Search Results for 'install'

Are you sure the plugin is installed and the icon was added in the menu?
I simply activated the plugin and then: http://screencast.com/t/5Jvf099F – http://screencast.com/t/8DLamiG0
Please provide an example of how you are implementing font awesome.
Thank you!

Hello,

Please contact your host and make sure that php multibyte module is installed and activated – http://php.net/manual/en/mbstring.installation.php
Let us know how it goes!

Thanks!

Hello maelamrani,

Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thaks for the message!

Hello Selva,

You can provide your website so I can inspect it closer but please notice that if you are installed the Mobile Theme plugin, the blocks will not be displayed on mobile mode.

Thanks for the message!

Hi
Well you should install font-awesome for menus as that code comes from the plugin. Here is a guide on how to use it: https://wptavern.com/how-to-add-font-awesome-icons-to-wordpress-menus
I hope this helps.
Thanks.

Well the politics demo is not presented in that tutorial you mention. It presents a way to create a homepage using visual composer, not a way to replicate the politics demo.
If you like the politics demo look, simply install the politics demo and you will have the style and content if you choose to: https://forum.tagdiv.com/installing-demos/
As an alternative, you can simply replicate it in visual composer and revolution slider.
The elements used on all our demos can be created through the page builder. There are slight variatiuons with the css but not structural changes.

Thank you!

Hello yvrmark,

What type of caching plugin do you use? Our recommended caching plugins is WP Super Cache. Notice that our theme has been designed to be responsive and also works as properly for any type of devices like as -> tablets, mobile, etc. Please try to clear all your caches and if you are using some untested plugins, please disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there, please provide your website URL so I can inspect it closer. You can target the tablet viewport using the @media queries. For more information about this, you can consult here -> http://www.w3schools.com/cssref/css3_pr_mediaquery.asp

Thanks for the message!

Hello maelamrani,

I recommend you to do a new clean install from scratch via FTP because this is the surest method in this regard. Then, please ensure that you are using the latest version of the theme with the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). For more information about this method, please consult our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Well did you read the topic I posted above?
The user found a solution:

The solution is simple, you must edit td_block.php and remove the itemprop attributes and add open graph to your article page. You can do that manually by addning the meta to your header or just install a plugin that does that for you.

Our theme seems to be missing some of the metadada or schema information required by the rich pins, but we did not create our theme with rich pins in mind. We did not specify anywhere that rich pins work with our theme. We did not test these. You will have to add some manual implementation or plugin meta data as @vexx mentions here: https://forum.tagdiv.com/topic/pinterest-sharing-issue/

I do not know of any solution for this. you will have to read the docs for the rich pins and see what they actually require and either add the meta yourself or use a plugin that does that for you.

Thank you for your understanding

Hello Ravnek,

The right theme behaviour with Alphabetical sort order to display the posts from A to Z. Please ensure that you are using the latest version of the theme and required plugins which come bundled with it. Also, if you are using some untested plugins, please disable all of them and install only those come bundled with theme and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and check the results. All of the available sort orders are fully tested with the theme and seems to work as expected and until now, we do not have encountered any bad reports in this regard.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Ok,

Did you insatal this version of the mobile theme? You did not specify iof you did. This fixed it for most users
http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip
Let us know if you still have the issue after you install it.

Thanks.

Hello liefranky,

Unfortunately, all the multisite plugins are not tested with our theme, we have no idea about the theme behaviour with their functionality and also, we cannot guarantee that all of them will work as properly with it.
The Multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.

Hope this helps!

If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!