Search Results for 'mobile'

Hi,

Well I checked your site and saw that you use the mobile theme. There is a difference between the mobile theme plugin and the standard responsive version of the theme. This guide should help: https://forum.tagdiv.com/the-mobile-theme/
If you use wp super cache then you need to follow this topic: https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hi,

Well, yes the mobile theme is a different theme and has custom classes as well.
Here is a code that can be used on the mobile theme to remove the white space on posts:
@media(max-width:767px){.single .td-module-meta-info{
display:none;
}}

Thank you!

Hi,

It seems the breadcrumb container is still there. You can remove it with this code:
.single .td-crumb-container{
display:none;
}
.td-post-content{
margin-top: 5px!important;;
}

As for the mobile theme, this is an issue caused by the latest version of wordpres and wp super cache. The plugin was not updated to support the latest version of WP. Here is a temporary fix until they update the plugin:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello Selva,

You can provide your website so I can inspect it closer but please notice that if you are installed the Mobile Theme plugin, the blocks will not be displayed on mobile mode.

Thanks for the message!

Hello Selva,

1)First of all, please keep in mind that our demo do not use the mobile theme and that’s why there will appear and on your site, not. Please notice that this is the default behaviour of this concept and for more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/
2,3)Please notice that the mobile theme does not recognize the Visual Composer shortcode and that’s why every page which is created with VC will not be displayed in Mobile theme.
If you are unhappy with our mobile theme, you simply disable the plugin from Plugins section and the theme will be automatically switched to the general responsive mobile version.

Thanks for your understanding!

Hello yvrmark,

What type of caching plugin do you use? Our recommended caching plugins is WP Super Cache. Notice that our theme has been designed to be responsive and also works as properly for any type of devices like as -> tablets, mobile, etc. Please try to clear all your caches and if you are using some untested plugins, please disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there, please provide your website URL so I can inspect it closer. You can target the tablet viewport using the @media queries. For more information about this, you can consult here -> http://www.w3schools.com/cssref/css3_pr_mediaquery.asp

Thanks for the message!

Hi,

Well id depends on the display. If it;s a retina display you should upload a retina logo. That needs to be double in size for it not to be blurry. For a normal display you can upload a logo as mentioned in the theme panel instructions here: http://screencast.com/t/ynedQLFhw
If you use a header style that doe not require a mobile logo, make sure you upload a retina logo in the normal header logo area here: http://screencast.com/t/WeValQvVwsM5

Thanks

Hello rflmedia,

Do you are using the Mobile Theme? Please notice that all the ads for the mobile theme have to be added in the Mobile Theme section from theme panel, like this -> http://screencast.com/t/C8qcpVwybQur

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

@Metric
But you can select the size you want for mobile as well. Please select a different ad size for mobile phones: http://screencast.com/t/oNfvQibZ
Thank you!

Ok,

Did you insatal this version of the mobile theme? You did not specify iof you did. This fixed it for most users
http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip
Let us know if you still have the issue after you install it.

Thanks.