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Hi,
Is this problem happening only for one page or for entire mobile? Did you had some translation before? if yes, then it is possible to be a cache, object cache, cdn cache.
Thank you!
Hi,
I just checked your website and I see that you mange to resolve it -> https://i.imgur.com/bWx93di.png
Incase that you still have some hidden elements, then please check those topics-> https://forum.tagdiv.com/topic/mobile-issue-and-css-hidden/
-> https://forum.tagdiv.com/topic/hidden-element/
Thank you!
Hello!
Please edit the mobile page with the TagDiv Composer and make sure you’ve added the logo there too.
The logo seems to be wrong.
Thank you!
Hi,
What you can do is to disable the mobile theme plugin on those pages, for this you need to use the Gutenberg editor -> https://i.imgur.com/62kCoBg.png
Thank you!
Hi,
Maybe you could try setting up 2 empty spaces (like 2 enters) in the mobile editor to separate the paragraphs.
Thank you!
I have correctly created the Mobile Page of Home Page. However, they seem to have been disconnected to each other. Hence, on Mobile I am unable to see the “Home-Mobile-Page. See the image. How to activate the Home-Mobile-Page.

the mobile version of our website consciouslivingmagazine.com.au is displayed in Spanish. We have not added any translations how can we revert it back to english the website is displayed in English but not the mobile version.
Site URL: http://www.novabach.com
The contact Us and About Us page is not working on mobile, I have tried to fix this issue on my own, but to no avail, I need help. I had to make do of a provisional About Us page, but I’m tired of using it that way…
(A Screenshot of the Desktop View) https://www.flickr.com/photos/195484089@N05/52034124576/in/dateposted-public/
(A Screenshot of the Mobile View) https://www.flickr.com/photos/195484089@N05/52033102667/in/dateposted-public/
PLEASE HELP!!!
Hello TagDiv support.
This time I have a very specific problem.
For some reason since I’ve been switching my website on FlyWheel, when I load the website it takes only one of the two views allowed for the website (desktop or mobile). So if I have used a Mobile page with Newspaper, well, it might not appear so.
The problem is correlated to Caching: if I enable the Development Mode (read more here) it goes all ok, but if I disable that… it only falls under one version of the website, despite the flushing or reloading.
The criteria that is used to show which one I need to see seems like it’s “first visitor that arrives decides all” after the cache is re-enabled (so Development Mode is turned off again): if I do it and visit with a mobile device, it shows mobile for EVERYBODY, if I do it and visit with a desktop device, it shows DESKTOP for EVERYBODY.
This is a big problem, because I cannot just follow your guide here (this one) and install a caching plugin.
This is because of two reasons:
– this is not supported by FlyWheel (see this article)
– even if I tried, some core files are locked by the hosting (see this for example, that is needed for the plugin you reccomend)
I’m not using the TagDiv Mobile Plugin right now, but I’m using as much as possible the function for “Mobile Pages” and, when I couldn’t use that for (example) the header, the “Mobile View” available in the composer.
The second one works fine, but the first one is a no-go and gets cached.
I tried to enable WP_CACHE and try different plugins, settings, activations… but everything doesn’t seem to work.
I really need to disable the Development mode: this slows down WAY TOO MUCH the website (backend side, frontend is ok!).
Right now it’s active, and here is a link to the website, but as you would expect, if I don’t disable it you will see it just right: https://gsanews.it/
but if needed i can provide further details and access to test things out.
I searched the blog for further errors and found only suggestions to switch out the plugin and test out things, but not a final solution.
Can I have at least something back to say to FlyWheel to make your theme work with them and move forward towards a solution?
Hey there
I am having multiple issues. I had built my site and was pretty happy with it, but then there was an error and the front page disappeared. Since I was unable to get help with this, I ended up loading a different prebuilt template and got my front page back, but now I am having multiple issue with my header. I can sometimes get the logo to be centered, where I want it, and sometimes not. But the worst is that when I am editing it it looks okay, but when I go to look at the page live, the header logo is stuck in a square box and also greatly zoomed in, so you only see a small part of it. Meanwhile, there is all kinds of extra space between the logo and the menu bar that does not seem to exist when in editing mode.
On top of this, in the desktop version, I cannot seem to get hyperlinks on images to work. Even though the links are there in the code, when you click the images, they just link to the images themselves, not the hyperlink. They do work in the mobile version.
Two questions: can you please help me, and 2. If not is there a way to get my money back from this theme? I have never had so many problems with a theme before, and it is driving me nuts.
thecarolinasequestrian.com/TCE/
Hello.
Faced the problem of lost paragraphs in the mobile theme editor. The page on desktops is displayed correctly, but on mobile devices, when viewing the page, paragraphs are absolutely absent, while they are visually present in the mobile editor. If I switch the view mode of the mobile editor from the visual tab to the text tab and explicitly add the </br> code, save the changes, the paragraphs appear and the page starts to look right on mobile devices. But it is not possible to solve the problem in this way, because any reverse switch from the text tab to the visual tab leads to the fact that </br> are lost. And most importantly, I would like to work not through crutches. The most amazing thing is that on my site there is another page that works correctly and in it the paragraphs that are displayed in the mobile editor are exactly the same when viewed on a mobile device. I could not find a fundamental difference comparing these two pages. Installed latest theme and wordpress updates.
The page of my site in question:
Thanks in advance for your help
Regards
Hello Lena!
Unfortunately, the video is not working on the mobile viewport.
Thank you!
Hi kfedorek, I’m glad that you manage to resolved it!
Hi Lamb, the mobile theme plugin is just an alternative for the responsive version. You can disable it and the responsive version will be used.
Thank you!
Thank you for your reply. How is that possible – the imported header from the cloud (hero) also show a video on all screens but the mobile phone.
/Lena
Hello!
For me it is working. You have 38% performance on mobile and 82% performance on desktop.
You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.
Thank you!
Hi,
This situation appears because it is used the mobile theme plugin. This provide a different layout and for pages you’ll need to set a separate content. Laos the sidebar will no longer be displayed.
Another solution will be to use the amp without mobile theme and to set it on “Reader”.
Thank you!
Hi,
So, if I understand correctly, in bot situations you want to edit the link only to use the Ultimate Member’s user pages. Unfortunately, the mobile menu and menu login elements do not have an option to set a custom link, so I think that a solution will be if you edit the theme files.
For the menu login you can edit the wp-content/plugins/td-subscription/includes/shortcodes/tds_menu_login.php and replace the code from herf=”” -> https://i.imgur.com/rpwDNeY.png
For the rest of login/register are more modals.
This file wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php is responsible for the login/register content when the login button is selected.
This file wp-content/plugins/td-composer/legacy/Newspaper/parts/login.php is responsible for the login/register using the responsive version for theme for mobile devices.
This file wp-content/plugins/td-composer/mobile/parts/login.php is responsible for the login/register using the mobile theme plugin layout.
And this file wp-content/plugins/td-composer/mobile/parts/register.phpis responsible with the mobile theme plugin to display the content for login/resister
If you want to change the link from the sign in button you need to edit this file wp-content/plugins/td-composer/legacy/Newspaper/parts/login.php (because you are using the responsive version), what you need to do is to replace the id
What you need to do is to replace the id=”login-link-mob” with href=”your-url” https://i.imgur.com/QiPAxSi.png -> https://i.imgur.com/mlnxJey.png
Hope this will help you!
Thank you!
Editing the mobile version of a page, I clicked Website Manager to select the mobile header for the page. As it didn’t exist, I used the conversion tool.
A new header was created and I could choose and mark it as global (https://i.imgur.com/u2f6CKg.png), but two things happened:
– Even selected and saved, it is not being displayed when I access the page from mobile
– It does not appear for editing in tagDiv Cloud Templates (https://i.imgur.com/LJboWp7.png)
How to solve this?
LOL i just want to laugh and say thank you so much @Calin for that ha. I have been searching tweaking going nuts trying to figure out why my mobile theme would not display the logo even though it was set in the newspaper theme panel and i had it in the template but i did not click over to the little phone mobile icon in the theme template. All is fixed now thanks.
I had the tagdive mobile theme .. I should remove it ?
Hi,
This is because you are using the mobile theme plugin, if you disable it then the responsive version will be displayed or you can create for each page a mobile page editor -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/
Thank you!
How can I solve this problem? I use the WP Rocket cache plugin. When I logged in then there is no problem with the desktop version but the mobile version remain problem all time. Please help me in detail.
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This reply was modified 4 years by
partharoy.heal.
Hi,
If you are referring to unique article option -> https://forum.tagdiv.com/unique-articles/
The Facebook login option it is only on “Menu login” element -> https://i.imgur.com/OwnBQBI.png by default on mobile it is not using that element.
Thank you!
Hello!
Please check with the TagDiv Composer in your mobile viewport, the mobile menu zone to be set as default and not overlay: https://prnt.sc/7smjI6Dje2fo
Let me know the results!
Thank you!
Hello!
The tagdiv Composer is the main plugin for this theme and it has a lot of customizations. For example, if you have a lot of elements on a page, then it could load a little bit slower. Our developers are working a lot to improve the page speed in every update.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that the page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, check this useful guide: https://www.xtechkr.com/optimize-newspaper-theme/
Other useful tips here: https://forum.tagdiv.com/topic/%e2%9a%a0-very-slow-image-load-help-needed/
Hope that helps you!
Thank you!