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Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Hello !
This is how users see your website. Mobile theme seems to be working: https://www.screencast.com/t/4cfulXJ0DM
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
in order to appear the images on mobile, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/XOWRGGj.png ->https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/kl8ojZx.png
Let me know the results!
Thank you!
Hi,
Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!.
Hope this will help you!
Thank you!
Hi tjaplink, do not worry, this -> https://drive.google.com/file/d/1nilFeP6Un85BgH5tYJupnCaoorVkQReb/view will not affect the website.
Hi russl, the mobile theme plugin will be activate you can check this is plugins -> there is only a graphic problem that is not affecting the website.
Also the <ahref=”https://forum.tagdiv.com/mega-menu/”> mega menu from your website is not loading until the website will be full load and as I can see is take a long time for an image that I think you delete it -> https://i.imgur.com/oDnIerz.png that image was set on this element -> https://i.imgur.com/Sy43wjY.png
Let me know the results!
Hi,
1. Please make sure that you have enable in theme panel these thumbs -> https://i.imgur.com/XOWRGGj.png ->https://forum.tagdiv.com/the-mobile-theme/ -> https://i.imgur.com/kl8ojZx.png
4. Check on subscription config to be correctly set for newsletter and mail chimp as in our documentation .
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
The logo from mobile theme plugin can be change from theme panel > mobile theme> header -> https://i.imgur.com/DUCCozX.png
The background from mobile main header and the color for icons can be change from here -> https://i.imgur.com/hEpyBTx.png
Please update the theme to the last version, Newspaper v10.3.2 then you’ll be able to change the footer content from here -> https://i.imgur.com/i2xKuoh.png
Hope this will help you!
Thank you!
Hi,
1. Unfortunately the newsletter will provide only the email field and subscribe button, if you want to have more fields, then you can set the code for mailchimp in appearance> widgets> in a text element -> https://i.imgur.com/SCYJLz0.png or using tagDiv Composer in a column text in text area -> https://i.imgur.com/nzkfTu6.jpg -> https://i.imgur.com/mdPpuaM.png
2. There are two options to display the mail chimp on mobile or amp, you can use the responsive option like this -> https://i.imgur.com/VGQf7aU.png or you set the code for mailchimb in mobile editor -> https://i.imgur.com/C7wpnvC.png
Hope this will help you!
Thank you!
HI,
I have update my Newspaper theme and is still not working on mobile: https://prnt.sc/rrs0b7 here is the new interface.
I m quite stress by that. could you please help me?
Why sudenly it stop working in mobile? here is my blog: https://estadocivilviajera.com/
It seems to work on desktop but not mobile.
Thankss
Hi,
There are two thinks that you can do:
1. You can display the responsive version on that page using this option for mobile theme -> https://i.imgur.com/s8gN2hd.png
2. You can set the contact shortcode in mobile editor -> https://i.imgur.com/xq0zATU.png
Hope this will help you!
Thank you!
Hi,
If you are not using the mobile theme plugin, and you are not using a cloud header like this -> https://i.imgur.com/s4ufjLa.png then you should have on mobile in hamburger menu the same menu as on desktop. If you have a cloud header like this -> https://i.imgur.com/s4ufjLa.png you can edit it with tagDiv Composer -> https://i.imgur.com/hs7gaPD.jpg check the phone view port -> https://i.imgur.com/UCa56Mj.png click on menu and select the menu you want to display.
You have a bigger logo or in your case 3 logo you need to use a cloud header from tagDiv Cloud Library, edit it with tagDiv Composer and set the 3 logos and make these settings -> https://i.imgur.com/RJbJ1A1.png
Please check this article about: What to Do When Contact Form 7 Isn’t Sending Emails -> https://kaliforms.com/blog/contact-form-7-not-sending-emails/
This can be done only if you are using a flex block, these can be adjusted per deice -> https://i.imgur.com/GOi8Mve.png -> https://i.imgur.com/dMb0v83.png
There is no option to do that on block 4 but you can achieve this with flex block 1.
Hope this will help you!
Thank you!
Hi,
If the mobile theme plugin is enable and you are using the mobile +amp option, that means that you are using the responsive option on posts and pages, please check and enable the mobile theme like this -> https://i.imgur.com/MnirXtI.png
Let me know the results!
Thank you!
Hello !
On desktop you can achieve this by editing the template using tagDiv Composer. On mobile devices is possible only if you’re not using The mobile theme.
You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
Thank you !
I can’t figure out how to change the mobile theme’s logo from saying “NEWSPAPER” along with the tagline “DISCOVER THE ART OF PUBLISHING” and replace all that with my logo. I searched the forum but couldn’t find a solution for using the mobile + AMP theme. I’m not using a sticky menu. Here’s a screenshot: https://prnt.sc/rrbt33
Hi,
1. I just checked your website with my mobile and everything seems to be working normal -> https://i.imgur.com/MIkWGjX.png -> https://i.imgur.com/ZsBycYZ.png if the problem persist, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and check again.
2. I think that you are referring to these -> https://i.imgur.com/oAhhOdT.png you need to edit theme using tagDiv Composer, click to edit the page like this -> https://i.imgur.com/VeqNcSP.jpg click on them and make the adjustment -> https://i.imgur.com/fs8nssQ.jpg
3. The background image from your homepage is set only for the first row -> https://i.imgur.com/g0Rms0p.png this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
5. These can be change from Theme Panel > Footer, in order to access theme, if you are using a cloud footer like this -> https://i.imgur.com/uwZsNL8.png you need to remove it until you make these settings -> https://i.imgur.com/V41sqds.png save the settings -> https://i.imgur.com/V41sqds.png after that set back the cloud footer and save again.
If you are using the last version of Newspaper, v10.3.2 you can make all these directly from mobile theme plugin -> https://i.imgur.com/CTfAVTB.png
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Let me know the results!
Thank you!
I told you in my first message that the Mobile theme is enabled already. My settings was the same as you show me on your screenshots! Let me show you screenshots made by myself in my admin panel
https://fastpic.ru/view/111/2020/0402/_8a5112992ba3a90aa6ed3b1b95bf204e.png.html
https://fastpic.ru/view/111/2020/0402/_169ecb89115208029e3c990f13052cfe.png.html
https://fastpic.ru/view/111/2020/0402/_b99ea151f9bbc21dd6c053209665d764.png.html
https://i111.fastpic.ru/big/2020/0402/0f/ea8b9a8f0f2e91553cba70189cded20f.png
As you can see on my last screenshot the mobile version is not working at all. I still see the regular desktop version but not fully responsive. If you still have no any clue how to fix my website I can give you admin access. Am I need this to do and how?
Second time you sent to me same useless screenshots. Did you read my first message? I told you already that Mobile theme is enabled. My settings was already the same as you show me on your screenshots! To prevent you from sending to me more same and useless screenshots, I will show you screenshots made by myself in my admin panel
https://fastpic.ru/view/111/2020/0402/_8a5112992ba3a90aa6ed3b1b95bf204e.png.html
https://fastpic.ru/view/111/2020/0402/_169ecb89115208029e3c990f13052cfe.png.html
https://fastpic.ru/view/111/2020/0402/_b99ea151f9bbc21dd6c053209665d764.png.html
https://i111.fastpic.ru/big/2020/0402/0f/ea8b9a8f0f2e91553cba70189cded20f.png
As you can see on my last screenshot the mobile version is not working at all. I still see the regular desctop version but not fully responsive. If you still have no any clue how to fix my website I can give you admin access. Am I need this to do and how?
Good Evening,
I was just curious if it is possible to create a contact form for the Mobile Theme. I believe I have figured most things out but I would like to do this. If I simply edit the page and make it to where people can use the regular contact form on my website, the menu reverts back to the original main menu. I am wanting to keep my menus separate for the mobile theme.
My website is http://www.careeresl.com
Please Help!!
Thanks,
Kris
Hi,
the first load of the theme dosn´t function well. It loads a kind of mobile theme I guess. After reload the normal theme works. If I delete the cookies the same error is back. I disabled all plugins and after all the problem is there.
Please check also google pagespeed and you will see that the site (mobil & desktop) is loading wrong.
I did all the settings on the server an the template you recomment.
So I need help to solve that issues.
Best Markus
Hello again,
for hamburger menu in the mobile version at the moment I am using an external plugin, if you can explain how I can configure it in the theme itself, I would appreciate it.
Another question regarding the desktop version menu, on the one hand, how can I put the bigger logo? with css I can’t, and on the other hand, could the logo be divided into 3 different images with 3 direct links?
I also have problems with contact form 7, the messages are sent but the success message does not appear.
In the ‘block 4’ for posts to appear, by default it is configured to show 3 in the desktop version, can it be configured to be 4 in the same line?
I would also like to add at the end of the excerpts the ‘read more’ (block 4) but that it is a ‘+’ sign and I can’t find it or even activate the option to display ‘Read more’
Thanks
Thanks for reply, I am using WP rocket cache plugin with cloudflare.
I cleared cache and than deactivated wp rocket, then disabled cloudflare.
but still mobile theme was showing on tablet.
I have found this thread and reply by you
We’ve made some more checks and is look that after the last updates there is a problem with the mobile cache, this is apply on table, our developers will try to fix this problem as soon as possible, sorry for the inconvenience!
Thank you for your understanding!
Are you sure this issue’s been solved?
Thanks
Today I have updated the newspaper theme to the newest version. But now I don’t see the mobile footer anymore. Now I get the footer and the sidebar from the desktop-version with the Social Counter, Popular Posts and so on. I don’t know why? I don’t want that. I have activated the mobile+amp plugin. And the main-menu is missing in the mobile version. In the menu I find the top-bar-menu which should be shown in the footer in the mobile version…
Greetings Kathrin
Everytime the system make a theme update our header and footer crashes, as same as the mobile theme, could you help us, because it is a lot of work to change each time
Problem is not page speed but mobile theme. I sometimes see mobile theme on PC and desktop version on smartphone.
