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Hi Anamaria,
There is a problem with the rendering of the images on a mobile phone.
See here: https://app.screencast.com/4FdJ9Nz7Bdxuv . I’d like to see a thumbnail that, when clicked, goes full size, or gives ability to pinch-zoom.
Thanks,
Ken
Hello,
I have a strange issue. In the mobile version of my my website, when the user scrolls up, a purple banner appears .. do you know how to correct this ?
Check the website on mobile and scroll up to see it : http://www.captainforest.com
Thanks for your help.
Lamiaa
Hi Calin,
can you please let me know how exactly I should edit the file logo-h1.php? How should I remove h1 tag from the .php file? I opened it but it has 81 lines, can you please guide me a bit? Thank you very much! Martin
—
“Removing the h1 from logo in theme files, the file path for desktop version is wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-h1.php and for mobile is wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-mobile-h1.php”
Hi Anamaria,
The shortcodes started to show up once I deactivated AMP and Mobile Theme plugins. Thanks a lot.
Kind regards,
Onur
Hello,
1. This can be done if you are using a mobile template – https://i.imgur.com/YqXXnl3.png or mobile theme plugin, if not then the only solution will be to hide them using a css (or if is a single post template you can use the option from the image in the css tab to hide it on mobile – https://i.imgur.com/Gwm7rwu.png)
2. The best way for optimize a font will be to use for the website only that font and this to be locally stored. After that the google fonts to be disabled in the theme panel – https://i.imgur.com/slZZ3Qm.png – https://i.imgur.com/282IEQJ.png
https://forum.tagdiv.com/font-customization/ – also you can check on each page and cloud template the fonts using the manager – https://i.imgur.com/XyqmGYp.png also you can use CDN and this provides now a new options to optimize the fonts – https://blog.cloudflare.com/cloudflare-fonts-enhancing-website-privacy-speed
3. This is because the lazy load helps the speed of the website but is creating LCP when the images starts to load. Now the options that should be used can differed from user to use, some of them prefers to use the theme option and choose this one – https://i.imgur.com/XWN5PHm.png to reduce the LCP, but if you are using a cache plugin, then you can disable the theme option for lazy load and use the one from the cache.
Thank you!
I see what you mean, this is usually an optimize option that will load the page faster on mobiles and the video will start loading only after the holder is clicked/touched by user/visitor.
Thank you!
Hi,
For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ –
We don’t recommend using amp because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, -> https://forum.tagdiv.com/topic/amp-end-of-line/ so please also disable the mobile theme plugin.
Thank you!
Good evening, I want to make some changes to our website, and I have some questions. It will help me a lot if you can answer me.
1. How do I disable the share buttons for mobile (I’m mainly interested in the one at the top of the article) – I still want them to remain on the desktop.
IMAGE: https://imgur.com/Dm5MNar
2. How do I optimize the fonts on the website, I use the header from a demo, single post from a demo, footer from a demo, and the loading speed of the site suffers a lot, I want to be able to change this and load only one font on the whole site, for example Roboto, and also, I want you to tell me how I can optimize these fonts, which plugin you recommend to be GDPR.
3. It’s a bit strange how web vitals sees the images, when I have lazy load enabled from the theme, google gives me a worse score in terms of LCP, if I disable lazy load, LCP looks better, but I think it’s also possible better, I want you to tell me why this is happening and how I can fix the situation.
Thank you very much, have a nice day!
I’ve encountered a persistent issue when attempting to use both the mobile plugin and AMP together. Specifically, the problem arises with my PayPal donate button—it stops functioning properly under this configuration. Interestingly, using only the mobile plugin by itself resolves this issue, but it also means that the mobile theme persists even on desktop, leaving me with only the mobile theme across all devices, not the desired look I want. Can you help?
Hi,
I’ve noticed recently that my mobile template is not working. I setup a template using the mobile page button that appears at the top above my website and next to the green Edit with TagDiv Composer button. Now when I click on the pencil icon I can see this template which looks great, but my site doesn’t go to this version on my iPhone.
I made sure that the tagDiv Mobile theme plugin and AMP plugins where disabled and removed as instructed by one of your videos, but this had no effect. I also went through each of my plugins one by one to see if they were conflicting.
Please could you let me know why this mobile option is not working on my website?
Hi,
You can hide one element on desktop and unhide it on mobile, for example -> https://imgur.com/GKIKvgt. Every element in the TagDiv Composer has a setting to make it invisible. This setting can be seen in the CSS tab of every element: [Display: HIDDEN]. You can also hide the entire row.
To see the hidden elements in Composer, you can enable this option from Manager -> Settings -> https://i.imgur.com/OkfpxSL.png
Thank you!
Hi,
For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ –
We don’t recommend using amp because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, -> https://forum.tagdiv.com/topic/amp-end-of-line/ so please also disable the mobile theme plugin.
Thank you!
I have a question. Is there a feature that allows one section (or content) to be visible in PC mode and hidden in mobile mode (or vice versa)?
Hi there,
Great theme if I should put first. Thanks a lot.
Although I couldn’t understand why authors box shortcode is not working in mobile theme.
If I should add, tagDiv Mobile Theme plugin is installed and activated. AMP is also up and running.
Actually all the site is well reflected in the mobile theme but “authors box” seems not working.
Kind regards,
Onur
Hi,
First you’ll need to be sure that you have both amp and tagDiv mobile theme plugin activate, after that make sure that you do not have a cache or object cache that is apply on backend.
Also, please notice that amp is deprecated – https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
It only seems to affect categories and individual links on the desktop. The menu no longer opens on mobile, but the search works there. But the footer graphic is not displayed on mobile either.
Hello
I created a contact form using the WPForm extension, but there is a problem when I try to open the form via the Life Pro mobile template.
Is this a problem that I can fix or is this not a compatible extension?
Thanks for your help!
The homepage has got the mobile template. But how can we edit this because it gives us the error
“This type of footer is editable with tagDiv Composer. Please use a cloud footer template!”
I’ve created an administrator account for you with the specified email address. I also ask you to check the issues with the logo display on mobile. The video I was recommended shows options that aren’t available in my page builder, which I think is a version issue. Now, I wonder if the child theme version needs to match the parent theme version, because I have the parent theme at version 12.6.5, while the child theme is at version 9. The demo video gives instructions for versions after 10. Thanks, I await information
Hello,
There is a modal popup element and it needs to have a page id there. Read more about it here: https://forum.tagdiv.com/modal-popup/
Go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60
Thank you!
Hi,
The social icons from the mobile menu come from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png. Remove/edit them as needed.
Thank you!
Hi,
Did you create a mobile template https://i.imgur.com/BhVQMwW.png ? If yes, you need to edit the template to change the footer.
Thank you!
Hi, this occurs only on the Mobile version.
Check the footer on the homepage in the mobile version.
If you click an article you can see that it is a different footer.
Hello!
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from Google Pagespeed Insights and I’m sure you can increase the page speed.
Thank you!
