Hi,
First, what you should make sure taht taht all theme plugins that you have installed and activated on Newspaper 9 will also be updated and used on Newsapper 12 and because this will be a big update for you, in Newsapper 12 under Newsapper > plugins, you’ll see an extra plugin that was not there before, this is tagDiv Standard Pack plugin, in your case, you’ll need to install and activate that plugin to bring the old templates for your website.
I hope this will help you!
Please disregard this. It was the hosting suspended the connection after update.
Hi there,
After the latest update, my domain got disconnected from the theme and I received the message to reset the key. When I reset the key, I received the message the Envato API is down. Please advise. I also emailed the support.
I need to update to the latest version of the theme, but I did it a few days ago and it messed up a large part of my website, so I had to revert to the previous version. What can I do to avoid these problems?
Thanks.
I am upgrading my theme from v9 to v12
My regular website is fomo-vox.com ( running with theme newspaper 9)
I am testing the theme newspaper 12 on a temporary url https://fomo-test.ovh/ that I will close when everything will be ok
My regular site fomo-vox ( on newspaper 9) uses td composer for the front page fomo-vox.com
When I update from newspaper 9 to newspaper 12 I lost the layout of the articles on home page
What should I do?
Hi,
First, make sure that tagDiv Composer and tagDiv Cloud Library are removed. After that, go to Newspaper > plugins and try to install teh plugins from there.
If the problem persists, disable all plugins and try again after that to install the theme plugins; sometimes there are extra plugins interfering – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
I was not able to update newspaper theme,i manually did it. Now, I am getting Ajax error for everything and unable to access any of the tagDiv plugin. Now, website is not working.
Thanks for adding the option, but it would be better if you added auto pagination. Please add the auto load option in the next update.
Hello, update:
after a lot of search and AI tools assistance we used the following funcntions that loads 2 css files that were not loading before (checkout.css,checkout-rtl.css).
We noticed that there are still some minor css issues but at least page is functional.
So please allow me to ask once more. What are the files that should load in checkout/cart with blocks and if you know what can be the issue that they dont load in our case. We dont consider the issue fixed until the cause is located and extra code is removed.
Kind regards,
Alexandros S.
Please do notify a.sklepas@webpoint.gr
thank you.
/**
* Load ONLY WooCommerce Blocks Checkout CSS on Cart / Checkout / Order Received.
* Files:
* – /wp-content/plugins/woocommerce/assets/client/blocks/checkout.css
* – /wp-content/plugins/woocommerce/assets/client/blocks/checkout-rtl.css
*/
add_action(‘wp_enqueue_scripts’, function () {
if ( is_admin() ) {
return;
}
$is_order_received = function_exists(‘is_order_received_page’)
? is_order_received_page()
: ( function_exists(‘is_wc_endpoint_url’) && is_wc_endpoint_url(‘order-received’) );
if ( ! ( is_cart() || is_checkout() || $is_order_received ) ) {
return;
}
$dir = WP_PLUGIN_DIR . ‘/woocommerce/assets/client/blocks/’;
$url = plugins_url(‘woocommerce/assets/client/blocks/’);
// LTR checkout CSS
$ltr = $dir . ‘checkout.css’;
if ( file_exists( $ltr ) ) {
wp_enqueue_style(
‘kynigesia-wc-blocks-checkout’,
$url . ‘checkout.css’,
array(),
filemtime( $ltr )
);
}
// RTL checkout CSS (only if site language is RTL)
$rtl = $dir . ‘checkout-rtl.css’;
if ( is_rtl() && file_exists( $rtl ) ) {
wp_enqueue_style(
‘kynigesia-wc-blocks-checkout-rtl’,
$url . ‘checkout-rtl.css’,
array( ‘kynigesia-wc-blocks-checkout’ ),
filemtime( $rtl )
);
}
}, 100);
Thank you for the help but all plugins are updated and activated.
I also tried deleting the plugins manually and installing them directly from the download folder. I tried reverting the theme back to the old version and issue persists.
This only happens when I’m logged in. It goes away when using the site as a guest.
Hello,
this statement is wrong ->It appears that this situation appears only when the cart is empty and you have something in it the layout is better – https://prnt.sc/4KLP06kqVlos
about:
o what the problem could be is something related to the cache settings, please clear all cache, object cache, purge CDN, and also check when you are logged in if the situation is the same. -> already did that and disabled caching plugin, cdn confirmed disabled (it was already)
In case the situation persists, and this is a WooCommerce bug, I will recommend getting the previous plugin version from here – https://wordpress.org/plugins/woocommerce/advanced/ https://prnt.sc/hRD8Lt4wzp-l and update the plugin only after this is fixed by WooCommerce developers. -> i did enable and tested up to woocommerce.10.4.3.zip and your theme downgraded to 12.7.2.
neither of these actions solved the issue. i noticed that during the update/downgrade when tagdiv is disabled checkout shows ok as woocomerce default as a block.
i also tried to revert to old shortcode (in this way i saw the page looking good) but our payment provider only supports blocks so i changed back to blocks…
Please for your assistance.
I can send credentials for checking…
Hi,
It appears that this situation appears only when the cart is empty and you have something in it the layout is better – https://prnt.sc/4KLP06kqVlos
So what the problem could be is something related to the cache settings, please clear all cache, object cache, purge CDN, and also check when you are logged in if the situation is the same. In case the situation persists, and this is a WooCommerce bug, I will recommend getting the previous plugin version from here – https://wordpress.org/plugins/woocommerce/advanced/ https://prnt.sc/hRD8Lt4wzp-l and update the plugin only after this is fixed by WooCommerce developers.
Thank you!
Hi,
Could you please check if all the previous theme plugins that have been used before the theme update are now also installed and activated? Check for tagDiv Composer, tagDiv Cloud Library and tagDiv Opt-in builder. Those theme plugins can be installed from Newsapepr > plugins – https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Instead of seeing my menus, I see a shortcode text. This happened after updating the theme.
I’ve already updated the theme plugins, switched to another header and it still doesn’t work.
No cache plugin currently being used. Attaching an image of the issue.
Hi,
I’ve been experiencing an issue for several months where Divi Builder will not load properly on my site.
I am using the Newspaper theme and its associated plugins.
Whenever I click to edit a page with Divi Builder, it simply loads a blank screen. The standard WordPress editor works normally, but Divi Builder does not initialise at all.
This happens on all pages, including newly created ones.
Because of this, I stopped using Divi Builder for some time, but I would now like to resolve the issue properly.
What I have already tried:
Updated WordPress and Newspaper theme to the latest versions
Cleared all cache
Disabled CDN
Disabled caching and optimisation features
Flushed permalinks
The issue still persists.
Could you please advise whether this is a known compatibility issue between Divi Builder and the Newspaper theme, and what steps I should take to properly diagnose and fix it?
Thank you.
Update: If I disable the tagDiv Composer, everything works again. Except that my website looks completely messed up. But when the tagDiv Composer is enabled, the website loads slowly, and pages with embedded videos don’t load at all.
Hello, sorry for my poor English. I wrote this using Google Translate: Here’s the problem: Since the latest update, some plugins on the Newspaper version are causing issues. The main problem is the plugin that lets me embed videos in an article. The page either doesn’t load at all or takes too long, and eventually I get a “504 Gateway Timeout” error. The website also takes a very long time to load.
I’m currently stuck and I’d really rather not abandon the theme. Here’s a link to the article:
Text only: https://derchotv.de/2026/02/26/urteil-afd-vorerst-nicht-gesichert-rechtsextrem/
And here’s the video: https://derchotv.de/2026/02/26/ein-letztes-mal-durch-finnland-ets-2-gameslive-24-02-26/
I have no idea how to change this, because it’s just a pain not being able to embed any of my videos on my website. Thanks for any help you can offer.
The classic editor displays sidebar
the updated version: 12.7.5
Hi,
Check if you have any object cache or cache on the backend. If you have it, please clear it, and after that, check again.
Also, make sure that you have a full backup before making the theme update – https://forum.tagdiv.com/how-to-update-the-theme-2/
Hi cyberlab,
If you have the last theme version Newsapper 12.7.5 that sidebar should no longer be displayed ( the theme can be update dusing this guide https://forum.tagdiv.com/how-to-update-the-theme-2/)
I want to update a site, but I can’t. When I click “Check for updates”, nothing appears. It works on my other sites, except this one.
See the screenshot : https://ibb.co/BHry2XV8
Thanks
Hi guys,
I’ve just updated Newspaper to v12.7.5, and I’m hitting a wall with the tagDiv Opt-In Builder. The update fails consistently through the Theme Panel.
I’ve already gone through the “manual update” ritual as described in your documentation (https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/), but no luck. While the plugin installs, it refuses to activate. WordPress throws a Fatal Error every time I try to toggle it on.
What I’ve tried so far:
Manual update via FTP/Plugin upload.
Complete removal of the plugin folder via FTP followed by a clean install.
Downgrading the theme to the previous version (the issue persists).
I’m currently stuck with a broken opt-in system. Could you please look into this or provide a fix for this specific version conflict?
Thanks.
Thank you very much! 😀
Although we had not originally planned to release the update so soon, we identified and resolved several vulnerabilities and therefore decided to deploy the update earlier than scheduled.
Hi,
Thank you very much for taking the time to test this again after updating to 12.7.5 and for sharing a detailed explanation of what you’re seeing.
I’ve forwarded your information to our developers so they can review the focus/aria-hidden behaviour with the updated wrapper targeting.
Thanks again for your thorough feedback