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Catalin
tagDiv Staff

Hello ironsea,

Please notice that our recommendation for theme installing is through FTP because this is the surest method in this case. You can update the theme via WordPress according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ If you cannot do this, you should consult your server administrator and load the theme via FTP way.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

That may happen if both composers are active. Please check the plugins section and deactivate the tagDiv composer. If you are using Visual composer, deactivate the tagDiv composer.
At the moment it will be activated by default when the theme is installed or updated.

Thanks

Prometheus
Participant
#0

Hi,

Since new update of theme (8.5.1) i have a problem with a new posts. When I create a new post the ads of adsense ads doesn´t appears (Article top ad and article botton ad). I have to use plugin optmize wp and clean caché (Wp Super Caché plugin) and 5 minutos ago works fine. Before I have not this problem, but since new update i have this problema and i have not any new plugin.

Is something similar to someone happening? Thank you!!

Samer
Participant
#0

I am using WPBakery Page Builder to add a singe image element to my home page. This worked fine for a long time then recently broke after a recent newspaper update (not sure if it is related). The images in all my ‘single image’ elements are now showing at full size (very large) and are not resizing correctly.

In noticed that there is now something called TagDiv Composer that when used sets the default image size to “Cover” and I am suspecting that maybe this setting has been pushed to all my ‘single image’ elements?

Any help would be greatly appreciated.

MrOrsh
Participant
#0

Since the last update I have a small bit (maybe 10-15 pixels) of padding suddenly appearing at the bottom of my site. It appears on all pages and in all browsers I tested. I have been trying to target in in css to see what could be causing it, but no luck :-/

Site: enkelteknik.se

HaitiLiberte
Participant
#0

After updating to WordPress 4.9.1 using the Newspaper Theme 6.6.5, I have alignment problems with my photos… but not all of them. They look and line up fine in Edit Mode, but once the site is published, many photos and captions put flush right (with text wrap) appear to have no alignment at all. This makes the pages look extremely chaotic, like this one. After the feature photo, all photos are flush right in edit mode. On the site, however, the first two pictures align flush right, then do not for most of the following photos, with a few exceptions. I’ve checked and rechecked the codes and alignment, to no avail. This only began after the 4.9.1. update.

osabob
Participant
#0

Hello,

Editing page blocks using Visual Editor doesn’t affect the site. I’m using Firefox Quantum 57.0.3 64-bit

Steps to reproduce the issue:

1. Edit homepage
2. Change e.g. the title of a block: https://wpde.sk/po/opcl2k70rqjp.png
3. Click Save changes
4. Update the page
5. There is no effect on the live site

Using Chrome it works just fine.

Regards,
Piotr

#0

Hello,

In the past I used this css code to add a background-color to the header advertisement. Since today the color has disappeared. Any suggestions?

.td-banner-wrap-full.td-banner-bg.td-container-wrap {
background-color: #f2f2f2;
}

I also can’t seem to hide the footer advertisement on my homepage using either Custom Css (theme panel) or Live Css.
And does live css work for individual posts?

Thank you

scoophk
tagDiv Member

Same issue here – disabled and deleted Multi-purpose plugin and reinstalled it – Theme panel is still not working – cannot change the logo and if I add a link to change the uploaded logo or change the blog name (using default demo) it shows but there is no save changes or update button to keep this…. cannot remove or change the logo or colors using any of your buttons…. I AM using your child theme….. that came with 8.5 tho it says it is 7.7….. Deleted & re-installed now at 8.5.1 child theme 7.7c…. same problems nothing works…..

Help – TY!

  • This reply was modified 8 years by scoophk. Reason: updated the theme to 8.5.1
aph100
Participant
#0

Hi I have just updated to Newspaper 8.5.1 and am using Safari 11.0.2. When I edit a page in TD Composer and go to add e.g. a row, the element panel is not working properly, and I am not seeing the correct options – e.g. I cannot select the columns. I took a screen shot but cannot work out how to upload.

The problem does not appear if I use Chrome browser.

duck1970
tagDiv Member

Hello simion, I have already updated the theme to the latest version and I have deleted multi-purpose plugin. I still have the same problem, and now I have error messages

WP BOOSTER ERROR:
TD_API_BASE::MARK_USED_ON_PAGE : A COMPONENT WITH THE ID: TDM_TOP_BAR_TEMPLATE_1 IS NOT SET.
/HOME/V7/PUBLIC_HTML/WP-CONTENT/THEMES/NEWSPAPER/INCLUDES/WP_BOOSTER/TD_API.PHP

WP BOOSTER ERROR:
TD_API_BASE::GET_KEY : A COMPONENT WITH THE ID: TDM_TOP_BAR_TEMPLATE_1 KEY: FILE IS NOT SET.
/HOME/V7/PUBLIC_HTML/WP-CONTENT/THEMES/NEWSPAPER/INCLUDES/WP_BOOSTER/TD_API.PHP

WP BOOSTER ERROR:
THE PATH OF THE TEMPLATE ID: TDM_TOP_BAR_TEMPLATE_1 NOT FOUND.
/HOME/V7/PUBLIC_HTML/WP-CONTENT/THEMES/NEWSPAPER/INCLUDES/WP_BOOSTER/TD_API.PHP

lrawareness
Participant
#0

Hi if you go to my website http://www.letsraiseawareness.org you will see that under the LATEST ARTICLES SECTION the BG color is not full width! & this is since the recent update on Newspaper 8.5.

Any ideas?

I upgraded my VC etc… already.

Simion C.
tagDiv Staff

Hi,

Please update the theme to the latest version
https://forum.tagdiv.com/how-to-update-the-theme-2/
There were some issues with version 8.5 but they were fixed in 8.5.1. After updating the theme, deactivate the multi-purpose plugin and remove it, then re-install it from the latest theme package.
Let us know if there still is a problem after trying this.

Thanks

Simion C.
tagDiv Staff

Hi,

Please check the multi-purpose settings in the header settings, set the main menu on default
https://www.screencast.com/t/pXZypcQx
These styles are supposed to apply only when using a multi-purpose header style, but they seem to affect default header styles as well. We are aware of the issue and we will fix it in the next theme update, sorry for this inconvenience.
If you have a different problem please provide a link to your website so we can take a look.

Thank you!

Frafas
tagDiv Member

In the doc it says to overwrite the files https://forum.tagdiv.com/how-to-update-the-theme-2/.

I still have the problem, any ideas?

Catalin
tagDiv Staff

Hello evanino,

If the theme was installed as expected via FTP way should work as properly. It was made some changes in the theme because it was an update but these changes do not affect this regard. Try making a new clean install from scratch to another subdomain, clear all the caches, purge CDN files if you are using the Cloudflare resave your panel and check the results and also, ensure that you are using the latest version of the theme.

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

You could make a backup of the page shortcodes in case you want to save a default page state, an option to save page templates may be added in a future update
https://www.screencast.com/t/uNbh1nzhUT
Or try the WordPress revisions to revert the page to a previous state.
Maybe the plugin that you are using changes something in the page when it creates the copy, and this results in the error. We did not make any tests with such plugins unfortunately.

Thanks

Catalin
tagDiv Staff

Hello Dmitry_Lupich,

I have inspected the source code and it seems to be a problem in this case, sorry! I have added to our list of fixes and improvements and we will hope to fix it in near future updates. Until these, as a quick solution, you should comment out the following line of the code from here -> https://www.screencast.com/t/9OQ2jfU9I

Thank you for your remark.

scoophk
tagDiv Member

I was probably not clear….
My site uses the UnderConstruction plugin so that I can work behind the old HTML site.
Your Homepage-loop is in ‘Pages’
I use Duplicate Post (and have for years to create a copy of the page I wish to update so that I can go back to the original if I have to.

UnderConstruction – allows only signed in users to see the WordPress site and work on it.
How do I create a copy to edit with tagDiv Composer so that I don’t lose the original demo page?

https://www.screencast.com/t/ctLfVVDwrj

Simion C.
tagDiv Staff

Hi,

I don’t quite understand what you are doing, what are you copying. The post loop you are referring to would be the Latest articles section, this will be displayed in the bottom of the page when the required template is selected for the page
https://www.screencast.com/t/CRv3qNt270
So simply select this page template for the pages you wish, new pages or previously created. Then update the page and the post loop will appear.
The demos are created with tagDiv composer. The theme does not have any Under construction feature, that could be added by a plugin you have.
Please correct me if I misunderstand the issue.

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed it seems to happen when the mobile plugin is active, a smaller image (like thumbnail) inserted in the post content will look like this
Without mobile plugin – https://www.screencast.com/t/BYePrJ4LmHN
With mobile plugin active – https://www.screencast.com/t/cfGDIiAM
We will fix this issue for mobile as soon as possible, in the next theme update most likely. A quick fix would be to edit the mobile theme stylesheet and remove this !important tag
https://www.screencast.com/t/CVXI6038QbE
Sorry for this inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

There is an issue with the responsive version of block 16, we are aware of this problem and it will be fixed in the next theme update. In the meantime as a quick fix, please enter this code in Theme panel->Custom CSS section it should fix the issue
https://www.screencast.com/t/r7zU23th2

@media (max-width: 767px) {
.td_block_16 .td-block-row [class*="td-block-span"] {
float: left;
}}

Sorry for this inconvenience.

Thank you!

pedropapito
Participant
#0

One of the great characteristics that made me buy this theme was the fact of being directed to magazines and news portals. The last updates of the theme, especially the last one, showed that the “Newspaper Theme” is changing its essence, and now it has become a multi utility theme. Which is, in fact, displeasing me. I sincerely wish the theme was back to the essence, and that future updates come with features similar to the theme “Zox News” (I’m almost switching).

marclaude
Participant
#0

Dear all,

I’ve updated successfully my theme to 8.5.1 version, but I cannot delete the demo images inside wp-content/uploads/, like wp-content/uploads/tdm_pic_1.jpg, wp-content/uploads/tdm_pic_2.jpg, wp-content/uploads/tdm_pic_3.jpg, wp-content/uploads/tdm_pic_4.jpg, wp-content/uploads/tdm_pic_5.jpg, wp-content/uploads/tdm_pic_6.jpg, wp-content/uploads/tdm_pic_7.jpg, wp-content/uploads/tdm_pic_8.jpg, wp-content/uploads/tdm_pic_9.jpg.

Even if I delete them via WordPress media library or directly via FTP, these demo images are ALWAYS restored.

With my own images there is no issue, only with demo images inside wp-content/uploads/.

Can you please help me to fix this annoying issue?

Thank you

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