- TutorialsDefault Block Settings Guide
Hello!
The 503 error occurs when your website server cannot be reached – i.e., the server is unavailable. Check this guide: https://themeisle.com/blog/fix-503-error-wordpress/#gref
Please address this issue to your host.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi I am trying to install my new ad network journey by mediavine. I have NEVER had an ad network on this site. However, I keep getting this message: We found conflicting ad code running on your site. Launching ads with Journey requires you to remove code from any previous programmatic ad partners. If you are bound by an agreement with another ad provider, stop here. See this Help article for more information on exclusivity requirements.
is there something that is built into the newspaper theme that I need to deactivate?
Hello!
Please make sure you have all the necessary tagdiv plugins active. Activate also the Standard Pack plugin (Newspaper -> Plugins).
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello @Sushant !
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Please provide us with more details about the problem, how you tried to edit, and if you encountered any errors. Also, the requirements are like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
I have two custom post types (cpt_business and cpt_deal) on my website, each with its own set of custom fields managed by Advanced Custom Fields (ACF):
cpt_business: Managed by the “Business Information” ACF group.
cpt_deal: Managed by the “Deals Information” ACF group.
In the “Deals Information” ACF group, I have added a relationship field named related_business which links to posts of type cpt_business. This allows me to associate each cpt_deal post with a cpt_business post.
Objective
I aim to create a front-end form using tagDiv Composer that allows users to create or edit cpt_deal posts. This form should include the related_business relationship field so that users can select the associated cpt_business post when submitting or editing a deal.
Requirements
Front-End Form Integration: I need guidance on how to configure the front-end form in tagDiv Composer to include and handle the related_business ACF relationship field for cpt_deal posts.
Data Retrieval and Display: Additionally, I have a shortcode that needs to retrieve and display the contact information (country code and WhatsApp number) from the associated cpt_business post on the front-end, based on the related_business field.
Example Shortcode
Here is the shortcode I am using to display the WhatsApp link:
function smart_whatsapp_link_with_acf_shortcode($atts) {
$attributes = shortcode_atts(array(‘urlencode’ => ‘true’), $atts);
if (is_singular(array(‘cpt_business’, ‘cpt_deal’))) {
$page_url = get_permalink();
if (!validate_url($page_url) || !is_safe_protocol($page_url)) return ‘Invalid URL’;
$country_code = ”;
$phone_number = ”;
if (get_post_type() == ‘cpt_deal’) {
$related_business = get_field(‘related_business’);
if ($related_business) {
$country_code = get_field(‘country_code’, $related_business->ID);
$phone_number = get_field(‘whatsapp_number’, $related_business->ID);
}
} else {
$country_code = get_field(‘country_code’);
$phone_number = get_field(‘whatsapp_number’);
}
if (!$country_code || !$phone_number) return ‘Missing WhatsApp contact information’;
$phone_number = preg_replace(‘/[^0-9]/’, ”, $phone_number);
$message = “Hello! I’m interested in this deal listed on Shockvibes:\n\n”;
$encoded_message = ($attributes[‘urlencode’] === ‘true’) ? urlencode($message) . rawurlencode($page_url) : $message . $page_url;
$whatsapp_link = ‘https://wa.me/’ . $country_code . $phone_number . ‘?text=’ . $encoded_message;
return $whatsapp_link;
} else {
return ‘No WhatsApp link available’;
}
}
add_shortcode(‘smart_whatsapp_link_with_acf’, ‘smart_whatsapp_link_with_acf_shortcode’);
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hello,
Do you have other extra plugins installed on the website? if yes, please disable them. Also, the requirements are like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Please check our requirements here https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hi,
I am seeking assistance with displaying custom taxonomies using the tdb_single_taxonomies shortcode. Specifically, I want to order these taxonomies based on a custom weight and hide certain terms as needed. To achieve this, I have added two custom fields to my taxonomies: cc_order and cc_hide_on_posts.
I am looking for a practical solution to implement this functionality. I would prefer not to copy and modify the tdb_single_taxonomies shortcode or any other core class like tdb_state_single, as this would prevent me from benefiting from future updates and features.
Therefore, my question is:
Would it be possible for you to provide a solution based on hooks? I see three areas that are relevant:
– Hook to add an additional sorting option to the shortcode configuration.
– Hook for the implementation of the custom sorting.
– Hook for the implementation of hide_on_post.
What is your opinion on this matter, or do you have another suggestion to meet my requirements?
Thank you
Massimo
Hello @mattemkadia!
Please delete the code and update the theme and the plugins to the latest version.
Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you can update the theme to the latest update.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
If you have the latest update of the theme, then you can delete the tagdiv Composer plugin, go to the Newspaper -> Plugins, install and activate it again.
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website. Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!
Thank you!
Hello!
Do you want to install the demo with content or without content?
Did you try again? It could be from the internet connection.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Please provide more details about your issues with screenshots. Also, please check the theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello Gregor!
If you will use in the future cloud templates (that we recommend), then you have in the TagDiv Composer a lot of options for customization. We wanted to create the easiest platform, so you can build your website without knowing any code and have the possibility to customize every field from any demo. That’s why you do not need a child theme with cloud templates. But you can use the child theme you have with the default templates.
The child theme is not overwritten by the update. An issue with that could be the compatibility of your child theme with the new version of our theme.
If you have some custom modifications directly in the theme files, then better save the code and replace it after every update. You can use a staging plugin, so you won’t ruin your website.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website. Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!
Thank you!
Hi,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
First, I recommend disabling the tagdiv Standard pack plugin.
Also, this happens when something is interfering or the requirements for the theme are not met. Check out all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Make sure you have the latest version of the theme, plugins, WordPress and PHP version.
Check this thread: https://forum.tagdiv.com/topic/need-help-with-to-many-request-to-database/
Please check the theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/
I hope that helps you!
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Thank you!
