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Kaneshiro
Participant
#0

TagDiv,
Would like to know how the height of the sub menu could be adjusted. I got an error with the following.

Sub Menu Screenshot

abhi24march1
tagDiv Member

Please guide me without sharing my password with you.

What is this error?

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 1358 of the file /home/customer/www/insurancegraphy.com/public_html/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Error message: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/usr/local/php73/pear’)

SAPO
tagDiv Member

Thank you for your response.

It is unfortunate (and somewhat bewildering) that two of your very own themes don’t work well with each other. Specially when considering that the sharing of a common plugin would normally imply synergies, not complete incompatibilities.

More troubling, though, is the fact that we saw no mention — or warnings — of reported errors for these themes in multisite installations on the extensive description of both of the products (to say nothing about the above incompatibilities).

So we have now bought two items of yours but are limited to using only one of them, assuming that one works at all in the long run.

This is disappointing and unacceptable, and given your response we will most likely investigate the possibility of a refund.

Juztion
Participant
#0

Hi,

I am editing the Single Post Template on Gossip Pro theme.

I noticed that the Single Post Share element, which allows readers to share the post isn’t updating when I chose to have Facebook, Twitter, Whatsapp and Line from Theme Panel > Post Settings > Sharing > Social Networks.

Why isn’t the Single Post Share element on Single Post Template updating based on Theme Panel Social Netwoks settings?

asiandrama
Participant
#0

Is there a way to add a featured image for each category like you do for each post? I share categories on social media and I want the image to link back to the category I’m sharing like a post image does.

Vlad S
tagDiv Staff

Hello !

Since whatsapp is a mobile device app that will not be shown in desktop versions. Only mobile theme will render whatsapp sharing option.

Thank you !

hrplflora
tagDiv Member

sorry for sharing so many problems, here is one more https://prnt.sc/s44pqd

curemek
Participant
#0

Hello,

I am using Newspaper 10.3.2, WordPress 5.4–tr_TR. My site is in Turkish. I am using FITNESS BLOG demo.

There are translation problems on some screens:
1- Login, Logout Button
2- Register and Login Screens
3- Comment form

I am sharing screenshots with the following link.
I tried with code snippets (didn’t work), I checked loco translate and couldn’t find what to fix.
How can I fix those issues?

Screenshots:
https://drive.google.com/drive/folders/178BnZp3wDVruSHO-d68RdBNa2tXZijHj

qzconsulting
Participant
#0

Hi,

I need to add a social sharing plugin that also shows sharecounts as well as sharecount recovery + tweet boxes etc. For this, I am trying to use Social Snap.

Unfortunately, now, if i update an article/post, it gives the error:

‘Updating failed. The response is not a valid JSON response.’

While on the nginx log it the website spews out the following:

2020/04/21 12:23:22 [error] 100706#100706: *975292 FastCGI sent in stderr: “PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /www/techvise_686/public/wp-includes/post-template.php on line 317”, client: 66.249.73.203, server: tech-vise.com, request: “GET / HTTP/1.0”, host: “tech-vise.com”

I’ve gone through the website forum and its alarming to see that there is no support for any 3rd party social media plugin from you. You should have atleast one that is tried and tested thoroughly. Your theme is extremely popular and well built, however, very few plugins are properly tested and supported.

Kindly provide me with a workaround for this or atleast tell me how to go about fixing the error. I can take the help from plugin creators, however, you will need to guide me as to where to apply their fix.

Looking forward to favourable reply.

alext8
Participant
#0

Hi,

The mega menu on my website is not displaying correctly. Please see the image: https://drive.google.com/file/d/1EQi6Opbtbp4HkOweXANTHhjxp81pSvqh/view?usp=sharing

How can I fix this?

tjaplink
Participant
#0

How do you get rid of site health status “persistent object caching is not enable” AMP?

https://drive.google.com/file/d/1OGOGjzKA3fGa2RyInqcBWU65azxIBWKF/view?usp=sharing

thank you.

Tounizino
Participant
#0

In post settings > sharings> social networks i dont find the full list i only find the one in the buttom only: which is naver
as you see in this screenshot: https://i.imgur.com/QRCclcQ.jpg

spezialcom
Participant
#0

Theme panel – Post Setting – Sharing – Social Network – NAVER

I NAVER activated and then saved. it is displayed. I have NAVER deactivated and saved. after updating, the mark / activated is still there. I’ve tried it many times. also on another computer. no success. I uninstalled and reinstalled tag composer. no change. it remains activated. the save has no success. I sometimes experience that in other settings. it doesn’t always save. it’s a mistake. what can I do?

Mark Gilbert
Participant
#0

Hello – critical padding fields in tablet and mobile views in Flex Block 3 are blued out and cannot be changed – see the screenshot here: https://drive.google.com/file/d/14vW2kNTJ2DANqj8x13MsNNI9i1Vdh3ZL/view?usp=sharing

They are still white in desktop view. The website is https://jazzjournal.co.uk

I have tried changing these parameters on two machines, but they are blue on both.

I’d appreciate urgent reply.

Thanks, Mark Gilbert

fla971
Participant
Error - topic
#0

Hi
today when i try to insert a hole in the media library i get the error message you can see in the attachment. I can’t insert images into my articles. Can you fix the error please?
Thank you
Guarda qui errore: https://drive.google.com/file/d/107g9ulBWRso_fd7wJ7Rgh_G0_OTlSo5W/view?usp=sharing

Vlad S
tagDiv Staff

Hello !

For sharing. That can be modified using a SEO plugin: https://www.yokoco.com/control-facebook-share-link/

For more information about amp / mobile theme please follow our documentation here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ ; https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you !

mirathabercom
Participant
#0

Hello,

WordPress Newspaper -> Theme Panel -> Post Settings -> Sharing -> SOCIAL NETWORKS

I am changing the icons from the address mentioned above, but only “Facebook, Twitter and Pinterest” are constantly coming. For example, I choose email or whatsapp but it doesn’t work. Can you help me? Thank you.

webtagsltd
Participant
#0

Whenever I share my post on social media, it doesn’t show the featured image.

Furkansolhan
Participant
#0

hello everyone, today i had some problems while correcting the upper part of the website, it should be like the picture 1, it was like the picture 2, how can i fix this?

emmgr23
Participant
#0

hi, i just bought the news papers theme,and started to make a blog, but i have some problem , i dont see anywhere where i can connect the facebook account.

in newspaper / them panel / socialnetwork , i have the possibility to connect with instagram, or youtube api, and the possibility to enter just an url for each network and that’s it.

and after for example in post settings / sharing / social network: at social network the list is empty, only “naver” is available.
do i have to install plugin ?

alanrup
Participant
#0

I have just noticed that when I try to share articles to facebook using the buttons in the post, I get an error I’ve never seen before. It says User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform. This only happens when I try to post to the page for my blog, not my personal facebook page.

Calin
tagDiv Staff

Hi,

I think that you are referring to the featured image from the sharing button, for this please use our guide for Facebook share -> https://forum.tagdiv.com/facebook-share/

If this is not what you mean, please provide some more details.

Hope this will help you!
Thank you!

Vlad S
tagDiv Staff

Hello !

We have inspected your website and on amp it looks perfect. Also on sharing this is what wee see: https://www.screencast.com/t/holCgMGhp

Thank you !

hemantabairagi
Participant
#0

How can I set a website image that will show as preview on Facebook?

ldcom
Participant
#0

I have a problem with AMP http://www.tarnogorski.info. When searching from Google, when the search engine shows my article, after pressing the individual article, it looks on the phone it looks like the screenshot below. Standard, bare side. This only happens when you enter the page through the individual shared article and when you search on Google. I’m fed up with this slowly, the same happens on Twitter with the individual link.

https://zapodaj.net/d53346ca73b09.jpg.html
https://zapodaj.net/b102bcfae6927.jpg.html
https://zapodaj.net/c2e49f98f242d.jpg.html

Another problem is the one I wrote to you once. When sharing on social media, I want the title of the article to be displayed without this footnote / portlau name – Newspaper 9 Demo

https://zapodaj.net/af2732a305e9c.jpg.html

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