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Hi,
We will try to reply as soon as possible. Please notice the support hours displayed in the top forum banner also in the sidebar.
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Regarding the issue, from what I can see at the moment you do not have the mobile theme active. When activated the homepage will be the predefined mobile page
– https://forum.tagdiv.com/the-mobile-theme/
Issues with the mobile theme not working correctly are in almost all cases related to caching used and CDN maybe. We recommend the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
And CDN with this configuration if possible
– https://forum.tagdiv.com/cloudflare-cdn/
Let us know.
Thanks
On Desktop it looks fine, but it looks ultra wired on mobile, 3 rwos each column on smartphone? whats going on here? 😀
And the Header use position absolut, so the slider goes under the header. Here we need something like that:
body {
&.home {
.td-main-content-wrap {
padding-top: 150px;
}
}
}
I know css, but i can not belive that the theme dont have basic stuff like that inside. I mean when i can setup the header position absolut, then it must be create a padding top automaticly… no one need content behind the header…
Hello,
The social icons in the mobile menu can be removed with this code:
.td-menu-socials .td-social-icon-wrap a{
display:none;
}
You can add the code in the theme panel under the custom code section.
As for the mobile background, please check the theme panel here: https://www.screencast.com/t/FytfelaBF
Thank you!
Sorry I mean mobile theme
I have a banner ad (728×90) and when i post it on my newspaper 8.0 theme the mobile version is cut off. We put the same banner ad on other wordpress themes and the mobile version adjusts for the size.
Does newspaper not have this capability?
I have purchased a copy of the newspaper theme. I am new to wordpress. I am hosting my world news website with the ‘default newspaper’ theme. I visit my site running the ‘newspaper’ theme on my 15″ laptop. I haven’t explored my site in tablet or mobile view yet. In the ‘full view’ I find that the ‘default newspaper’ theme to be overwhelming, it’s super busy with lots of articles, links, etc.
As I get versed in configuring the ‘newspaper’ theme I’m sure I can eventually simplify the look of my site. However, I am hope that tagdiv will develop a simplified, less busy, somewhat minimalist version of ‘default newspaper’ theme, one that is not on steriods… think apple.com website but not that super minimalist.
Thank you for reading my suggestion.
Simon
p.s. I’m sure one can suggest I can modify one of the many other themes to suit my needs, however, I am not skilled to feel comfortable modifying the other themes to meet my needs yet.
Hi,
Please help me to show up top bar menu in mobile. (same is showing up in desktop but not in mobile)
Thanks…!!!
I am using “Newspaper Theme 8.7.4”
My site: https://www.delhiplantnursery.com/
Hi,
Seems to work at the moment, from what I can see
– https://www.screencast.com/t/hEGYFlJKejB
If the plugin is enabled then the website would display the mobile theme on the intended devices
– https://forum.tagdiv.com/the-mobile-theme/
My mobile theme is showing a 404 page for pages 2 & 3.
Hello.
Thank you for your response.
The only plugins running are:
Accelerated Mobile Pages
Cookie Notice
Inline Related Posts
Rating Form (Custom Plugin)
tagDiv Composer
tagDiv Multi-Purpose
tagDiv Social Counter
AMP MyTheme (Custom Plugin)
Yoast SEO Premium
Yoast SEO: News
We have removed over 15 plugins before installing your theme.
We have purge the whole cache 2-3 times since then.
Its weird that the slow query log reporting the logo fetch as slow query:
SELECT post_id FROM wp_postmeta WHERE meta_key = '_wp_attached_file' AND meta_value = 'logo.svg';
Any idea where is this called from so to hardcode it?
Kind Regards
Hi, I have 2 questions:
– How can I turn off AMP and tell Google to switch back to mobile layout of my pages instead of AMP layout ?
– If I switch in future from Newspaper to another WP Theme but I will keep tagdiv AMP plugin activated, will it still keep AMP pages active in Google ? Or is this AMP Plugin only linked to Newspaper and they both must be activate together ?
Thx
It is working now with disabled jetpack mobile theme
Thanks very much
Hello,
This is because you use the mobile theme plugin. The shortcodes on your posts are not rendered by the mobile theme plugin. You can simply disable the mobile theme from the plugins section if you need the shortcodes. The mobile theme cannot show content created by a page builder.
Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello, What CSS do I need to change the H1, H2, and H3 headers to be a fews sizes larger in the mobile theme? Thanks
Something happened that I had never seen before using the theme. When browsing the pages, the mobile menu appears as a transition. It looks like a bug. I was quick and managed to capture the moment.
Hello,
why by updating the version of my theme there is a 2nd menu that is only displayed on computer (not on mobile)
Website : https://www.showoffparis.fr/
Tank you for help
Olivier
Hi Catalin
After adding this code to custom CSS area like below
https://cyberthana.com/wp-content/uploads/2018/05/custom-css.png
My website menu up icon looking like this
https://cyberthana.com/wp-content/uploads/2018/05/afterCSS.png
And even yellow round box icon is totally disappeared and not showing in the mobile version of the theme after adding this CSS code.
https://cyberthana.com/wp-content/uploads/2018/05/MobileUP.png
Hi, dear developers,
how can I exclude any post (or posts) via them IDs from the mobile theme?
I mean exclude them from the latest articles section.
Probably I should edit some of PHP files or hide with CSS.
In my case the title of the password protected post is visible for everyone but I don’t want this.
Thanks.
Hi,
The mobile theme does not have filtering settings, it’s options are kept as few as possible. The plugin is optional, you can choose not to enable it.
Regarding that layout problem, it could be solved by a simple force page refresh (usually Ctrl+Shift+R). Clear the browser cache if this is not working, or try with a different browser.
Thanks
Hello Bao,
The theme does not have any such an option for this but you can try using a bit of CSS code to hide this section on mobile.
You can use the following code and place it in Theme panel -> Custom CSS area to give a display none to Main Menu button for mobile.
.td-icon-mobile{
display:none!important;
}
The result is here -> https://www.screencast.com/t/zz3GuNQBmpit
Thanks.
Hi,
It seems you are using the Jetpack mobile theme, that will probably not interpret the page builder shortcodes and display the elements.
Deactivate the Jetpack mobile theme and the problem is solved
– https://jetpack.com/support/mobile-theme/
There is a mobile theme provided in the theme package if you want to use one
– https://forum.tagdiv.com/the-mobile-theme/
Thanks
For the aspect ratio there is no requirement, try a few videos and check the results. The construction demo uses this video for example
– https://www.youtube.com/watch?v=hiOS06plNYY
All the theme elements are responsive. The issue with the video not playing on mobile will be fixed.
There is also a mobile theme provided, designed specially for mobile
– https://forum.tagdiv.com/the-mobile-theme/
Note that with the tagDiv composer you can also for example not display the same elements per device, more about that in this topic
– https://forum.tagdiv.com/topic/change-moduleblock-12/
Hello.
We just got live with Newspaper theme switching from another one.
Everythings ok except than the feature images are not displayed in mobile.
Not all mobile. We observed that on iPhone X and Android with 1920(height on portrait) resolutions.
This only occurs with template 8. All other templates work just fine on any mobile device.
I think it has to to something with JS, z-index or opacity.
Screenshot >> https://imgur.com/a/w8wktIk
Please advise!
Kind regards
Hello Good People,
Is it possible to use Filter Category on Mobile Theme? thank you
and also i have problem with color picker box is not exist in tag div composser, im using Newspaper version 8.7.4
screen shot: https://www.screencast.com/t/qztZr3YawSL
Hi,
We could take a look at the website, please provide a link to your website.
In most cases when the mobile theme is displaying on desktop or devices where it should not, the problem is caching. We recommend the WP Super cache, this will work with the mobile theme properly. Other plugins can cause issues with the mobile theme.
Thanks
