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Hi,
Please make sure that you install the theme right and use this guide to do it: https://forum.tagdiv.com/installation-newsmag/
Please make sure that you install it via FTP.
Please let me now if you still have this issue after doing this.
Thanks
Hi,
Could you please give us wp-admin and FTP access so we can check this, seems that we can’t replicate this in order to find a fix for it. Please send your wp-admin and FTP login details at contact@tagdiv.com and also provide an URL to this tread.
Thanks
Hi,
I’ve checked your site and it behaves like you said, i need access to ftp to check why it does that. On my side it works fine, please send the credentials via email.
Thank you, Emil G.
Hi,
@Vishal Please make sure that you install the theme right and use this guide for that: https://forum.tagdiv.com/installation-newsmag/ and use the FTP method to upload the theme into themes folder then activate it from appearance > themes panel.
After this Install the Visual Composer plugin (required by the theme to work well).
Please let me now if you still have issues with this.
Hope this helps!
Thanks
1) get free FTP software
2) login to your website via FTP (see your hosting account info)
example free FTP software
https://filezilla-project.org/
Chris,
I alreday reinstalled VC via FTP. I found the plugin on the files you gave me when I purchased it with you.
But it still not displaying correctly.
Plase, help us!
Hey, the bigest problem is when smush it compress images i still get some images like 700 kb and i have 4 or 5 of them (for every resolution) so on the end because of one image i lose like 3.5 Mb (700 kb *5).
I dont know where is problem because in media panel on the same image i see only 100 kb but in ftp menager there is the bigger one… So i suppose that “regenerate thumbnails” do some extra images and smush it dont smush them :/ but i dont know… and it is not on any way good because i have hosting with 6 gb and I used 1GB in first seven days…
Thank you, Danijel.
Hi,
Please make sure you updated your theme right and also try making a backup of your current theme installation and remove all plugins and delete all theme files via FTP and copy the latest version’s theme files and see if you still have issues with this. Please make sure that you make your back-up before doing this as removing all files will also remove your settings so if you don’t backup you theme you will lose all of them.
Please let me know if you still have issues with this after you do as instructed as the theme should work fine and no layout issues shouldn’t occur.
Thanks
Hi,
Sorry for the delay! Please make sure that this is not due to other plugins or that you haven’t done other custom changes to your site and also make sure you empty cache and purge files if you use CDN and check again.
Also try to switch to a default WordPress theme like twenty-fourteen or other and see if this is still happening as this could also be cause by WordPress and that is why your issue persists after a theme fresh install.
We haven’t had another reports of this behavior so this can only be due to the theme if it is conflicting with something else.
Please also check your console while editing a post or posting it and let me know if any errors appear.
If you still can’t manage to find a fix for this please let us know and also give us wp-access so we can have a look and provide your wp-admin and FTP logind details at contact@tagdiv.com and also paste a link to this tread in your message.
Hope this helps!
Thanks
Hi,
We strongly advise that you make a backup before updating so you can revert back to it something goes wrong so make sure you do that and use this method to update the theme: https://forum.tagdiv.com/how-to-update-the-theme/ and upload the theme files via FTP and you will not lose any settings.
Thanks
Hi,
Make sure you follow this steps:
Deactivate the Plugin and remove it manually through your FTP program.
Login to the site via your FTP Program.
Go to the Plugin directory and find where the Plugin is installed.
Delete the WordPress Plugin folder and/or files from your server.
That should do it.
Thanks
Hi,
The latest theme version is 4.6 and you can download it from themeforest. I suggest you to get the latest version of the theme then update your theme uploading theme files via FTP using this guide: https://forum.tagdiv.com/how-to-update-the-theme/
Please note that you don’t need to update the theme to 3.7 first just upload the files from the latest version using the guide and also make sure that you make a backup of your current theme installation in case something goes wrong.
Please let me know if you managed to fix this!
Thanks
Best bet is to login via FTP, and go to the folder and delete any js_composer folder in plugins.
Then manually install the plugin by uploading the js_composer folder to the /wp-content/plugins folder.
Hi,
You could try to remove it manually through your FTP program. You can find here more info about this: http://codex.wordpress.org/Managing_Plugins#Uninstalling_Plugins
Hope this helps!
Thanks
I tried installing Little Hippo (https://wordpress.org/plugins/little-hippo/) which is designed to make it easier to add meta info etc.
It worked a bit, I could see what the plugin found and suggested I change, but then I got blank pages for the dashboard and adding new posts (site continued to work fine from front end). I tried deleting the plugin from admin, couldn’t, but did so via ftp and all is back to normal.
Wondered if a way to make the plugin work or should I just use SEO all in one as now?
Hi,
Do you have any custom css or code modifications on the theme? if you do please remove them and try again.
If you use cache/cdn reset/purge all files and check again.
If nothing works please send an email at contact@tagdiv.com , specify the issue and provide wp-admin and ftp access so i can take a look.
Thank you, Emil G.
HI, to make this easier to find, I’m posting this in one place.
This applies to moving from Newspaper to Newsmag, but could also apply to moving from any other theme using Visual Composer, which can be tricky.
At bottom is also a how-to if you already borked (crashed) your site and are getting server 500 error or similar.
======== Christopher’s how-to theme migration =============
Try this:
1) make backup of your site files, as per usual good practices; use tools to export your database from WP panel. Backup images.
Clear cache.
2) make sure you’re running latest version of WordPress (4.1); v 3.9x has cross-site scripting vulnerability; v4.0 has bugs, fixed in 4.1.
3) switch to default theme (e.g., twenty-twelve); do this before disabling visual composer!!!!!
Clear cache again, as applicable.
4) disable ALL plugins
5) DELETE the original theme folder, delete the original plugins for theme (TD speed booster, TD social, Visual Composer)
Then follow my posts on best way to install theme:
================================================
Make sure you upload only the main theme files; don’t install the “all files” zip from ThemeForest… that has docs, psd files, plugins, etc.
You want to install the smaller of the two files on Themeforest, if you’re installing via theme panel with .zip.
BEST WAY TO INSTALL WP THEMES:
Ideal way is still to
1) unzip theme folder “Newsmag” on your HD
2) upload via FTP/SFTP to your /wp-content/themes/ folder
3) upload the plugins unzipped to /wp-content/plugins/
4) switch to default theme from your old theme [should already be done for migration]
5) turn off *all* running plugins [should already be done for migration]
6) clear your cache(s), turn off caching (!),
7) activate the Visual Composer plugin
8) activate the new Newsmag theme
9) launch the theme panel
10) reactivate only the plugins you 100% need to make sure they work (some plugins WILL NOT WORK properly with WP 4.01 until you update the plugins!).
Clear the cache in your WEB BROWSER FULLY and restart web browser; this clears any CSS/Java used by your previous theme admin, and theme, so that you see the new CSS/JS properly (seriously, this is cause for huge number of “my new theme doesn’t load right” or “admin panel doesn’t have any boxes!” errors).
If you’re running WordPress older than 4.0 be aware there is a very serious cross-site scripting vulnerability (e.g., WP 3.9.2). You should be running WP 4.0+ to use this theme properly.
This is standard practice for switching to a brand new theme and good habit to get into doing it this way to ensure you clear cobwebs on old, and cleanly move to new.
Hope that helps! 🙂
Chris
==========
ADVANCED USERS AND WP-CONFIG FILE:
if you or somebody else optimized your site for better PageSpeed score and increase dbase efficiency, by editing the wp-config.php file to add absolute paths to the theme folder, you will need to remove that line prior to doing any theme switch. Some people forget this step and immediately get a server error trying to change themes in the WP admin panel. You should be making backups of your wp-config.php folder periodically anyway and never hurts to open it and view from time to time.
===========
SITE RESCUE IF ALREADY CRASHED
f you already borked your install and are getting server 500 error or similar you will need to do common procedure to reset WordPress:
1) login via FTP, manually delete both Newspaper and Newsmag themes so that all that is in theme folder is default themes; this forces WordPress to restart with default theme
2) manually delete the Visual Composer plugin so there is no VC folder in plugins
3) rename your plugins folder to pluginsX
4) login successfully
5) go to theme panel and SELECT your default twenty-twelve theme to CLEAR the prior selection in dbase of the Newspaper or Newsmag theme no longer running
6) logout
7) via FTP or server side file manager, rename plugins back to plugins
8) login and make sure site is working
9) then do CLEAN install of the Newsmag theme, plugins
(admin feel free to add this to docs if you wish)
Chris
© 2014 Christopher Simmons. May not be reposted on other websites.
If you already borked your install and are getting server 500 error or similar you will need to do common procedure to reset WordPress:
1) login via FTP, manually delete both Newspaper and Newsmag themes so that all that is in theme folder is default themes; this forces WordPress to restart with default theme
2) manually delete the Visual Composer plugin so there is no VC folder in plugins
3) rename your plugins folder to pluginsX
4) login successfully
5) go to theme panel and SELECT your default twenty-twelve theme to CLEAR the prior selection in dbase of the Newspaper or Newsmag theme no longer running
6) logout
7) via FTP or server side file manager, rename plugins back to plugins
8) login and make sure site is working
9) then do CLEAN install of the Newsmag theme, plugins
(admin feel free to add this to docs if you wish)
Chris
Try this:
1) make backup of your site files, as per usual good practices; use tools to export your database from WP panel. Backup images.
Clear cache.
2) make sure you’re running latest version of WordPress (4.1); v 3.9x has cross-site scripting vulnerability; v4.0 has bugs, fixed in 4.1.
3) switch to default theme (e.g., twenty-twelve); do this before disabling visual composer!!!!!
Clear cache again, as applicable.
4) disable ALL plugins
5) DELETE the original theme folder, delete the original plugins for theme (TD speed booster, TD social, Visual Composer)
Then follow my posts on best way to install theme:
================================================
Make sure you upload only the main theme files; don’t install the “all files” zip from ThemeForest… that has docs, psd files, plugins, etc.
You want to install the smaller of the two files on Themeforest, if you’re installing via theme panel with .zip.
BEST WAY TO INSTALL WP THEMES:
Ideal way is still to
1) unzip theme folder “Newsmag” on your HD
2) upload via FTP/SFTP to your /wp-content/themes/ folder
3) upload the plugins unzipped to /wp-content/plugins/
4) switch to default theme from your old theme [should already be done for migration]
5) turn off *all* running plugins [should already be done for migration]
6) clear your cache(s), turn off caching (!),
7) activate the Visual Composer plugin
8) activate the new Newsmag theme
9) launch the theme panel
10) reactivate only the plugins you 100% need to make sure they work (some plugins WILL NOT WORK properly with WP 4.01 until you update the plugins!).
Clear the cache in your WEB BROWSER FULLY and restart web browser; this clears any CSS/Java used by your previous theme admin, and theme, so that you see the new CSS/JS properly (seriously, this is cause for huge number of “my new theme doesn’t load right” or “admin panel doesn’t have any boxes!” errors).
If you’re running WordPress older than 4.0 be aware there is a very serious cross-site scripting vulnerability (e.g., WP 3.9.2). You should be running WP 4.0+ to use this theme properly.
This is standard practice for switching to a brand new theme and good habit to get into doing it this way to ensure you clear cobwebs on old, and cleanly move to new.
Hope that helps! 🙂
Chris
==========
ADVANCED USERS:
if you or somebody else optimized your site for better PageSpeed score and increase dbase efficiency, by editing the wop-config.php file to add absolute paths to the theme folder, you will need to remove that line prior to doing any theme switch. Some people forget this step and immediately get a server error trying to change themes in the WP admin panel. You should be making backups of your wp-config.php folder periodically anyway and never hurts to open it and view from time to time.
Switch back to default theme; delete the Newsmag theme folder; delete the visual composer folder in /wp-content/plugins
Follow the install instructions here
https://forum.tagdiv.com/installation-newsmag/
Best method is to install via FTP;
where you upload the unzipped theme and manually upload the plugins. Good thing to learn if new to you; as it’s the best way to manage WP sites where sometimes “permissions” preclude install from the WP panel. Basically what can happen is that WordPress might not have “permission” to install things.
Hi,
Please send an email at contact@tagdiv.com , paste a link to this conversation and if possible provide wp-admin and ftp access so i can take a look.
Thank you, Emil G.
Hi,
Try to disable all plugins, enable only Visual Composer and check if the issue is still there.
It may also come from the server settings, if the issue is still there please send an email at contact@tagdiv.com , specify the issue or paste a link to this conversation and provide wp-admin and ftp access so i can take a look.
Thank you, Emil G.
Hi,
In order to use the theme you need to regenerate the thumbs for the images and when you have so may images it supposed to take some time to generate all thumbs, unfortunately I can’t see any other solution for this, we recommend though to move your site locally then use the plugins regenerate the thumbs then upload the thumbs folder via FTP.
Hope this helps!
Thanks
