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Vlad S
tagDiv Staff
The current content hasn\'t been created by TagDiv Composer! - reply
#311000
Sep 3, 2019 at 7:22 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

umituslu
Participant
Hello - topic
#0
Sep 2, 2019 at 4:25 pm

When I download the theme from ftp it gives the following error;

Problematic themes
These themes are established, but not all.

name Description
Newspaper Template is missing. Individual themes require an index.php template file. Sub themes require the template header in the style.css style file.

Vlad S
tagDiv Staff
install demo - reply
#310953
Sep 2, 2019 at 3:34 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
h3 color not applicable - reply
#310937
Sep 2, 2019 at 3:01 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
TagDiv editor keeps loading page – error - reply
#310914
Sep 2, 2019 at 1:54 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
TagDiv editor keeps loading page – error - reply
#310913
Sep 2, 2019 at 1:54 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Post editor Error - reply
#310897
Sep 2, 2019 at 11:53 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Calin
tagDiv Staff
image problem - reply
#310875
Sep 2, 2019 at 10:47 am

Hi,

Did you deactivate all non theme plugins to try only with the theme plugins? maybe there is a plugin conflict.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!

Calin
tagDiv Staff
We're getting a recurring SQL query that is bringing down the whole site - reply
#310868
Sep 2, 2019 at 10:11 am

Hello,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Vlad S
tagDiv Staff
Show New Categories - reply
#310860
Sep 2, 2019 at 9:19 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
How to solve? I installed the theme and the homepage does not show the content. - reply
#310856
Sep 2, 2019 at 9:04 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Search button in English - reply
#310855
Sep 2, 2019 at 9:04 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Tech News Pro Pagination - reply
#310734
Aug 30, 2019 at 3:48 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Updated to 9.8 and Activation tab is not there! - reply
#310715
Aug 30, 2019 at 1:30 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Getting a over 1.6M Script Executions to wp-admin/admin-ajax.php - reply
#310700
Aug 30, 2019 at 10:55 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Instagram data error: Instagram html data cannot be retrieved - reply
#310687
Aug 30, 2019 at 10:04 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Calin
tagDiv Staff
Broken Translation - reply
#310682
Aug 30, 2019 at 9:33 am

Hello,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff
Failing to Upload theme to my wordpress site: missing css - reply
#310677
Aug 30, 2019 at 9:16 am

Hi,

Please make sure that you make the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

averimedia
tagDiv Member
Newsmag: Center sidebar on mobile - reply
#310638
Aug 29, 2019 at 5:16 pm

Hi, I am using the regular template and letting it adjust for mobile – yes the sidebar drops below the content. What is the mobile theme? Is that something that comes with the template? Here’s the temp site, when I inspect it in a browser on mobile mode check sidebar ..
http://sg0.3ba.myftpupload.com

Vlad S
tagDiv Staff
WP editor is not loading within Tag Div Composer - reply
#310610
Aug 29, 2019 at 2:23 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Tagdiv editor doesn't work - reply
#310604
Aug 29, 2019 at 2:01 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
I can not install the theme - reply
#310598
Aug 29, 2019 at 1:46 pm

Hello !

Please make sure that you have set all the theme requirements properly as you can see in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/

If you already have done this please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Having problems updating with TD Composer - reply
#310569
Aug 29, 2019 at 9:42 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
ads Disappear - reply
#310562
Aug 29, 2019 at 8:58 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Fancy Text with Image Not working - reply
#310554
Aug 29, 2019 at 8:27 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

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