- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsWhat is Ajax preloading?
hello, after creating a mobile page in the newspaper theme, the appearance of the desktop version of my website changes. Slider and other items are working abnormally. When I do not create a mobile page, the appearance on the mobile page is not the way I want it to be. How can i solve it. http://www.azjomle.com
Hi there,
I love your theme and customize my website for more than a year now and it looks like the Phone viewport Layout Columns option is not working properly.
Let me show you.
1- This image shows what my webiste looks like on a mobile when the Phone viewport Layout Columns option is off:
https://imgur.com/a/vWptdSU it works fine
2- This image shows what my webiste looks like on a mobile when the Phone viewport Layout Columns option is set to Columns:
https://imgur.com/a/0H8pdKi I don’t see the content on my website, even though I see in on the tagdiv phone preview.
Here is a link to my website in case you want to investigate:
https://tinyurl.com/yyy3rhv6 (Just scroll down a bit)
What could I do to get that working? Does that requires a fix on your end?
I am using the latest version of the theme.
Thank you very much in advance for your support.
Regards,
On mobile when I click on the menu button and search icon, my url link is displayed in the form of home/#, then I press any article with #, how to fix it.
Thank you
Hello,
My website is dmepp . com
Medias, images have disappeared from mobile and some web browsers.
I have removed all the plugins that can impact the images.
I regenerated all the miniatures without success.
What’s going on ?
Help please
Hello, we have installed the amp plugin and the mobile theme and they work fine in main page and posts, but we can´t show the AMP version of pages created in the blog (they appear empty). Our blog is https://mifamiliaviajera.com
And an example of a page that not work in AMP version is https://mifamiliaviajera.com/libros/.
We have created a mobile version of this page, we have enable to serve AMP version of pages, posts and cloud templates, and serve all templates as AMP in AMP settings.
Kind regards.
Ana
We’ve recently encountered an issue whereby sometimes a desktop browser will load the mobile page and sometimes mobile will load the desktop version.
Is there any way of making sure that each one displays the correct version?
We are not using the mobile theme but have separate mobile pages.
Hello!
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version.
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
Better deactivate the plugin and see the results.
Thank you!
I am having issues creating a mobile theme that standout for my sites; Logingit, Jiganet, Cardgist, Shopfortool, Vitaplux. Please help me out.
My AWS hosting is crashing. And my last diagnose pointed that Amp and tagDiv Mobile Theme are crashing the apache.
Is there anything we can do to make it work?
Hi there,
I have a strange error with my web page (www.guardadorapido.com) and the menu we have in the header. The subcategories that should appear under the ANALISIS and VIDEOS sections so users can easily browse to them do not appear unless you are logged into the website (which is not what we want) or if you are already into one of our reviews (https://www.guardadorapido.com/analisis-hot-wheels-unleashed-xbox-series/). We do not understand why this (and also the search box) works sometimes and sometimes does not. Strangely, it works all the time when used from mobile.
It seems to be a problem associated to permissions, can you give me a clue on where to look for the solution?
Hello,
Unfortunately, we don’t have tested the WP Rocket, but if you want to use it, please make sure you have enabled the mobile cache for wp rocket ->
https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop
Thank you for your understanding!
Hello!
If you like the Mobile theme templates, then I recommend to use it. Check our documentation here: https://forum.tagdiv.com/the-mobile-theme/
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello!
Try to edit the mobile page with the TagDiv Composer, set it hide and see the results!
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Noting the time difference and realising this will be an issue for an entire day, I have switched to the mobile theme for now, until this is resolved.
hi
my website (banker.az) has very low mobile score in google pagespeed (https://developers.google.com/speed/pagespeed/). in spite of that, in mobile i’ve only few element.
how can i increase that score without using mobile app of this theme.
desktop version is good , mobile versioin is about two times small score.
When I add the Single Post Content to the mobile viewpoint that works, but then it creates double content on the desktop viewport on the live page.
I can try that, but I am using custom mobile page, which as I understand it is separate from the desktop page. I used the Create Mobile Template feature.
https://snipboard.io/DLMQm5.jpg
Hello!
Please edit the post with TagDiv Composer, re-add the element called ” Single Post Content ” on the mobile viewport also: https://www.screencast.com/t/XDQJedlggSB.
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Hello,
Please let me know what prebuilt website do you have installed.
2. To set the social links for the author, you need to edit the profile from Users => https://i.imgur.com/E7ILNl5.png -> https://i.imgur.com/Cewa9NO.png
5. You need to choose a Single Post Template https://cloud.tagdiv.com/#/load/Single as you want.
6. For hyperlink underline please check this topic -> https://forum.tagdiv.com/topic/hyperlink-format/
8. To remove back to the top, please go in Theme Panel -> Template Settings -> ToTop button => https://i.imgur.com/31HFv5Z.png, but if you use mobile theme plugin, then you need to hide or remove it from the theme files => https://forum.tagdiv.com/topic/back-to-top-3/
9. Unfortunately, you can’t remove that effect to loading.
11. Please try to deactivate the lazy load: https://forum.tagdiv.com/loading-image-effects/ and see the results!
12. If you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
For 1,3,4, 7 and 10 please provide a video or some screenshots and more details with your settings.
Thank you!
Hi,
I made a test with my mobile phone and for me looks to display the content like in your first screen -> https://i.imgur.com/OPEQQBF.png if I’m right in the second one the image are there but are not display, most of the time when this problem appears, those images have opacity 0, this can be from a lazyload per images or some cache.
Thank you!
Hi beledin,
If you want to remove the H1 from the logo, then it can also be done from the theme code from this file -> wp-content/plugins/td-composer/legacy/Newsmag/parts/header/logo-h1.php also for the mobile wp-content/plugins/td-composer/legacy/Newsmag/parts/header/logo-mobile-h1.php all you need to do is to replace the H1 with a div.
I hope this will help you!
I changed around some elements of a cloud template and now the mobile options are not displaying the content. Not sure what setting I need to change this. I used the single post template 57. I remove the side Must Read and Author columns and made the content wider. Here are two posts using that template. The content shows on desktop but not on mobile. https://forevermogul.com/money-power/cryptocurrency/bitcoin-could-be-the-greatest-wealth-transfer-in-history.php and https://forevermogul.com/entrepreneur/arlan-hamilton-the-outsider-in-chief.php
Hi, recently I am facing a problem with some of my pages. main-menu is not opening when on mobile. how can I fix this,
https://careerbangla.in/wbcs-syllabus-in-bengali-version/ check this page on mobile, the main menu is not opening. please help.
Non riesco a modificare il menù mobile e se installo il plugin tagDiv Mobile Theme il sito web mobile non permette più di visualizzare le pagine.
Hello! Please I need help with changing my header Logo.
I’ve changed it, both the mobile too but it doesn’t reflect on my site. When I check it it still displays the Default pre-built demo Logo which is City News logo. Please help.
Thank you.
