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Hi Vlad,
If we use TagDiv’s Mobile plugin (https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/) would this allow us to chose a different block setup for mobile?
Alternatively, is there some css we can add to the mobile device “custom css” that would change the block for mobile devices?
I’m using Header Style 8 on Newspaper9 Theme with 6 items in my Top Menu and 3 items in my Main Menu.
When I’m on a laptop it shows both menus in full. When I scroll down, the Top Menu is hidden and the Main Menu (with 3 items) sticks to the top (as it should).
When I’m mobile BOTH menus disappear. Since there are only 3 items in my Main Menu, I’d like to keep these displaying in full on the homepage and sticking to the top as they do on desktop/laptop.
Is this possible to configure? Either in the theme settings or with some custom work? Would love some help- thanks in advance!
Hey Support,
Could you please address this issue with my mobile theme? I am seeing duplicates of my articles and posts from mobile devices.
Here are a few screenshot examples of what I am seeing for an excerpt of the same post:
Normal viewing from a mobile phone (Original Excerpt):
https://www.dropbox.com/s/k717n2nhbibk5ne/Normal%20Display.jpg?dl=0
Abnormal viewing from a mobile phone (Duplicate Excerpt):
https://www.dropbox.com/s/tbwi9kyiv9kwxsq/Abnormal%20Display.jpg?dl=0
Thanks in advance!
Login Url: https://seriousblogger.net/wp-admin/
/// EDITED ///
Note: DO NOT UPDATE ANY OF MY THRIVE THEME PLUGINS. There are 8 there, please leave all 8 as is!!!
Hello, when I open my site in mobile version my menu does not work correctly. Most of the time instead of opening the menu the site gets smaller (it seems to decrease), it doesn’t open the right menu. You can check it out at portalacionista.com.br in the mobile version. Why does it go? The main side menu should open correctly and not stay this way.
When I click to open the menu it happens on my mobile phone and my employees:
Att,
I’m using Header Style 8 on Newspaper9 Theme with 6 items in my Top Menu and 3 items in my Main Menu.
When I’m on a laptop it shows both menus in full. When I scroll down, the Top Menu is hidden and the Main Menu (with 3 items) sticks to the top (as it should).
When I’m mobile BOTH menus disappear. Since there are only 3 items in my Main Menu, I’d like to keep these displaying in full on the homepage and sticking to the top as they do on desktop/laptop.
Is this possible to configure? Either in the theme settings or with some custom work? Would love some help- thanks in advance!
Hi,
What I can recommend to you is to make a fresh install on a subdomain or localhost to check the AMP and if is work you can duplicate your live website and try on entertainment test to integrate the amp in the theme, we recommend the amp with mobile theme
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello !
Go into Theme Panel – Mobile Theme – Theme Colors – Mobile Menu. You can switch your colors and opacity from there !
Thank you !
Hello,
Can you please guide me to add the background to the mobile menu. When I click on the menu on my mobile browser it is very difficult to see because it is transparent.
Thanks
Hello !
The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
Unfortunately you cannot have the design you want. If you disable the mobile theme you will have the same layout as on desktop.
Thank you !
Hi,
Please note that our mobile theme has been designed to be very fast and that’s why this cannot be customized very much. At the moment, the layout of the mobile theme is simple and for more details about this functionality, please check here -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ On the homepage, you will get the first grid with the featured posts and the second section will displays you the latest articles.
Thank you!
Hi,
I have inspected the grid on mobile, I see there is an issue with the modules width
– http://prntscr.com/oj8f5c
Maybe you have modified the width for them in the composer, on mobile. You could check this, edit the page with the composer, select the mobile viewport, then check if there is a custom width set for the module image – http://prntscr.com/oj8h1u
It could be that there is a custom width set there, which affects the thumbs on mobile.
This type of grid won’t stack the modules, for the modules on the right (smaller ones) there will be a horizontal scroll. Some grids do indeed stack them on mobile, for example this one – https://demo.tagdiv.com/newspaper/big-grid-9/
Please let us know if you have more questions.
Thanks
Is it possible to show one block style on desktop and another on mobile?
I like how our desktop version looks: https://www.screencast.com/t/GcxhHnM3pZOH
But on Mobile it looks like this: https://www.screencast.com/t/Wb8ceYCD
…and I’d like it to look like this: https://www.screencast.com/t/G1O5TnHUgSn
Thanks!
Hello, I am using Header Template 29,
I found that the website search page and website page do not have the Chinese title of the website, but the domain name. 
How can I set the Chinese title?
Another question, how big should the logo image size in the mobile browser be? The logo image on my website in the mobile browser is a bit fuzzy.
Hi Vlad,
Thanks for your reply. Yes, as mentioned in my initial ticket, I am getting the error with only the theme plugins activated, ie:
AMP
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
WP Bakery Page Builder
I am working on my localhost with the trellis / bedrock WordPress stack. I have no caching enabled.
Any insights?
Hi, printing3d.
I’d be happy if I could help.
I am using WP rocket because only WP rocket provides the option of caching for mobile devices and separate cache files for mobile devices. Please use WP rocket and enable this option.
I noticed that cloudflare wasn’t responsible for this issue in the first place.
Also I use SiteGround as my hosting provider. They enabled the static cache from their end when I bought the hosting.
Since I am using WP rocket for caching I disabled both static and dynamic cache from SiteGround caching tool.
If your hosting provides caching functionality, disable static and dynamic cache that is provided by the hosting and use Wp rocket with the mobile option that I mentioned above.
You can enable the memcache in your hosting if they provide this option. Even without this, you are good to go.
If you need any further help, don’t hesitate. Reply with your issue and I’ll reply back for sure with what I know.
Good Luck.
Hello tagDiv team,
Thank you for your great theme! I’m trying to make a new page using TD composer and on the left side, there are only three viewports to chose: Desktop, Landscape and Portrait. The 4th, Mobile, is missing there – but I can see ands edit it on other pages of the same Multisite installation. Mobile Theme was installed and deleted, cache deleted as well. I guess I’ve just forgot a checkbox anywhere but I can’t find that checkbox… May you help me please?
Kind regards,
Herwig
Before moving to TD Composer W3TC was the best caching solution for us. Page loads were 3 secs..and now we moved to wp super cache and page loads are around in 10 seconds. Mobile versions are started to load on desktop versions etc. Later we found out that A2 Hostings’s optimization infrastructure does not support WP supercache. So we are at impasse
Our hosting does not support wp supercache and our theme does not support W3TC or others.
There are some people using wp recket and I wonder if it works out for newspaper theme. From time to time, I regret moving to TD composer but it is way better than wp bakery. Any suggestion will help. Thanks
Hello @pratiek
Are you using wp rocket? how does your site perform? We had to move to wp supercache and cloudflare together and our site having the same issues with mobile version on the desktop etc…
Thanks
Hi Catalin –
If the theme was fully responsive, each of those articles in the Grid would stack on top of each other in one column. If you look closely, the third and fourth featured images can only be seen on mobile if I scroll horizontally over the second featured image.
The third and fourth featured images should be stacking underneath the second if it was fully responsive.
Thx. This is.
Now I have another 2 questions: How or where can I choose what shows home page in mobile version (now only is shown “latest news”)?
And 2nd question: Why, in mobile version, some time I can’t see images?
Thx
Hello
After I updated to the new version 9.7.4, The sub menu is disappeared from the main menu both on desktop and mobile. I find no solution on the forum. Please suggest.
Hello !
We have re-checked everything. Everything is ok on our side. We have tested it even on mobile websites. This issue may be only on your browser. Try and make sure that your google chrome browser is up to date.
Check picture: https://www.screencast.com/t/ZleRQ8p3
Thank you !
sau khi tôi trỏ con chuột vào vị trí link trên tại woorank thì tôi được báo lỗi:
Your page’s links and buttons are too small and/or too close to be easily clicked on a mobile device. The average fingertip area is 48 pixels in width and height. Tap targets should also be spaced enough so that a user’s finger pressing on one link or button does not inadvertently touch another one. The minimum required space between tap targets is 8 pixels on all sides.
Use Google’s Lighthouse tool to get a detailed look at all of your too tap targets that are too small and too close together.
In the table below, find the tap targets that are too small, their size in pixels and the overlapping target that is too close to be easily clicked.
Tap Target Size Overlapping Target
<i class=”td-icon-close-mobile”></i> 80×18 <i class=”td-icon-font td-icon-mobile”></i>
<a href=”https://banghelala.com/dia-chi-lam-sofa-theo-yeu-cau-o-dau-tai-tp-hcm/” rel=”bookmark” titl 297×15 <a href=”https://banghelala.com/xuong-san-xuat-ghe-sofa-lala-xuong-dong-sofa-uy-tin-chuyen-nghiep-ta
<a href=”#” class=”td-ajax-prev-page ajax-page-disabled” id=”prev-page-td_uid_45_5d36b5c6c9d87″ data 25×26 <a href=”#” class=”td-ajax-next-page” id=”next-page-td_uid_45_5d36b5c6c9d87″ data-td_block_id=”td_ui
<span class=”td-cat-name”>HCM</span><span class=”td-cat-no”>21 34×18 <span class=”td-cat-name”>BỌC GHẾ</span><span class
<span class=”td-cat-name”>BỌC GHẾ</span><span class 68×18 <span class=”td-cat-name”>BỌC GHẾ</span><span clas
<span class=”td-cat-name”>BỌC GHẾ</span><span clas 68×18 <span class=”td-cat-name”>BỌC GHẾ SOF
Dear Catalin,
I received your message. When should the update come for the defect of the mobile / amp plugins? Since I’m going online next week, it needs to be fixed. Nobody else can use the search e. and amp mobile is also important because I bought it for that very reason.
thanks alot. ciao Rick
