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Hi,
I have updated to the latest version from Version 10.3.2
After the update, when I activate the mobile theme it’s showing “There has been a critical error on this website.”
The desktop theme is working fine, if I deactivate the mobile theme then it’s working fine as well.
My website is news based website, which has huge traffic. I must need the mobile theme to make it more speed and flexible.
Please help.
PS: My website is using WordPress Multisite
Thanks
Hi again
I have a remaining issue re setting my global mobile post template.
When I open any post on my desktop, from the Admin Bar these are the template settings/options in my drop down menu >> https://www.screencast.com/t/8uA1R4iT9c
I have allocated a global template for my desktop post pages (the original default “single_template_1”).
Using Cloud Templates, I have customised a “Single Post Template 1” (as an alternative option) and also customised a corresponding “Single Post Template 1 – mobile” page which has been set to Global (for mobile). It shows as green when I hover over the mobile template icons.
However, this global mobile template is not being displayed on mobile posts. Also the wrong header displays. Instead mobile view is retaining the default “single_template_1” settings from desktop. FYI all my other mobile templates for pages, header and footer are working fine. It is just the mobile post template that is not working.
Q: What step am I missing?
Q: Will the mobile template (when correctly acting global) display for all new posts by default?
Q: For all existing posts, will they convert to the global mobile template automatically? Or do I have to do something to them manually?
FYI the main reason I have not made “Single Post Template 1” my global template for desktop posts is because I can’t seem to customise “Centre Align Image” in “Single Post Content” shortcode, to appear as a left aligned image similar to “Style 1” of Theme Panel default post template. This is my preference for desktop.
Thanks for your help.
Hi, tagDiv Mobile Theme theme was not working as expected. Install button is missing. I had tried various method but its not working. I would submit a screenshot but not sure how. Thank You
I’m looking at my homepage on my Desktop.But,Some pages are showing the mobile version.
why?
I installed a cache plugin. When I deleted the cache, the PC version is displayed correctly.
I don’t want to repeat the same thing. Is there a good way?
I installed AMP ＋ tagDiv Mobile Theme ＋ WP Super Cache something like that.
This is my website https://komeda.shop/
This is the photo that showing mobile version even though I check it on my Desktop
https://snipboard.io/UXPQwp.jpg
tagDiv Support via email:
The option from the theme panel is used only for default headers https://i.imgur.com/BpI1Tss.png and for the mobile menu from responsive, because you have a cloud header that is editable with tagDiv Composer. Also if you are using the mobile theme plugin the option needs to be disabled from theme panel> mobile theme settings.
Hello, I’ve bought your theme and use the Pulses Pro demo for my website https://www.newsvoice.gr but I’ve experienced some problems customizing it.
1. How can I replicate the Podcast section of the first page to my website?
2. How can I remove the top bar?
3. How can I change the background of the mobile menu?
Hi guys,
I have a problem: in my AMP version of the website, I no longer see the images if I have the Siteground Optimizer Cache Plugin Activated.
It seems as this:
If I activate the cache, the website load a desktop version without images.
If I deactivate the cache, the wbsite correctly load the AMP version of the post.
I am NOT using tagDiv Mobile Theme, because (for years now) I noticed it create huge problems between desktop and mobile versions of the website. (Meaning I see the mobile versions when I am in the desktop mode).
This version of one of my post in AMP. You can just add /amp to any URL and you will see a image problem.
Any suggestion?
https://www.beautydiary.it/crema-macchie-schiarente/?amp
Hello!
I’m glad that you could solve the issue.
I saw you have the theme version 10.4, and there was a problem with unassigning the mobile page, but in the latest updates, it was fixed.
Have a nice weekend!
Hello,
Please provide a link to your website to inspect it and some screenshots.
Also, did you activate mobile theme plugin?
Thank you!
I am using mobile pages. It’s slightly different from the mobile version of the theme. I randomly see both versions on my iPhone when clicking around.
Hi, I installed the Kid’s store theme. However, the mobile PageSpeed (27/100) of the theme is much lower than that of newspaper_pro (94/100). How to increase the mobile PageSpeed score?
I just installed the Newspaper theme, but when I want to go to a post on my mobile I just get a blank screen with a message that there is a critical error.
When I disable the Mobile plugin, the page is shown correct.
Any idea what the problem can be?
Hello!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
So, if you need first option (responsive version), then please make sure you have the Mobile theme plugin uninstalled and you do not build any mobile pages.
Thank you!
Hello!
If you will use AMP, then the headers won’t appear on your amp version.
If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Thank you!
Hello,
Please check this video how you can install a demo https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, for your page speed please check this topic https://forum.tagdiv.com/topic/why-is-my-websites-mobile-google-test-slow/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Hi, I switched to mobile theme. Now my score for mobile is also 90.
I disabled WP super cache and now everything is working fine. But now the speed has reduced.Does wp super cache not work properly with mobile theme?
Hello!
If you need AMP, you should have amp and mobile theme plugin installed and active.
We have 3 options here:
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Please make a test also with the default paired url structure (first option from the AMP settings) and let me know the results.
Thank you!
Hello!
1. If you need AMP, you should have amp and mobile theme plugin installed and active.
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY
2. Please note that if you enable the Mobile Theme plugin on a page which was created with TagDiv Composer will not display the design you built because the Mobile Theme has its own templates design. https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!
I recently redirected all mobile users to AMP and I am enjoying it except that our pages do not longer load.. We have tried all we could for several days to make it work but to no avail and we are not going back on the mobile theme..
Please help !
Hi!
I’m running into this issue more than I would like to.
Pretty often it goes wrong for my website cannabisindustrie.nl that the wrong homepage is shown.
This happens on both mobile and desktop.
Often when browsing on mobile still the wrong desktop is shown, even though I connected and created a separate homepage mobile as to your documentation.
Today for the first time I went to my homepage and instead of seeing the regular desktop homepage, I see the stretched mobile homepage.
Is this a common issue?
It seems resolved now. Thanks. However, here are two general questions:
1) Do I need AMP activated when I use Mobile Theme, or does Mobile Theme contain all I need?
2) If I use Mobile Theme, is my mobile site limited to the layout of Big Grid + Latest Articles? I can’t have the same content as desktop site?
Thanks
MG
Mobile theme footer logo error “Undefined variable: logo image width and height”. Please see screenshot here
This is your code on the mentioned line 81. Please give me a fixed code.
Thank you
Hello Rahul!
AMP is faster and works better only with Mobile Theme. The white screen it could be a plugin conflict or a cache problem. Please make a test only with tagdiv plugins active without any cache plugin and see the results.
For more information about this plugin, please check our documentation here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
Hello!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Please provide more information about your issue, screenshots or a video with the settings you make in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
