Search Results for 'update'

Hi,
Please make sure you update your theme to the latest version(7.1.1): https://forum.tagdiv.com/how-to-update-the-theme-2/ and try the demos again. Let us know how it goes.
Thanks.

Hello mos_dja,

Please keep in mind that the WordPress automatically serialize all the values and we use the WordPress functions to save and read these values as you can see in the following screenshots -> http://screencast.com/t/gnnAoJxZvC6Q -> http://screencast.com/t/WW1X9cOq6su -> http://screencast.com/t/3t9gwB1Q -> http://screencast.com/t/FbpwgteI and the storing parameters is done through WPAlchemy. You will have to use the update_post_meta and for more references in this regard, please consult the Codex documentation here -> https://codex.wordpress.org/Function_Reference/update_post_meta Please notice that is not a simple task this request and if you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hi,
Not all updates were made on your end. You need to update the social counter as well. Please check this topic:
https://forum.tagdiv.com/topic/tip-how-to-fix-social-media-counter/
Thank you!

Hi,
At the moment these options cannot be edited from the theme panel. you can use the theme pane for custom css though so you do not have to change the style.css file directly. Use the custom code tab of the panel. I will add this request on our update list and hopefully in a future version we can provide these options.
if you need assistance with changing these colors we can provide the proper css codes for it.
Thank you!

Hello FCEmarketing,

Please notice that latest version of the theme is 7.1.1 and the right Version of Visual Composer which you will have to use for our theme is 4.11.2 and Social Counter 4.1. For more information about theme/plugin updating, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thanks for the message!

Hi,
This will work from the child theme so you do not have to edit the original file. What I was mentioning above is that a child theme is not update proof. You still have to replace the file in the child theme if the main theme update will require replacing of the td_module_single.php file. (there is a list of modified files attached to the change log on themeforest for every update so you can inspect what files were changed. If td_module_single.php is on that list, then you need to replace it in the child theme as well and re-apply the modification)
I hope this helps.
Thanks.

Hi,
Please read this guide for information on visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The plugin cannot be activated so you can ignore the message.
As for the social counter, please make sure you use the latest version of the plugin (4.1) This version is included in the latest theme version 7.1.1 and then simply disable and delete your current social counter and install it again from the new theme package you download from envato.
After you are up and running with version 4.1, use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
After everything is set up, please clear all caches as the counter is affected by cache.
Thank you!

I will add this as a suggestion for future updates and we hope in a future version the captions inside smartlists will accept html. I will pass this information on to the development team.
Thank you for your suggestion.

Hi,
I assume you got the css from our documentation. In newspaper 7 we changed the css a bit and the logo received a h1 tag for seo purposes so the css will not apply properly anymore. You will have toi use this code instead:
.td-header-sp-logo img {
width:130px!important;
}
We will update the documentation for this change.
Thank you!

Hello will_smith02,

Please try to update the theme to the latest version of it ->> Newspaper 7.1.1 because this issue was fixed in Newspaper 7.0 version as you can see here -> http://screencast.com/t/CjivouJJrN

Thanks for your understanding!

Hi,
Please update your theme to the latest version as the edit button does not appear on our end if you are a subscriber. Please also make sure you use the default wordpress registration, not other registration plugins that change the user roles and capabilities.
If you still have trouble with this after you update, please send us an email at contact@tagdiv.com and provide wp-admin so we can login ad see why this is happening. Also paste a link to this topic so we can identify you.
Thank you!

Hi,
You need to update your theme to 7.1.1. as it comes in the theme package. Then remove your current plugin and install the one from the archive you download from envato
Thank you!

Hello dirk,

Please ensure that you are using the latest version of the theme which is Newspaper 7.1.1 and also, makes sure if you have fully updated your required plugins to the latest version of them -> Visual Composer 4.11.2 and Social Counter 4.1 (these processes have to be made via FTP because this is the surest method in this regard) Try to clear all your caches and test it again.
So, if your problem is still there after these changes, please try to make a new clean install from scratch, with the latest version of the theme and try to test the theme with the default settings, without any untested plugins but only with Visual Composer.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,
Updating from newspaper 6 to 7 should go smoothly and no settings will be lost as they are kept in the database. It is recommended however to do a back-up before updating. Please use this guide to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also make sure you update the social counter plugin as well. Your current social counter will not work with newspaper 7.
Thank you!