Hi
The latest version of theme is tested with WP Super Cache and works fine. Please make sure that you configured the plugin according with our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also try to deactivate all others plugins except Visual Composer and WP Super Cache then test again.
Let us know how it goes.
Thanks!
Somebody going to the index page in your theme folder is not normal, so that isn’t a significant error related to other issues. That isn’t a site page or anything a normal person should go to, but it sometimes gets triggered when doing updates.
Might want to
a) scan site for security issues
b) reinstall WordPress and all plugins
c) switch to default theme temporarily
d) install clean version of theme
e) retest
Wow. Must have a great time machine, considering WordPress launched in 2003. You are a grand master of the universe. Based on the ‘How do I install a plugin’ question, I didn’t peg you as an expert as that is a newbie type query. Most folks look into the download folders, know how to FTP, etc.
Child themes are “normally” meant to allow basic mods without touching parent, except when major changes are made to WP core which has happened a lot this year, or if there is major theme upgrade to bring entirely new feature set at which point the child theme also needs to be upgraded.
Most of us using WP the past decade are aware of this.
Not trying to argue about it, but of course lots of themes to choose from. I love this one and we use it for our news network and have no troubles, but then we edit the main theme and never use child themes as they are a redirect of the CSS and you are eventually going to run into the issues you are now.
I’ve used dozens of themes and the child themes often change to address changes to WooCommerce, WP core, security patches, etc. And WordPress 4.4 next month brings additional changes to core.
In any case, I don’t work here — so sorry I posted anything here — didn’t intend to upset you.
It’s all good. Peace! 🙂
I have installed the plugin from third parties like Instagram Slider Widget, the problem it does not appearance in widget area, it only show just one plugin widget, what is the problem… can u help me ..
Next time I will do exactly that Chris!
In the meantime I installed WP Rollback plugin and return Yoast SEO to 2.3.5 version!
Wordpress how to install plugins:
https://codex.wordpress.org/Managing_Plugins
Manual Plugin Installation
There are a few cases when manually installing a WordPress Plugin is appropriate.
◾ If you wish to control the placement and process of installing a WordPress Plugin.
◾ If your server does not permit automatic installation of a WordPress Plugin.
◾ The WordPress Plugin is not in the WordPress Plugins Directory.
Installation of a WordPress Plugin manually requires FTP familiarity and the awareness that you may put your site at risk if you install a WordPress Plugin incompatible with the current version or from an unreliable source.
Backup your site completely before proceeding.
To install a WordPress Plugin manually:
1. Download your WordPress Plugin to your desktop.
2. If downloaded as a zip archive, extract the Plugin folder to your desktop.
3. Read through the “readme” file thoroughly to ensure you follow the installation instructions.
4. With your FTP program, upload the Plugin folder to the wp-content/plugins folder in your WordPress directory online.
5. Go to Plugins screen and find the newly uploaded Plugin in the list.
6. Click Activate to activate it.
I just updated Yoast SEO to latest version 3.0.1 and I had NewsMag 2.3 version installed, but theme crashed. So I updated theme to the latest version 2.3.1, but the theme still doesn’t work.
The problem is visible when I want to add new post to my site. I don’t see buttons on “text” menu, I can’t switch to “Visual” menu. I can’t insert tags (the button for tags doesn’t work). The button “Add media” also not working.
I deactivated Yoats SEO plugin and everything works, but with plugin is not working!!!
I also updated Yoast SEO to latest version 3.0.1 on site where I use Newspaper theme 6.5.1 and there I have no problems. Everything is working. Only NewsMag theme doesn’t work with latest Yoast plugin.
Can you help me?
Note that “new” full dot versions of YOAST almost always have notable problems which are then “fixed” over the next few days with 1-4 dot updates.
Good idea to *never* install a full dot update of YOAST until the dot revisions are in place.
Seriously.
However, also be aware they may be launching it pre-emptively to be fully compatible with the pending December release of WordPress 4.4 which will bring a number of changes, which may impact all themes and plugins.
Hello , please 6 days ago I bought theme Newspaper and also to install it but to this day crossed my warning about activating it using the license code . Well thank you
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
we had installed your newspaper theme into our wordpress http://www.academiaplay.es ,
Later on, we have installed social gallery plugin. It is not working as it has to.
we are having problems when we link to a post because the plugin Social Gallery opens suddenly when doesn´t have to it. We think is due to a incompatibily with your theme.
CAn you help us resolving this issue.
Here you have the link of the plugin
https://es.wordpress.org/plugins/social-gallery-lite/
we were thinking of buying social gallery pro version but we are not going to do it until we are sure is working the right way.
Hello,
As you know the plugin just updated an hour ago. We had no time to test it thoroughly, but i did install the new update on my end. I have tested the problems you mentioned right now and everything seems fine. It works as expected.
You can check if it creates conflicts with another plugin. Try the usual disable all plugins except visual composer and SEO and check again.
Thanks.
Hi
Sorry for the inconvenience, we try our best to provide the best quality themes and support.
First please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups
Version 1.7.1 which you have it installed: http://screencast.com/t/BUr9CmZE have this plugins included in its path: http://screencast.com/t/tpdW0mTb You need to delete them, also delete the old theme: http://screencast.com/t/xrHoImmmQZ and install the V2.3.1 of the theme. After this step install the new plugins, only Visual Composer is required, install the other ones only if you need them: http://screencast.com/t/bMVnQrywy – http://screencast.com/t/V8j2YSlZt1
The differences between V1.7.1 and the current one are major. Lots of files are changed, lot of code was modified and your customizations from child theme may not work properly with the latest version of the theme.
The point of a child theme is to keep the customization even if the main theme it’s updated. But this is not always valid, because once in a while the child theme it’s also updated, or if the main theme pass through a major update it’s possible that some customizations not work well anymore.
Since V2.0 the include system for css has been changed in child theme: http://screencast.com/t/UKZpoPCiw and using the old child theme instead of the updated one could cause issues with theme’s style. That was the reason why I have mentioned the child theme update.
Let me know how it goes!
Thanks!
Your answer is very similar to what the documentation says. I’ve read that and done that.
I’ve performing the update through the wordpress panel.
My question was, how are the plugins installed. I see plugins in the new theme version I downloaded. Your instructions say delete the old version of those plugins and replace it with the new.
Where are the old versions of the plugins? They’re not in the plugins section of the wordpress panel.
Also in your answer, you mention updating the child theme. What? Isn’t the point of having a child theme that it contains the modifications? If you update it the mods will be written over and lost.
You folks make the update process much more difficult than needed compared to other themes.
Please completely read my questions and provide thorough and complete answers.
Your support is usually very good, but it seems to be going downhill.
Hi,
I just tested this on my local installation and the files you referred to are indeed the ones used for ‘no thumb’. It worked on my end, i just simply edited the image and it showed up:
http://screencast.com/t/V81WDLyQPYle – http://screencast.com/t/M79JT1Ma3bW
Please make sure you edit the right thumbnail though. You can see thumbnail used for every block/module here: http://screencast.com/t/2n8ObkP7w0
Thank you!
Hi,
I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result.
Thanks.
Hi @awtown
If you want to update at the latest version please make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files. The update process for each of the plugins included in theme path it’s the same: delete the old version of the plugin then install the new version from same path with the theme. For example if you update at the V 2.3.1, which is the current version available on themeforest, the plugins must be installed from Newsmag-tf\plugins folder which you downloaded from themeforest.
If you’re using child theme deactivate it during the update process, switch to default wp theme and make sure that you also update it from Newsmag-tf\code\Newsmag-child.zip
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Let us know how it goes.
Thanks!
No, I didn’t update the plugins. How?
In the Newsmag documentation it says: Step 5 – Update the plugins. The theme required and recommended plugins are included in the theme package inside the ../Newsmag-tf/plugins folder.
Yes, there’s a plugins folder in the new theme version that I downloaded. So, where are the instructions on how to install those? The instructions state to install the Newsmag zip file. The plugin folder is separate.
Are you absolutely certain that the lack of plugins caused the issue? If so, why doesn’t the documentation explicitly state and show how this is done?
I tried to update Newsmag to the version released last week. It failed miserably.
Before installing, the old version was deleted and the new zip file was uploaded. The wordpress panel indicated the theme was installed and activated. When trying to access the site, I get these wonderful things:
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_block_1 is not set.
/home/rebellio/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_api.php
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_block_2 is not set.
/home/rebellio/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_api.php
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_block_3 is not set.
/home/rebellio/public_html/wp-content/themes/Newsmag/includes/wp_booster/td_api.php
There were four pages of these. I tried the update twice and both times it failed with the same errors.
Fortunately, reverting back to the old version seems to have worked. I’ve updated the theme previously with no issues.
What’s going on? I need some of the features of the new theme, but can’t afford to risk dealing with poorly developed themes.
Please help me. on my site http://www.modellismorc.net, i don’t see anymore any images in the posts, no featured images, no normal imgames into the articles.
I’ve installed Simple Facebook Instant Articles plugin and uninstalled it after 10 minutes. I don0t know if this is the cause but now I have this BIG BIG Problem
—————
I’ve found the problem. It’s WP Pro Ad System Add-On Buy and Sell plugin that causes this situation
Please how to find which module uses ajax calls?
I want home page less ajax as possible because i have
high traffick and my website goes down.
I have not installed plugins only your theme .
Please have a look and let me know what to move to have
less ajax calls as possible?
For example does slider use ajax?
How to disable ajax in blocks etc?
My website is
http://www.panorama.com.al
Thank you in advance
I have no idea if this thread is open.
I have the same issue. i putt the entire installation on 777 for the time being but its not working.
the part that i don’t understand is, that when i remove the installation entirely. that sometimes it does work on a fresh install.
I really hope somebody from Tagdiv could help me
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
responseText: is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/default/1.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] => Service Temporarily Unavailable
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/default/2.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] => Service Temporarily Unavailable
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/default/3.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] => Service Temporarily Unavailable
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/default/4.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] => Service Temporarily Unavailable
)
)
[error_data] => Array
(
)
)
0
only the basic zip file – which is the theme; the “all files” also has docs, plugins, psd files, etc.
Always best to unzip on your PC to see what is inside a zip before uploading to your host.
Also, see the them docs (link right side page) on how to install 🙂
Hi,
While I try to upload the theme zip file on godaddy wordpress (in the upload theme section), the file uploads and then the 500 error page is encountered.
Can you help?
Should the entire zip be uploaded or the newspaper zip within the mainzip.
Thanks.
Hi
Thank you for your kind words.
There are lots of plugins with this functionality but we didn’t test them and I can’t make any recommendation in this regard. From our experience a plugin which work fine with our theme it’s Facebook Comments: https://wordpress.org/plugins/facebook-comments-plugin/ Here I found some useful information about its set up: http://www.wpbeginner.com/plugins/how-to-install-and-setup-facebook-comments-in-wordpress/
Hope this help.
Thanks!
Hello,
You can try to disable all other plugins and just leave visual composer active and see if it generates the error. It could be a plugin conflict.
You can also try to reinstall visual composer (use the version that comes with the theme).
Let us know if the problem is still there afterwards.
Thank you!
