These kinds of strange URLs are created and cause 410 errors. What are these URLs and why do they occur?
Hello,
Do you create a mobile page? This is strange. Can you please add a new menu element for the mobile homepage to check if works?
Thank you!
Hello,
This is strange. Can you please provide the wp-admin access via email at contact@tagdiv.com?
Thank you!
Hello,
This is strange because it should convert well. You can try also this solution from here :https://solidwp.com/blog/how-to-convert-existing-wordpress-posts-to-gutenberg-blocks/
Thank you!
Hello,
This is strange. Here, I found some topics and guides how to solve this
-> https://www.searchenginejournal.com/deindexed-by-google-how-to-recover/257921/
-> https://support.google.com/webmasters/answer/40052?hl=en
-> https://support.google.com/webmasters/thread/25990256/my-site-pages-suddenly-deindexed-from-google-search-and-deindexing-is-continue?hl=en
I hope this will help you.
Have a great day!
Hi,
I have a custom post type, for which I am editing custom template.
It is strange because when I choose Flex Block 1 some of the options that were always there are still there but there is no input field for them, so essentialy I cant do anything with them.
What could be the case?
For example properties such as limit post number and offset post and many others.
Hey there!
I am struggling with a problem that causes my header main menu to disappear on cached pages some times.
Can you please help me find the cause of the problem or what I should exclude in WP Rocket?
The problem is strange because it happens rarely on some pages – currently you can check this url https://eurocom.bg/2025/01/16/magdalinchev-parlamentat-pravi-kakvoto-si-iska/ and right now the main menu is missing there and I can’t find the cause of this problem.
I have minify CSS and Javascript options enabled, load javascript and delay javascript enabled too.
Best regards!
Hello,
Maybe there can be some issue with the URL, if it contains www or not. This is strange if it only happens sometimes.
Thank you!
Hello,
This issue is strange. I don’t think that this issue is related to the WPML plugin.
Also, what version of WordPress, theme, WPML, and PHP do you have?
You can check our documentation here https://forum.tagdiv.com/using-theme-translations-together-wpml/
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/
Thank you!
Hello!
This is strange! I have never encountered this issue. Try to add the CSS code in the Newspaper -> Theme panel -> Custom code -> Custom CSS and check if the problem persists.
Thank you!
Hello!
That’s strange! Did you install a demo or only a category template? Can you please provide an example?
Thank you!
Hello,
This is strange. Something happened there; there’s no way it could have happened suddenly. Was there any update or change that caused this issue? Please try using only the TagDiv plugins and check afterward.
Thank you!
Hello, I am facing a strange issue.
I am building a header, and suddenly whatever I put in “text” shows as gibberish/coded in the front-end. See image below. Even if I leave it empty, it still shows something in the front-end.
I cannot see any reason for that – it happened suddenly while I was editing (not after installing/modifying any plugins etc), and I cannot get it fixed no matter what I do now.
Things I tried to do but they didn’t work:
– Clone the Header Template (the issue was carried over to the cloned template)
– Clone the Element within the same template (the issue was carried over to the cloned element)
– Reset style
Hi when I use https://www.seoreviewtools.com/html-headings-checker/ to check my h1 headers etc, I get a lot of strange code showing in h3. can you please check the below and let me know what the error is please
That’s strange. Try again, please
Hello,
I’m not entirely sure how to explain this because it’s very strange. Suddenly, the TD Composer stopped working, and the header on my website disappeared. I can’t access the Composer as it just keeps loading. Initially, all templates were loading “post” regardless of whether it was a template for a page, and now it’s not loading anything at all. However, the URL in the Composer indicates that it’s trying to load a post.
Before the issue occurred, I hadn’t installed or updated anything. The problem appeared out of nowhere. I’ve now updated plugins and everything else, but there’s no change.
Theme version is 6.2 – should i update? (running child-theme).
Hi Bettina,
Strange in the last years my Mail was always delivered, can you tell support to whitelist my email?
Thank you!
Guido
I’m trying to add a submenu in the category of the mega menu, but it doesn’t work even if I add it to Post > Category > Parent Menu.
When I go to Appearance > Menu > Add Cafe Link > Add Submenu, it works strangely.
If there’s a way, please let me know.
https://jsphotorepository.blogspot.com/2024/12/blog-post.html
Hi Anamaria thanks for fixing the front end it now looks as it should Unfortunately there is still one problem that has occurred since the update and that is strange characters appearing in the posts such as in the example below can you throw any light on this please its is happening in all posts
Thanks Les
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Hi,
This is very strange. I will check on my end more times. Maybe I can reproduce your error, and I will inform you of the process. Also, what setting do you have here https://i.imgur.com/RDFtqEz.png?
Thank you!
Hello,
It is strange. Do you have a plugin for optimization and making changes? It may have been a cache issue.
I’m glad that now works.
Hoping you have a wonderful week!
Hello everyone,
I’m facing a strange issue on my website, and I’m hoping someone here might be able to help me diagnose and resolve it. Here’s what’s happening:
The homepage of my website works perfectly fine without any issues.
However, the article pages are completely broken. The layout is messed up, it seems like the responsiveness is gone, and the entire design just falls apart.
Additionally, when you navigate to an article page, there is no option to edit with TagDiv, whereas this option is available on the homepage.
What makes this even more puzzling is that this issue appeared suddenly and without any changes on my end. I didn’t update any plugins, themes, or WordPress core. No server configurations were altered either. It was working fine one moment, and the next, the article pages were broken.
Here’s what I’ve tried so far:
Checked the homepage: Everything is fine there, so the problem seems to be specific to single article pages.
Tested with a different theme: When I switch to a default WordPress theme (like Twenty Twenty-Three), the article pages load correctly. This suggests the issue might be with my current theme.
Permalink settings: I reset the permalinks by saving the settings again, but this didn’t resolve the issue.
Plugins: I deactivated all plugins to see if there was a conflict, but the problem persisted.
Debugging: I enabled WP_DEBUG, but there are no critical errors logged for the broken pages.
Checked browser console: There are some errors related to missing or broken JavaScript and CSS files. It seems like certain resources aren’t loading properly on the article pages.
This issue seems to be tied to my main account in DirectAdmin. The strange part is that Redis, which works fine for all other accounts on the server, is not visible or functional for my main admin account. This makes me wonder if the issues are interconnected.
Has anyone encountered a similar problem before? Could this be a server misconfiguration, or is it solely an issue with my theme? I’m open to any suggestions or troubleshooting steps you might have.
Thank you in advance for your help!
Best regards,
Stevan
Working fine here also. Maybe you´re using some kind of plugin in your browser that make a bug when sharing (but it’s strange).
Hello,
We noticed a strange behavior.
We have integrated stripe payment and have 3 plans defined with 30 days free trial.
We started with these plans a month ago and everything was working ok we saw subscriptions created in stripe correctly with the trials.
A few days ago we have created a COUPON and since then (I’m not sure if its directly connected) some of the users who buy a plan (which has a free trial) and use the COUPON code they are charged directly which shouldn’t happen because of the trial.
This is not happening for all of the users.
Can you investigate or let me know if you found similar situations or if its a known issue or anything we can do?
Thanks,
Lorand
Hi,
I have checked on more browsers, and the image is displayed -> https://i.imgur.com/R6qQVYH.jpeg -> https://i.imgur.com/ATmYsKU.jpeg. This is very strange. Can you check on other devices, like phones and tablets?
Thank you!
