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zoldfulu
tagDiv Member

Apparently now it works again.
It was a strange phenomenon, upon update WP Dashboard crashed totally. I had to re-login trough Bluehost, and manually activate plugins.
It is not a smooth process to update…

Amari
Participant
#0

For some reason, I’m getting this error message: Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:14095126:SSL routines:ssl3_read_n:unexpected eof while reading in /home/udnslttx/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792

On the homepage of https://wherever-i-look.com/

Could I get assistance?

bierhier
Participant
#0

Hello Users,

Currently I’m changing the Background colour of a YouTube block (that is linked to a playlist).
Strange this background keeps black this are the settings to change it to Red but noting works (also doing the Background opacity to 0 doesn’t work)
– Is this a UI bug? or I’m doing something wrong?

Krs

QSS
tagDiv Member

Also, pagination of the front-page works little strange to me. After I click any number of pagination line (2,3 or 6, etc) i redirected to a new page witch contains older articles. The point is that on such page I still see same news blocks that front-page have (they showed above Latest articles section). I think if I click number 2 on pagination line I must see old articles only and bunch of upper blocks from front page must not be displayed. Am I right?

awtownn
tagDiv Member

The only plugins activated are AMP and Yoast.

Here’s what the header image and text looks like in TD Composer https://imgur.com/a/zWrtEYE When it’s saved and viewed in desktop https://imgur.com/a/UfjLW2Q

Shouldn’t these look the same? To have the saved and viewed header look correctly, I have to adjust things in TD Composer that make it look strange.

Then, here’s the header in a mobile width. https://imgur.com/a/PL7QH5f The text gets pushed off the page.

What am I doing wrong in both of these cases?

All I want is a header image with text that appears properly in desktop display and in mobile (phone) display. That capability is very common in nearly all themes today. I assume you have that.

How can this be done?

Calin
tagDiv Staff

Hi,

These thumbs are already set to be crop center, top -> https://i.imgur.com/7n9ZKJo.png the path is -> \wp-content\themes\Newspaper\includes\td_config.php
What you can do is to regenerate your thumbs, you can use our guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Also we suggest to use flex blocks, on these you can choose the image size -> https://imgur.com/9eZ0pJe

Thank you!

arnaud1101
tagDiv Member

Hi there. Thanks for your answer.

I deactivate all the plugins but the tagdiv ones, as you said.
I don’t use a child theme nor a plugin cache (because I had compatibility issue with Newspaper theme by the way, even with the plugin you give the advice for).
When I try again, still the same issue.

But when I try to modify a footer, it lets me change header things without error.
But I can’t access directly the header. Very strange. With this, I bypassed the problem but I can’t use a new template for the header for example. As it is a feature of the theme, I’d love to fix this issue. Thanks again.

mariogonz
Participant
#0

I know this request is going to sound strange, but my boss’s SEO technician has asked me that when the list of posts is shown in a category, its title appears with H3. I have been asked to go as it is but instead of being an H3 it is an H2.
I suppose that this is done in some of the template files and tb modify some of the css.
If you can guide me, I appreciate it.

Thank you very much and greetings

tanteidee
tagDiv Member

Thanks Calin for the support you give.

But it is also a bit strange in this case to say what the editable files are and then not to confirm the method to be used to implement ACF. At this point it is better to say that no, you can’t use ACF with Cloud Template, if that’s right.

Anyway, I use a Cloud Template and in Single Template I would like to insert an ACF shortcode, only that inserting it in Column text, in the editor, does not work. And I can’t even put the PHP code in the file single_modified_date.php.

Is there a solution?

PitH
tagDiv Member

Strange: your answer of 4:58 pm appeared on this page only after my post of 6:16 pm. How comes? Nor did I receive a copy of your answer to my registered email address.

PitH

sentierol
tagDiv Member

Hi,

thanks a lot but with mobile theme active, we do not have those buttons on the right side at the top that you show in your screenshot.

https://imgur.com/RnwC5M0 (“preview” button is “anteprima”, while “update” is “Aggiorna”). As you can see, there’s no mobile theme button there. Neither on the edit pages, nor on the article pages.

In addition, strangely, sometime I see mobile theme from the desktop!!! Really! On Chrome.

I do not have screenshot now but we saw it more than once. Maybe there’s something that goes in conflict with Newspaper. I think I’ll disable the mobile theme if there’s no a simple solution to these issues.

Thanks, regards

Calin
tagDiv Staff

Hi,

The thumbs are set in theme panel -> https://i.imgur.com/88q5ZWY.png from here you can disable the thumbs you do not use.
Also if you are using flex blocks, you can choose the thumb that you want to use -> https://imgur.com/9eZ0pJe
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If the images from mega menu have different sizes then you can use a regenerate plugin like this one from our documentation -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If this is not what you need, or the problem persist, please provide a link to your website where I can inspect the situation.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

That is quite strange, for me is working without problems -> https://i.imgur.com/K0k5c3C.jpg
As I can see the frontend is normal -> https://i.imgur.com/ccQwaAo.png but you need to translate the search button from here -> https://i.imgur.com/yH06bBX.jpg
Let me know the results!
Thank you!

jarajto_pl
tagDiv Member

Well I got, but right after translating – this happened to me -> https://imgur.com/a/6tpODdo
As you see everything seems fine in translation I’ve done, but search bar changed to string of strange characters.

Mattyw887
Participant
#0

The widget wont show the latest posts it shows old posts. (Tried reconnecting, clearing cache etc..) Strangely if I change my instagram username to anything random it then shows the latest posts but along with the incorrect random username.

Prateek
Participant
#0

Hi, I am unable to find any option to set a radius for individual modules in flex block 1. There’s an option for the radius in post loop but I can’t use that because it’s doesn’t have any filter for the categories.
That’s so strange not to give the feature for radius on flex block module which is meant to be the most flexible choice but post loop which is pretty much pre-defined.

natagrit
tagDiv Member

1.
I have deactivated TagDiv Cloud library and still the content int he posts are not editable using WP BAkery composer. My client is really used to it and at least for now we would like to be able to have some continuity and have it as an option.

I can see the content of the post in the Classic mode, but the moment I click on Backend editor the content disappears and it is not available for editing.
https://imgur.com/a/MjeWfRC

2.
WP Bakery is Version 5.0.1
Does that mean that the latest theme version does not recognize it? (I was under impression that WP BAkery is bundled and should be upgraded with the theme)

4.
This block was created with WP BAkery – a bit strange that it cannot be interpreted by the theme. (On the front-end it is displayed correctly though)

5.
I think your answer explains how to set global custom css.
My question was rather ‘how to do you set css specific to this page only’
In VC it was easy, you click on the css icon on the specific page and added. How it is done with TagDiv Composer?

Thank you.

Calin
tagDiv Staff

Hi,

The theme need to create thumbs for each thumb enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/ if the images that you are uploading in media library are to small the theme can not create these thumbs, therefore you need to use a plugin to regenerate the images to the size that your theme needs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If the problem persist please provide me a link to your website and some example.

Hope this will help you!
Thank you!

Rupak
Participant
#0

Hi,

Am having a strange problem. When the mobile theme works, desktop version also shows the mobile theme. And, when the mobile theme does not work, the desktop theme takes over. Please help.

geraldinetay27
tagDiv Member

Hi Calin,

I removed with rev slider in the Cloud Templates > Header and only added Rev Slider to Home Page from Pages > Home Page.

Yet, the rev slider is still showing up in every page and even on the Cloud Template > Header. Its strange because I added the revslider to the page and not the header. Could you please help me?

sentierol
Participant
#0

Dear Newspaper Staff,
I currently have the 9.6.1 version with:

ACTIVE
tagDiv Composer
tagDiv Social Counter

ACTIVATE
tagDiv Cloud Library

WPBakery Page Builder: version 5.6 (6.1 is the last one)

I don’t know if I need wpbakery page builder, anyway I don’t have the automatic update for this plugin.

I update from NewsP 9.6.1 to 10.3, after that I activate all the required plugins (included Stardard Pack) and I clean the website cache. After all this, the website changes a lot not in better.

strange code appears right below the title:
[tdc_zone type=”tdc_content”]
[td_block_trending_now css=”.vc_custom_1547535486730{margin-top: 10px !important;}”]

Pictures are lot bigger inside the posts and a lot smaller on the homepage.

The menu and all the submenus are taken away from the horizontal menu and put in a list mode.

here’s the screenshots (they redirects to the url: https://it.imgbb.com/)

https://ibb.co/gRKKVVX
https://ibb.co/5G666L6
https://ibb.co/f9nckN0
https://ibb.co/JqB1TcY

Please help, thank you

Calin
tagDiv Staff

Hi,

Please check our documentation for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this will fix the problem.
Thank you!

Calin
tagDiv Staff

Hi,

So you can chose from theme panel the thumbs you want to be created -> https://i.imgur.com/LD8QXWM.png also the WordPress create some thumbs -> https://i.imgur.com/7SnVN9C.png also you can make a backup and go in wp-content\uploads and delete manually the images that you do not longer want; do this only after you deactivate the thumbs you no longer want to use.
Another plugin for thumbs is Thumbnail Regenerate plugin you can get it from our documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ unfortunately this will not remove unused thumbs.

Hope this will help you!
Thank you!

ccanjang
Participant
#0

Hello,

When I scroll up on page, I see strange menu bar and contents.

I attach screen shots.

Thanks,

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