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Anamaria
tagDiv Staff

Hello,

Please delete the logo from theme panel, and assign it with tagdiv Composer https://i.imgur.com/bfPZEps.png https://i.imgur.com/EmzWCmI.jpg
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile menu, you need to edit the page to change the logo -> https://i.imgur.com/yoigVA1.png

Thank you!

Calin
tagDiv Staff

Hi Crinlorite, I just checked the website and I see that you already manage to set a mobile menuhttps://i.imgur.com/WfvHhbp.png if you want to have even more control over the mobile menu, then you can use a popup element to create a mobile menu.
Thank you!

Crinlorite
Participant
#0

Good afternoon,

Reaching out regarding my website, https://crinlorite.com.

Satisfied with its appearance on mobile devices; however, the navigation menu lacks intuitiveness. Users may not easily realize that swiping left or right allows them to navigate through the site. Interested in simplifying the mobile navigation experience by incorporating a dropdown menu, a feature commonly observed in other mobile websites. While I am familiar with adjusting styles for mobile, tablet, landscape orientation, and desktop views, I am uncertain about implementing a dropdown menu.

Could you provide guidance or resources on how to create such a dropdown menu for mobile navigation?

Best regards,
Crinlorite.

Connectats
Participant
#0

How can I do it to display the subscribe button in the header of the mobile between the logo (Estat) and the hamburger menu button? (the subscription and hamburger menu button aligned to left side of the screen)

Header (mobile version)Header (desktop version)

Anamaria
tagDiv Staff

Hello,

I noticed that you had the mobile theme plugin activated, so it probably looked something like this -> https://i.imgur.com/xEXlis9.png . It’s a simple version. If you want to use mobile pages and templates, then you shouldn’t have the mobile theme plugin activated as it is now. Also, if the mobile version of the page was responsive, it means that the cache plugin doesn’t have an option for mobile. I searched for it but couldn’t find it. It would help if you could provide screenshots related to this issue.

Regarding the problem you mentioned about the homepage and categories page, could you please elaborate on the issue “When I created the homepage, the categories page didn’t appear on the mobile phone. So, I created the categories page, and then the homepage no longer appeared correctly.” Could you clarify the problem?

As for the mobile menu, it’s recommended to use the Mobile horizontal menu instead of the Header main menu, which is intended for desktops and tablets.

Thank you!

waleed9
Participant
#0

Hello respected customer services

I encountered many problems with the mobile version
I don’t know how to put it here in short
When I write my problems clearly and concisely and wait for 24 hours, I expect that my problems will be solved in a satisfactory manner, and I find solution responses in the application on my website directly with video, and the response is in the form of clear and detailed steps, and I am not referred to the documentation pages.
When I created the home page, the categories page did not appear on the mobile phone. So I created the categories page, and then the home page no longer appeared correctly.
My solution was to save it again, i.e. Home Page, and I do not know whether this is a solution or what
The homepage page changes from time to time, every time I find a copy of it, and many times the images do not appear when I enter from my mobile phone.
I must know what these problems mean and have them solved
Does creating a page in the mobile version mean that the rest of the pages will not appear until copies of it are created or what?!!!

Now, I did not create a mobile version of the internal post page. Do I have to do that so that it appears on mobile, or do desktop pages optimized for mobile appear automatically, so to speak?
There is ambiguity in these details and the documents are similar to marketing advertisements

There is a final note here, which is the wasted titles. When you click on them again, the menu does not close, and this is annoying for the user and not good.
Watch the screenshot https://prnt.sc/_Mc691kihOci

newspatron
tagDiv Member

Hi i had tried that, but the anything in the global header menu, would be displayed across all the pages right? I want the specific menus only to appear on certain pages.
The idea is to keep the home page and the global header, clutter free.
to discover the rest of the menu items readers could access one of the 3 items in global menu that is in the header and visit the other pages as displayed in the dropdown. however the mobile menu pages “about us” is not displaying them.
Can you please suggest an alternative as I want the global header clutter free.
also the hamburger menu will appear cluttered with so many items in the menu (if at all they are inserted in the header section)

newspatron
Participant
#0

Hello, I created a menu that leads to another a Contact us page with various menus.
Please see the screenshot. The page is correctly displayed at the webversion.
however the mobile page display looks untidy.
Is there a way out to display the same in a presentable manner on the About Us PAge, Contact US and such other pages.

Please check the below About us and contact us webpage at the staging site below
https://staging-5416-newspatron.wpcomstaging.com/about-us/

https://drive.google.com/file/d/11YAeJlohbDpleVSYugAulACuq3SB9tdi/view?usp=sharing

Let me know how the same could be included on mobile pages too, instead of the usual page.
A screenshot below
https://drive.google.com/file/d/1cfNDaOutdF9H-U4RkOYsOAgqwmuBvjeT/view?usp=sharing

Anamaria
tagDiv Staff

Hello,

1. There are two different elements. If you want a subscription when login into the website to be redirected to the page of my account, then you need to use the menu login element and disable the header login for the mobile menu. You can to disable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png
2. You can create a custom modal popup for mobile where you can set the elements you want there https://forum.tagdiv.com/modal-popup/

Thank you!

thehempcow
Participant
#0

Hello,

In Mobile, when we log in the following screen appears:
mobile logged in screenshot

Now when click on user name: redefinedbooks, then author page gets opened where as user redefinedbooks got registered as subscriber and not the author.
Now, My Account and Account Details pages menu options should appear here, which appears in Desktop version.
my account desktop

1. User RedefinedBooks is subscriber and not author. how can we correct this on mobile now?
2. How will my account and account details page appear on mobile after log in ?

Website URL: thehempcow.com

thehempcow
Participant
#0

Hello,

In Mobile, when we log in the following screen appears:
mobile logged in screenshot

Now when click on user name: redefinedbooks, then author page gets opened where as user redefinedbooks got registered as subscriber and not the author.
Now, My Account and Account Details pages menu options should appear here, which appears in Desktop version.
my account desktop

1. User RedefinedBooks is subscriber and not author. how can we correct this on mobile now?
2. How will my account and account details page appear on mobile after log in ?

Ladiesabroad
tagDiv Member

I have had the same Newspaper installation for eight years, every problem mentioned in this post worked fine when I last checked about three mounts ago. I have not done any configurations or changes since that, nor installed any new plugins. Only updated WP, theme and existing plugins.

– From what I know I don´t use Header live search element, if I do I have been doing so for years and the problem whith the search occurd only recently. What I am refering to is the usual magnifying icon on the same row as the menu on desktop, where nothing happens when I click on it.
– The Show Mobile Menu is enabled, and have been so for years. The hamburger is visible on mobile, but nothing happens when it is clicked.
– When I write Interactive World Maps, I mean the plugin named so https://codecanyon.net/item/interactive-world-maps/2874264. Sorry If I was unclear, since it is within the same family I thought it would be understood. Not Google Maps. The maps have worked for me for years, but dont show anymore.

Since I have not changed anything myself, I asumed it one of the plugins causing it all, but as I wrote in my original post I have tried to inactivate them one by one without any luck.

Bettina
tagDiv Staff

Hello!

Do you use the Header live search element?
Make sure this option is enabled: https://app.screencast.com/tsqGya8uhcdGp
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD
How did you add the maps? Here is the guide: https://forum.tagdiv.com/use-google-maps-api/

Thank you!

Maneek
Participant
#0

Hi there.. This is my issue..

1) When the “mobile theme” plugin is not active, below is how the mobile page shows vs how the desktop page shows..

How page is showing in Mobile when mobile plugin is NOT active
How page is showing on Desktop when mobile theme is NOT activated

2) When the Mobile theme is active, this is how the same page (https://www.shippingandfreightresource.com/shipping-and-freight-resource/) displays..

About page when Mobile theme is activated

3) This is how the menu shows up when Mobile theme is active

4) This is how an article displays when the Mobile theme is active

Now I read Annamaria’s comment about delayed CSS loading, but even after refreshing the page many times, this is how it shows.. Could you pls advise where the issue is..

Ladiesabroad
Participant
#0

Clicking around I just realized that:
– The search function using the magnifying ikon does not work, either on mobile or desktop. Nothing happens when I press the icon https://www.ladiesabroad.se/
– On mobile also the menu (hamburger) does not work, nothing happens
– My Interactive Maps do not load at all https://www.ladiesabroad.se/besokta-lander.html

I have tried to inactivate the plugins one by one, it did not help.

It can have been like this for a while; I do not often use those functions/pages myself. It might be other features that do not work as well, but I have not found them yet.

Any suggestions?

Anamaria
tagDiv Staff

Hello,

1. For About Us or Follow Us, you translate them from Theme Panel -> Translations-> Translations, or you can set a space, and then it will not be displayed.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
2. Unfortunately, you can’t set the sticky menu to always sticky.

Thank you!

lahfa
Participant
#0

when I click on a link in the footer menu, the corresponding page does not appear, any solution, thanks.
https://trucoshogargeniales.com/

newspatron
tagDiv Member

I have installed both plugins required for the AMP mobile theme to work.

I am primarily concerned about the following –
how can tweak the mobile amp page of the home page that is auto-generated.
For example how can I remove the burger menu in the menu in the amp mobile version of the home page.
Page URL testing site
https://staging-5416-newspatron.wpcomstaging.com/?amp
Screenshot
here is a link to screenshot for mobile menu
https://drive.google.com/file/d/1VKaIacwfc69Fothmfb2pGs6ugpjwljKj/view?usp=sharing
Ideally for the mobile amp home page I would ideally prefer a menu similar to something that is similar to the home page menu(non amp) or webversion. OR menu that has blocks something that looks similar to the social menu at the footer. OR the menu below the social footer. please see screenshot.
https://drive.google.com/file/d/1uJDgiNNWYfIGow6-sWTsSEP4NYhxW50H/view?usp=sharing

To be precise I am considering replacing the burger menu as it looks clutter when clicked due to the large number of elements involved.
Please let me know about this so that I can proceed with the live changes.

Ameet

maidigitalcreations
Participant
#0

site url: http://www.maiwanderlustlife.com

1. I can’t find any way to remove or edit the “About Us” or “Follow Us” in the footer of the mobile theme plugin.

2. I enabled the sticky menu. It does not show up when I scroll down the page, but it shows up when I scroll up the page.

luchtzak
Participant
#0

The menu and menu box in mobile version on my website http://www.aviation24.be are not working properly.

In firefox modus it’s working though. (but then the menu is fully displayed)

Any recommendations ?

i.zune13
tagDiv Member

Hello again,

Please, I need help with the mobile menu. The problem is when I click on the button, the link is correct but there is no data (no text, no images). I asked you about this before, and you told me about the mobile editor. How can I use it and where can I find that mobile editor? All the links work correctly except for the link on the menu. The redirection to the correct pages works, but there is only the title as shown in the screenshot in the link below:
https://drive.google.com/drive/folders/1l-SAIl-QuOWMAxGNETaAMAVCKIgLpHuF?usp=sharing
I would like to work with the mobile version and not the responsive version
Thank you.

pmguide
Participant
#0

Dear all

For the last 2-3 weeks we got a problem with the mobile menu.

Please check it out: https://www.planet-mexiko.com/

When opening one of the 6 main menu points to see the submenus, those links of the submenus are not all clickable. Usually only the top 2-3 ones… the following submenus further down do not react.

For example try: Reiseziele > Zentralmexiko >

For example are the states “Colima”, “Estado de México” and “Guanajuato” clickable. But the rest of the states are not, there is no reaction, nothing happens.

And when the submenu is bigger than the mobile screen, it can not be scrolled down to show everything, as it used to. So in this example we cannot see all the states.

Any idea what can be done?

Thank you so much.

soft4fun.tw
Participant
#0

Hello:

My mobile menu doesn’t work and no any error message showed in console (developer toolbar). I have no idea how to fix it, could you help me?

Website: https://www.soft4fun.net/

Thanks a lot!

Anamaria
tagDiv Staff

Hi,

A workaround can be to create a page where you can create your own mobile menu with the element you want and create more menus to be able to set a separator. After you create the page, you can set it in modal popup -> https://forum.tagdiv.com/modal-popup/ https://i.imgur.com/NekfZW3.png

Thank you!

nolandolce
tagDiv Member

Thanks, Anamaria,

For excerpts, there isn’t a mobile option (nor the one you pointed out “module mx2”). Three options are present: slider module, mega menu module and trending now module.

Everything else works, thank you!

Megan

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