- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Hello Fudoki,
Unfortunately, I do not exactly understand what you want to achieve, sorry! Please notice that the theme’s code is changing for each update. Please provide more details about what you mean, provide some useful screenshots so I can understand it better and maybe I can help you in this regard.
Thanks.
Hi
I’ve checked your site and all ads works fine on my side, also there are no errors in browser’s console. If you still have this issue try to clear all caches then test the site again. Also the theme is not tested with WP ADV Pro plugin and I can’t say for sure what could cause a possible conflict. It may be caused by latest update of WordPress, but this is just an assumption.
Thanks!
HI
I’ve checked your site and noticed that you’re using an older version of Newspaper theme. http://screencast.com/t/5mtyHoL3b Try to update the theme at V 7.3 which is available on themeforest and also update Visual Composer at V 4.12 and Social Counter at V 4.1. Social Counter must be configured according with our documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ These versions are included in theme’s path. After the update process it’s over clear all caches then test the site again.
Thanks!
Hello SanjaKokica,
After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Thanks for your understanding!
i have update wordpress and then homepage and visual composer have a problem i cant use visual to change my homepage and my homepage sidebar is dissapered
Hello guy,
I want to change most comment from is default count by wordpress comment to facebook comment count, right now I have already changed td-module-comments to show comment count from facebook comment then sort of most comment in widget it not working anymore.
So how I can change sort from wordpress comment ?
I have tried to overdrive count by fb_comments_count it not working
function fb_comments_count( $count )
{
// Override the comment count
if( function_exists( ‘fb_comments_count’ ) )
$count = fb_comments_count();// We must then return the value:
return $count;
}
add_filter( ‘get_comments_number’, ‘fb_comments_count’);
and this is not working too
function fb_comment_count() {
global $post;
$url = get_permalink($post->ID);$query = “SELECT comment_count FROM link_stat WHERE url = ‘{$url}'”;
$responseText = file_get_contents(‘https://graph.facebook.com/fql?q=’.$query);
$responseJson = json_decode($responseText);$commenteCount = $responseJson->data->comment_count;
update_post_meta($post->ID, ‘facebook_comments_count, $commenteCount’);
// …
}
Best Regards,
ZoLKoRn
Usually a caching problem. Clear your caching/CDN setup.
You can also try’
a) resave permalinks
b) resave your home page template in > pages > page name (just resave it)
c) use wp-optimize to clear transients fully
That seems to work for me when something ‘sticks’ after a WordPress update.
I usually ‘resave’ my ‘home page’ to refresh the dbase. Might work for you.
Remember you need to update the TD plugins same time updating theme 🙂
When I use my current version, 7.1, want to update to a new version, my content disappears. (New version 7.3)
I just have my menu bar at the top. All the rest disappears.
I have already done an update via FTP and also via the Envato market plugin.
What’s wrong?
Fortunately, I kept getting my site back to a previous version. But I’d still like the updates installed.


Thanks in advance
Best regards
Nick
Hi,
These days after upgrading theme on newer version we get problem with banner linking.
Wordpress also updated.
Web address http://www.tech-lifestyle.com
Situation:
For Leaderboard banner we use code from WP ADV Pro plugin implemented in header.php
All banner is working earlier, but now we have a problem only with Leaderboard banner which use link of background adv.
Problem:
Implemented Leaderboard banner in site body below Header (Samsung TV) on click link on Background link VIP Huawei, not on right link of Samsung.
I try to:
Turn of Background and then Leaderboard banner isn’t clickable.
2. Change Leaderboard banner, link, but nothing, situation is the same.
3. To use NewsMag Background Click Ad module in Theme panel, but nothing…
Thanks for help
a) looks like you might have custom styles applied to your admin area; I’ve never had “lime green” elements in my WP install in 11 years.
b) remember you need to also update the plugins included with the theme
c) make sure you check the system status page to ensure you have enough system resources allocated
d) obvious things: 1) clear your cache on website if any; 2) clear web browser cache; 3) temp disable known problems with some things like auto-optimization scripts if they impact the admin area, impact ajax or normal WordPress setup (e.g., some “admin area modification” plugins can break stuff because they have not been updated for WP 4.6 and change of things like default fonts, jquery, tinymce version, etc.)
Good luck!
(( I don’t work here. ))
@harlnandan
often best place to start in finding options to extend what WordPress does is the official WordPress plugin repository (or “repo”) found here; in this example for Facebook login plugins:
https://wordpress.org/plugins/search.php?q=facebook+login
In choosing a plugin to “try,” you can often look at
a) number of installs
b) rating
c) how recently updated (if more than 2 years, probably not good choice)
d) by reading the support forum for each plugin to see any known issues that might impact your specific site
Hope that helped 🙂
(I don’t work here.)
Hello,
We investigated this issue a bit as we have received reports of it since version 4.6 of wordpress. It seems there is a compatibility issue regarding wp super cache and the new version of wordpress. The same thing happens on a default theme and the jetpack mobile theme for example so it;s not theme related nor a problem with the mobile theme. We will have to wait until wp super cache releases an update to fix any incompatibility issues.
Thank you!
Hello nairolf2013,
Please keep in mind that until now we do not have any bad reports in this regard. We will make some investigation and we will check the theme in this case and if we will found some irregularities in this regard we will consider to fix them in next updates.
Thanks for your understanding!
Hello rishab55555,
Please try to update the theme to the latest version of it (Newspaper 7.3) and then try to implement again the method which I gave you above. In generally, the code remained the same and should work as properly. Please notice that I only give you a hint in this case and then you will have to do it yourself.
Thanks for your understanding!
Hi, since last update, on mobile is shown desktop version of theme, not mobile. We tried to switch off plugin, than switch it on again, but nothing changde. Also, we did not install any new plugins since it worked properly. Some sugestions?
Our site
Hello,
On my website “it.fakelot.com”, tagDiv Social Counter plugin not work. I updated the theme to last version. Can you help me to solve this issue, please?
Thanks in advance.
Hi Bogdan,
None of your advice agrees with me.
I’m not use CDN and for updates i’m pretty careful (I use WordPress since 2007).
I want to tell you that when I have done the downgrade to 7.2 the traffic returned instantly to normal.
I do not know how many users measure and verify (advanced) their traffic, but I will definitely mean that the version 7.3 is not altogether OK.
Salut RaulCalin,
Foarte important este de retinut faptul ca daca vei face modificari pe viitor in cod in anumite fisiere si daca in urmatoarele update-uri, acele fisiere au fost modificate, tu vei pierde pe acestea, evident. Pentru a nu le pierde, poti folosi Child Theme pentru fisierele care suporta acest lucru. Pentru mai multe informatii despre acest lucru, pot gasi in documentatia noastra aici -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Te rog sa reti caci Footer template style 4 are un desgin propriu si el nu poate fi modificat din Theme Panel, imi pare rau. Daca vrei sa ai un Footer cu un desgin propriu, va tebui sa folosesti Footer Template Style 5 pentru ca el poate fi customizat dupa cum iti place. Daca vrei sa modifici template-ul de footer 4, tu va trebui sa faci o serie de modificari in td_footer_template_4.php si in td_footer_extra.php, sa adaugi unele optiuni care doresti sa iti apara pe frontend. De asemenea, ca recomandate, se poate folosi metoda do_shortcode pentru a introduce bloc-uri si widget-uri. Dupa cum observi, nu este o sarcina prea usoara iar daca nu esti constient de pasii pe care trebuie sa ii urmezi, te rog sa iti angajezi un freelancer/developer care sa te ajute cu aceasta implementare.
Multumesc pentru intelegere!
Hello,
The issue you are facing is dues to a faulty archive that was uploaded to envato .We uploaded the correct one afterwards but this one still got through to a few users. Please download the theme again and replace the theme files with the correct ones. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ but do not use the automatic update method as in this particular case it will not work.
Sorry for the inconvenience.
Thank you!
Hi,
We did not provide any answer to this topic as we do other topics where the proper solution is provided. There was no point in simply confirming Chris’ solution. The same answer would have been provided by us as well 🙂
If on EVERY update your theme breaks, then it means you are not doing it properly. Please use the ftp method as it’s the safest way of doing it. if you have customization done or a child theme please remove them and only test the main theme with the default theme code. I have checked your site and it seems you have the latest version and it seems to run properly so I;m nost sure what it is I should help with. Please let us know if you have further trouble and we will investigate it.
Also if you use a cdn or an untested caching plugin, that can also be the cause of the theme breaking after an update. Please make sure you use this guide to set up the cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and reset cdn after each update.
Thank you!
Hello,
This can only be done in newspaper 7.3 so if you do not have this version yet, please update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also newspaper 7.3 requires visual composer version 4.12 so please also update your plugin after you update the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then you will find the setting here: http://screencast.com/t/qWYY8aXh
Thank you!
Hello,
After you update your theme, please make sure you clear all caches and reset cdn files if you use it. Sometimes the cache loads the old files until it gets cleared and cause unexpected issues. Also newspaper 7.3 requires the new version of visual composer (4.12) so please also update your plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
HI
We know about this issue and will be fixed in next theme’s update. Meanwhile try to edit style.css file and add this code here: http://screencast.com/t/FxeKwNH15ICY
.sf-menu ul {
visibility: hidden;
}
.td-js-loaded .sf-menu ul {
visibility: visible;
}
Thanks!
Okay — Looks like the Visual Composer and Theme have been updated now — so that is great news. Now the problem is the Comment Counter, and Post Date is showing up on home page when I have those buttons set to have them hidden. I also updated social counter and all counts updated correctly but Facebook, I added the API info and it still reads 0. Any ideas why I am see these issues with the new update.Thanks in advance for your help…