehoge/hogehoge/wp-admin/includes/class-wp-filesystem-ftpext.php:146 Stack trace: #0 /home/hogehoge/hogehoge/wp-admin/includes/class-wp-filesystem-ftpext.php(146): ftp_fget() #1 /home/hogehoge/hogehoge/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php(351): WP_Filesystem_FTPext->get_contents() #2 /home/hogehoge/hogehoge/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1977): tagdiv_theme_plugins_setup->theme_plugin_has_update() #3 /home/hogehoge/hogehoge/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1836): TGM_Plugin_Activation->does_plugin_have_update() #4 /home/hogehoge/hogehoge/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(422): TGM_Plugin_Activation->is_tgmpa_complete() #5 /home/hogehoge/hogehoge/wp-includes/class-wp-hook.php(308): TGM_Plugin_Activation->init() #6 /home/hogehoge/hogehoge/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #7 /home/hogehoge/hogehoge/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/hogehoge/hogehoge/wp-settings.php(617): do_action() #9 /home/hogehoge/hogehoge/wp-config.php(105): require_once(‘…’) #10 /home/hogehoge/hogehoge/wp-load.php(50): require_once(‘…’) #11 /home/hogehoge/hogehoge/wp-admin/admin.php(34): require_once(‘…’) #12 /home/hogehoge/hogehoge/wp-admin/plugins.php(10): require_once(‘…’) #13 {main} thrown in /home/hogehoge/hogehoge/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
I purchased a second license for another website but am a bit confused about the files while viewing through FTP. My question is If you buy a second license are the same files from the first license being used? I hope that makes sense.
Hi there!
Restoring from a backup also did not help. In the end I had to upload the composer plugin by ftp. Make sure you are uploading the latest version. 🙂
We can look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP access
– a link to this topic to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!
Hello,
if I understood this correctly, the problem appears when you update the theme using the option in the theme panel. In this situation, what I can recommend is to manually update the theme and the plugins in the theme.
How to do this: you need to use FTP/cPanel/File manager and delete the old theme version, then copy the new theme version, then from Newspaper > plugins, update the theme plugins.
I hope it helps you, if the problem persists and you want, we can investigate by email, for this we will need access to the site.
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello, if the problem persists, after updating to v12.1.1 and the extra code and files have been checked and cleaned, there may be possible that some files are still infected. If you want, in this situation if you contact us by email at contact@tagdiv.com and provide wp-admin and FTP access, we will check the files and what else could be infected to make this problem reappear.
Thank you!
Hello,
Indeed, the developers only put a restriction for that code so that it can no longer be set in the theme. Now, if the problem persists, after the theme update and the extra code and files have been checked and cleaned, there may be possible that some files to still be infected. If you want, in this situation if you contact us by email at contact@tagdiv.com and provide wp-admin and FTP access, we will check the files and what else could be infected to make this problem reappear.
Thank you!
Hello,
If the problem persists, there may be files that are infected. If you want, in this situation if you contact us by email at contact@tagdiv.com and provide wp-admin and FTP access and we will check the files and what else could be infected to make this problem reappear.
Thank you!
I’ve just uploaded the last version of the theme, and a big problem appears with the tagDiv Composer.
I can’t upload, a message appears on the screen after the installation:
tagDiv Composer
Failed
An error occurred and we could not finish the process.
Please manually update the plugins.
I’ve checked the plugin on the Plugins lists and doesn’t appear. I’ve entered inside the FTP and yes, exist. So weird problem. Can you help me please?
SOLUTION: I’ve erased the plugin, and I reinstalled.
Hello,
The plugin Yoast Seo Video for RSS FEED is not tested with our theme.
We can try to investigate to see where it could appear, but we are not sure that we will be able to solve it.
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you
Thank you!
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.
Thank you!
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.
Thank you!
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.
Thank you!
