Search Results for 'update'

Hi,

You can either use tagDiv composer or Visual composer. When both of these are active in some cases there could be some issues. If you deactivate the tagDiv editor everything should be like before the update for your website, when only the Visual composer was available.

Thanks

Hello christixnnl,

Try to re-update the theme via FTP just like @laptinek and check the results.

Thanks for the message!

Hi,

Please go to your plugins section and deactivate the tagDiv composer. This is activated by default when the theme is updated. There seem to be issues in some cases when Visual composer and tagDiv composer are both active, so try deactivating it and see if the page is displayed properly.

Thanks

Hi,

Your website could be infected with malware, if that is what Google says. A suggestion would be to deactivate all plugins except the ones provided with the theme, clear any caching installed and then check in the website source if the script is still loaded. You can try the advice from here as well
– http://www.wpbeginner.com/plugins/how-to-scan-your-wordpress-site-for-potentially-malicious-code/
More useful information here
– https://forum.tagdiv.com/topic/malware-infection-redirects/
You can try a theme reinstall using the latest version, and also update the provided plugins. WordPress should be updated to date as well.

Thanks

Hi,

Please go into the plugins section, and deactivate the tagDiv composer plugin. This editor is activated by default the moment you update the theme.
It may have some influence on pages created in Visual composer simply by being active. Try this suggestion and then check if the images display properly. Maybe clear your cache after deactivating the plugin.
Here you can find more about the new tagDiv front-end composer, and useful information
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Visual composer is still part of the package, and can still be used. But it is worth mentioning that in future updates, more options and features will be added exclusively for the tagDiv composer.

Thanks

Hello Lilian,

Notice that using the Child Theme is optional and it is useful when you want to make some customizations which you will not lose to a possible update. You can use the Google Tag Managers according to their tutorial, here -> https://www.optimizesmart.com/beginners-guide-google-tag-manager-v2/ If you want that your top bar menu to be displayed on your mobile version, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Hope this helps!

Thanks for the message!

Hi,

If it worked in the previous version it should work in the latest one as well. There is no need to activate Visual composer, it is provided pre-activated in the theme package.
In the previous update the new tagDiv composer was introduced
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
More options and features will be made available only for this front-end editor
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
If you do not want to use the tagDiv composer for your pages, try deactivating it form the plugins section. It is activated by default when you update the theme.
If the issue is still present, also deactivate all your other plugins except Visual composer and clear any installed cache. Then test again.

Thanks

Hi,

That is basically what needs to be done to install the theme by FTP. Manually place the theme folder as specified in the guide, in the themes directory. You could make a back-up before, just to be safe. This step is recommended before updating
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Please let us know if you still have problems activating the theme after the reinstall.

Thanks

Hi,

1. The latest theme update featured the introductions of the new front-end page editor, the tagDiv composer. This editor is activated by default at the moment you update the theme. If you are using Visual composer, please go to your plugins section and deactivate the tagDiv composer. Then check the functionality of the image box again.
More information about the new editor here
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

2. If the plugin is not displayed in the plugins section, the it is added differently. Maybe you inserted code or shortcode in the theme files, or the theme panel custom code sections.

3. If you want to display an image in the ads section you can do it like this
– https://www.screencast.com/t/NNzw0ldFz
If you have tried this and the image is not displayed, it could be a caching problem. Try clearing any caching installed then check again.

4. Please check the theme system status and make modifications to the mentioned parameters in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This could be the reason for slow loading and other issues, like settings not saving properly.
The theme is tested and works properly with the Visual composer editor provided in the theme package. This does not require any activation, I could not help you with the activation of a purchased Visual composer issue.

Thanks

Hello aleksandarcasual,

If you are using the Mobile theme and this will not work as properly, notice that issue happens due to WP Super Cache.
Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there. Otherwise, if you do not want to make these changes you should simply disable the mobile theme until the WP Super Cache plugin will be updated.
For more information about our mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Sorry but the new full grids to not yet have typography settings in the theme panel. It is on our to do list and we will add them in future theme updates.
Until then you can use this css to change the font size:

Big thumbs:
.td_block_big_grid_fl_7 .td_module_mx23 .entry-title{
font-size:24px;
}

Small thumbs:
.td_block_big_grid_fl_7 .td_module_mx24 .entry-title{
font-size:16px;
}

Thanks.

Hi,

Please try to deactivate the tagDiv composer from the plugins section. The new front-end composer is activated by default on the moment you update the theme to the latest version. More about this page editor and also useful information in these guides
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks