Hi,
You can check and if you are using Apache/Linux/ .. servers by checking in Newspaper system status – https://i.imgur.com/w5oXNoV.png
Also, you have more results with .htaccess file because you have search in after allfiles on your host. It should be edited only the one were the WordPress install for your website is set. Please ask your host to help you set the code in the htaccess file.
Hi,
Officially the themeforest license terms don’t actually mention the case of subdomains or multisites, it is quite vague – https://themeforest.net/licenses/terms/regular
Envato provides two types of licenses which apply to themes, and they are both defined as single site – https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License-
Our assignment system isn’t as strict as limiting the key to one install however. A key can be assigned to two websites at the same time. Although the second assignment is intended for a testing/staging website, if needed. So you could use the second key assignment on the respective subdomain.
For more details, please contact us via email at contact@tagdiv.com
Hi,
This can be done using this guide How to Install and Setup Facebook Comments in WordPress
I hope this will help you!
I just install theme and I try to create pages with elementor and doesnt working. What about when you saying that is compatible with elementor?
Hi,
If you do not see them, it is possible that an ad blocker is installed.
Please log in to the website in incognito, there should not be any ad blockers applied, and you should see the ad box element to edit it.
HI,
Please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to the website. We’ll check the problem and see what is interfering and set the disable tag on your install for the map element.
Hello,
You can see all the posts in the Posts section -> https://i.imgur.com/hganH34.png you can also edit the posts from here -> https://i.imgur.com/lWVSidb.png
In the demo installation, the post content remains the same, while only the titles differ.
If you want to change the texts there, they can be modified from Newspaper → Theme Panel → Translations → Translations.
I see that you have installed the prebuilt website. You can import the CPT templates and use them as you wish. You can create events using the ACF plugin; but it depends on what functionalities you want there.
Thank you!
the video is hosted on my wordpress install. it was previously working but no onger loads but looking at dev tool shows it is downloaded
Hi,
Here is the website with your demo I am using: https://okgngo.com and I would like to see all of that demo posts actually on the demo site on the backend, but they don’t link there, so don’t know how they’re showing up on the imported Demo site.
1. The Checkout page, yes the second option is “County” how can I change that to Province?
2. Since I am just getting started with OKGN GO website, and no one knows about it… you can install this Demo on OKGNGO.com
https://demo.tagdiv.com/newspaper_downtown_pro/
If there is a CPT listing already, I can copy that listing template and reuse it or modify it, and the same for events, if you can create one using the ACF plugin or CPT and I can then understand better how to use CPTs as templates.
Thank you for your help in advance and helping me use your theme.
Regards,
Ray
Hello,
Those options seems to be related to the Gutenberg not the theme and most of them can be adjusted manually or with some custom code.
1. I see, unfortunately as far as I know there is no option so the video to be wide by default, it will be set manually. If you want to try a code solution, you can try something like this https://pastebin.com/EqvNhnkt the code should be set in functions.php in a child theme
2. The option with image resize is still working on my install https://i.imgur.com/qoU61aR.png so it is possible to have a plugin or something extra interfering. If you want you can make a test using only tagDiv plugins to see if the problem persist.
3. I just made a test and for me is correctly embed the inside article, indeed on edit is not display as full width – https://i.imgur.com/IjJ1ycM.png but on frontend is ok = https://i.imgur.com/Czzeap3.png
Thank you!
Hi,
We’ll do our best top reply today via email.
1. We’ll check via email.
2. When you add an listings (this s i usually a CPT) you can set on submit button if this should be automatically publish or set in draft, is recommended to be in draft so it can be checked by an admin and the admin to be the one that will publish the listings if this is ok.
3. Can you please provide a few examples? here or better via email so we can check them.
4. If you want to add events on your website, you can use ACF plugin to create them, or use a dedicate plugin for events. Normally events are CPTs
You need to use a plugin for membership our theme provides the Opt-in Builder – https://forum.tagdiv.com/subscriptions/ but can be used other plugins if is need. The best way will be to have a subdomain or staging were to set the theme and install a memebership demo -https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=membership to see how it is set and how can work.
Thank you!
Hi,
Do you want to uninstall that demo and install a different one? If so, you can do it directly. Choose the new demo and install it, there is no need to uninstall a demo if you want to install a new one, the process will be done automatically.
Thank you!
Hi,
What you can do is to install the plugin classic widget https://wordpress.org/plugins/classic-widgets/ after that you should be able to access the widget section.
Thank you!
I am at the beginning stages of creating the site. The categories that I am attemting to use are not populating or the post is not appearing. Is there a way to make the posts and categories that I want to use after installing a demo?
did you install the classic widgets plugin?
My reply a few days ago was that there are still lots of things not working as shown in the demo.
1. there are two country fields in the Subscriber Checkout page.
2. When posting a listing, it doesn’t work, and its very confusing as to where those listings go for review and editing?
3. lots of broken links that just go to 404 Error..
4. Where are the events located?
Can you install a proper demo and show me where everything is located… and how I can charge businesses a monthly or annual fee and how I can add limits of number of listings or events.
Hi,
I am trying to uninstall Urban Observer demo and I got this error:
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: uninstall
errorThrown:responseText: <p>A fost o eroare critică pe acest site web.</p><p>Află mai multe despre depanarea WordPress.</p>
I disabled all plugins but the situation is the same. Is it possible to uninstall the demo theme manually?
Thank You!
I have a regular license key for the newspaper. I installed and activated it on a texting domain previously. Now, they are giving me a one-month time. Can I not use the same regular license on a different domain? This cannot be reset either. If not, is there an updated version that can be used on multiple domains?
Hello Calin, just updated everything to 12 and installes the plugin. Still everything is a mess, it seems that the templates are not used as in the old version
Hi,
The plugin can be installed and activate from Newspaper > plugins – https://i.imgur.com/icpurCE.png
Thank you!
Hi,
For this it will be need to use an extra plugin You can use a slider plugin or Revolution slider that is provide with our theme https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Hello, I just installed Yoast SEO Premium, and I see that no schema is passing through nor breadcrumbs list.
In the Theme Panel the “enable article schema” is disabled, and in Yoast SEO I use the default article for all posts.
The URL of my post is https://horrormovies.gr/movies/final-destination-bloodlines-2025-review/.
I disabled all plugins also except the tagDiv Composer, tagDiv Cloud Library, and Yoast SEO. Nothing changed.
Hi,
I just checked the website and this has now installed the Black version Pro – https://i.imgur.com/bjdRuA0.jpeg do you still encounter problems?
Thank you!
Did you put in your license code?
(Sorry, don’t work here; but that was an issue I had in dev setup.)
I also found that installing uncompressed files via FTP, vs installing zip via WP panel works best. And, make sure not using PHP 8.4x (8.3x max).
I am trying to install Newsmag on my Dev environment at wp-engine. Got it installed ut whwn i tried to get tho the editor on dash, nothing happened. Looked at error log on Server and found this…..
PHP Fatal error: Uncaught Error: Class “tdc_check_domain” not found in /nas/content/live/devcoinweek/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php:1704#012Stack trace:#012#0 /nas/content/live/devcoinweek/wp-includes/class-wp-hook.php(324): td_ajax::on_ajax_check_envato_code(”)#012#1 /nas/content/live/devcoinweek/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)#012#2 /nas/content/live/devcoinweek/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/devcoinweek/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_td_ajax…’)#012#4 {main}#012 thrown in /nas/content/live/devcoinweek/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 1704
Copy Json
***********************************************
{
“installName”: “devcoinweek”,
“environment”: “DEV”,
“type”: “error”,
“date”: “2025-07-08T23:11:33.953Z”,
“severity”: null,
“client”: null,
“message”: “PHP Fatal error: Uncaught Error: Class \”tdc_check_domain\” not found in /nas/content/live/devcoinweek/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php:1704#012Stack trace:#012#0 /nas/content/live/devcoinweek/wp-includes/class-wp-hook.php(324): td_ajax::on_ajax_check_envato_code(”)#012#1 /nas/content/live/devcoinweek/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)#012#2 /nas/content/live/devcoinweek/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/devcoinweek/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_td_ajax…’)#012#4 {main}#012 thrown in /nas/content/live/devcoinweek/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 1704″,
“uuid”: “45fd7e19-b55d-4a06-b7b7-b558ba039558”
}
I have no idea why this failed. Our currenct production site uses Newspaper 12, and I was looking to update. Very disapointing. So what can you do to assist?
Please advise ASAP as we have a deadline
