Search Results for 'requirements'

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Vlad S
tagDiv Staff
Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

ZainAliJamil_
tagDiv Member

I have gone through all the requirements and have increased the limits needed.

Check out the latest screenshot
https://drive.google.com/file/d/1CKj51VIAlAhU5ZkStnHWOxo9AuWCMEkF/view?usp=sharing

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

Simion C.
tagDiv Staff

Hi,

1. Does not work for which socials exactly? For some of the socials there are special requirements, in the theme panel https://i.imgur.com/tnIstYq.png Without these the social counter will not work for them. Let me know.

2. I believe there are plugins that will allow users to log in with socials. But the default WordPress login will have to be used then most likely, or a custom login from the plugin perhaps, not the theme login modal.
Try some plugins and make some tests to see how they work, for example https://www.wpfloor.com/free-wordpress-social-login-plugins/
Maybe something like this will be added in the theme at some point, I can’t say for sure however. I am sorry for the inconvenience.

3. That is correct. The latest articles section is added by the page template, not by the composer. Please check here https://forum.tagdiv.com/newsmag-page-templates/ The settings for that section are in the backend of the page, not in the composer. What exactly would you like to do with it?

Let me know.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make a full backup to all files and database.
Also, please let me know what version of the theme and WordPress do you have.
Also, please the link to your website.
5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if you have a non-Tagdiv plugin active, some security settings or cache plugin which cause this, because the theme has no setting in order to achieve this.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.
Thank you !

nagri297
Participant
#0

Hi, I have a problem saving my theme options from the theme panel.
Here is what I tried so far:

1. Disabled all plugins, cleared browser cache.
2. Upgraded/degraded PHP versions and tried.
3. All theme requirements are already fulfilled including, memory limit.
4. Uninstalled and reinstalled the theme.

Unfortunately, nothing seems working for me. Please note that the theme is activated. I wonder what could be creating the problem. Any answers will highly be appreaciated.

Anamaria
tagDiv Staff

Hello,

First of all, please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict, also, please send a screenshot if you have an error when you try to import a template.
1. To make the website boxed, you need to have set a background image/color from Theme Panel -> Background => https://i.imgur.com/i2qlhzX.png and Theme Panel -> Theme Colors => https://i.imgur.com/h808nlK.png and enable the option to make the background boxed layout.
2. I’m not sure I fully understand what the issue is. Can you provide more details about it?
3. If you want to have the logo like this => https://i.imgur.com/cVsWNbC.jpg you need to add a row and set the layout => https://i.imgur.com/lmLFo0J.jpg and you can set in the empty column your elements.
4. To make the menu please take a look at our documentation:
https://forum.tagdiv.com/main-menu/
https://forum.tagdiv.com/mega-menu/
https://forum.tagdiv.com/page-menu/

Thank you!

Vlad S
tagDiv Staff

Hello!

Please provide a link to your website in order to inspect. Also make sure that your server settings are all as you can see in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hello,

Did you install or make the page with another page builder plugin?
Also, please check the console when you try to import a template and see if an error is showing.
Also, please do a test, let enable only tagDiv Plugins and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

This is usually because lack of resources met.

Thank you!

dleedirector
Participant
#0

I am all green on the requirements for the theme, however, when I try to edit the site using the TagDiv Composer the browser will report that the page is unresponsive and I can’t edit anything.

CDN is active. Cache is on. All systems are green.

Vlad S
tagDiv Staff

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If all the requirements are met and your PHP-FPM memory usage has been exceeded Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Bettina
tagDiv Staff

Hello!

This seems to be a problem from your cache plugin. Try to delete the cache also from your browser. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!

Calin
tagDiv Staff

Hi Marcin Gryf, this problem persist only when you use the Newsmag theme or it is also persisting with a default theme from WordPress? What WordPress version do you have?
If the problem is only with our theme, please make a test using only tagDiv plugins and make sure that all theme requirements are set as in our guide from here https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know the results!

Anamaria
tagDiv Staff

Hello,

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

raaaj
Participant
#0

I Have customized the Newspaper 11 theme according to my requirements using tagDiv. It works well in the desktop version, but the changes are not reflecting in the mobile version. So kindly please fuck off

https://telugugate.com/

Anamaria
tagDiv Staff

Hello,

Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it, you will find all the theme demos in the Prebuilt websites and import whatever demo you want.

Thank you!

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