- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
I have installed the latest version of wordpress in the server, uploaded the folder Newspaper to wp-content/themes/ folder and activated the theme, got the Visual Composer plugin installed successfully, but I receive the following warning message:
Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.)
The above message is received as the first line on navigating to any page (themes, plugins etc.) pointing to different lines in the wp-includes\update.php
The site under development is not going to be https enabled immediately. In such a case, can I safely ignore the warning message mentioned above and proceed with further development of the website as long as the theme will work without a problem?
Hello Sayeed,
Unfortunately, we cannot say for sure when the next update will be released because our developers decide this thing. We have a long list of fixes and improvements and usually we try to make updates to solve these problems and you will be informed by the Themeforest.
Thank you for the message!
Hello,
Unfortunately we have no other solution except adding the alt tag in the main theme files as the wp-booster folder cannot be edited from the child theme. You need to add the alt tag like so: http://screencast.com/t/OTtZ1nE4pj6p and keep track of this modification for future updates. You can use the update patch included in every release and only replace the modified files between versions.
Thank you!
Hello drae,
I have checked your website and saw your problem with Custom Menu Page. Also, I notice that you have used child theme…please try to switch to the main theme, ensure that you have updated the Visual Composer, disable all the active plugins, leave just Visual Composer to active, clear all cache, purge CDN file is you used and install only the plugins that come bundled with our theme and rule out the conflicting plugins and check it again and see how it works. I suspect this problem as could be caused by your child theme…probably is not updated to the latest version and might cause some errors when the code is overwritten.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also deactivate all plugins except Visual Composer, clear all caches and test again.
If you’re using a child-theme deactivate it then check if the problem is still there.
Regarding the code from child theme there is an important aspects that must be considered:
– if in previous theme’s version a specific code added in child theme worked fine that doesn’t mean that will work with a new theme version. When theme update many of its files are changed and it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
If you still can’t manage to solve this issue please send us an email at contact@tagdiv.com with your login credentials so we can take a closer look at this issue.
Thanks!
Hi
You can look for a plugin with a similar functionality but I can’t make any recommendation in this regard as we didn’t tested any social share plugin.
Also you can modify the file corresponding with the post template used and add the code for the new share buttons where you want them to be displayed: http://screencast.com/t/EvhHBARv9 The loop/single filse can be edited via child theme if you want to keep the changes after theme update.
Please consider that this customizations requires advanced coding skills and tests. If you can’t do this by yourself my advice is to look for someone which can help you with this or hire a freelancer to do it for you as we can’t offer any type of custom work at the moment.
Thanks
Thanks for the reply!
Just want to know when can we expect a major update for the theme?
Thanks!
Hi!
After update theme version 2.2 site is crash.
Url: http://ultimatefighting.ru/
It starts in all versions since 2.2
Theme panel also does not work
Tell me, how can I solve this problem with the new version of the theme?
We are required to have alt text for all images. I’ve been able to add it through the child theme for all templates except for the featured image in post template 8 which is full screen. This image is rendered through td_background.php and td_background_render.php, however, these files don’t seem to be able to be added to the child theme.
Unfortunately, I do not want to edit the core files within the Newspaper folder as we plan to update with each release.
Do you have any suggestions for a workaround that can be applied to the child theme for this template so that the background image has its proper alt text?
Previous AND latest update of Yoast (released today) is whiting out my site– anybody else having this problem or know a solution? Have to delete via FTP every time.
Hello, I managed to solve the problem, had to put this line in:
In WP administration, there is on left side menu choice Appearance> Editor. Open it and on the right side menu “Templates” click on Header (header.php. It will open header.php file in editor …
Now you just need to put this line:
<meta http-equiv=”X-UA-Compatible” content=”IE=EmulateIE8″>
behind a <head> tag on the top of the file, click on the button “Update file”
it worked!!!
thanks, best regards.
Hi Chris,
Thanks for that, I always enjoy your informative answers
I’ve got 4 sites that run this theme, I’ve checked 3 of them and they are the same, ones down at the moment with ssl issues but I digress. I’ve got perhaps another 10 sites and none of them display this behaviour, only the 3 I have on this theme….
All my other sites just have their normal URL with a trailing slash in the Snippet editor so it must be something to do with how I have the thing configured?
I’m at a loss….
Many thanks
D
PS, an update of Yoast came out about 30 seconds ago, upgraded that and voila!!!!!! Back to normal 🙂 \o/ \o/ \o/
Hi
Try to deactivate all plugins except Visual Composer clear all caches and test again. Also make sure sure you updated the plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let us know how it goes and if you still can’t manage to solve this issue please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!
Just for the record: I would like to do the same thing like cjm1982. Maybe for the next update 🙂
Just a quick update. The error can be created by requesting any of the theme files i.e category.php, index.php, attachment.php, comments.php etc
Every single file within the theme when requested it shows fatal error message in different line, like the ones below:
Fatal error: Call to undefined function get_header() in
Fatal error: Class ‘td_util’ not found in
I hope you can help as soon as you can.
Thanks
As an update on this issue, you only need to enter the script from the code snippet, not the whole code. Just the part between <script>and</script>
Thank you!
Hello emanuelsrivero,
1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Hope this helps!
Thank you for the message!
Hi
Did you add the code in analytics field from theme panel: http://screencast.com/t/lMBMydXl2 or have you edited any of the theme files? If you’re using an analytics tracking code make sure that it’s added properly and also check if you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello whpro,
Unfortunately, we cannot recommend this process because is WordPress related. You can try this and see how it works for you but please notice that we only can make recommendations regarding the theme we promote but not for WordPress. If you want to find more answers to your question regarding with WordPress, I suggest you opening a ticket support to WordPress because they will able to provide you a more accurate recommendation about this. If you want to find more details about how to update our theme, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you for your understanding!
Hi Catalin,
I’m using the plugin that comes bundled with the theme, and I’m still having the issue– help!
They say it’s something to do with the CSS built into the theme:
https://wpbakery.atlassian.net/wiki/display/VC/Change+CSS+Class+Names+in+Output
We checked it further and the issue is because theme author has modified our default column classes using: https://wpbakery.atlassian.net/wiki/display/VC/Change+CSS+Class+Names+in+Output
Due to this it breaks upon the update. You can get in touch with him and get rid of the above code to get it back. Kindly check.
Ever since I updated to the latest version of WP, widgets have been disappearing. Newspaper default, footers, post, home… they’re all gone. The theme is up to date (version 6.6.5). This problem exist with smart sidebar turned on and off. I’ve tried disabling plugins, no difference. Please advise.
Hello to all,
1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Hope this helps!
Thank you for the message!
Hello Sayeed,
1) I have checked your website URL and I have inspected closer your duplicate image and notice that you have used ‘?’ in ALT tag. Unfortunately, this is a known issue with our theme at the moment. So, if you are using “strange” characters (!@#$%^&*/”- etc) in ALT tag, the image will be twice. I have added this issue to our list of fixes and in next major updates will solve this problem. Until we will fix this issue, please try to remove these kinds of symbols in ATL tag for better results. – http://screencast.com/t/MQsOLpefP – http://screencast.com/t/SQELSFz6
2)Also, we know about this issue about nonvisible caption in the smart list and we try to fix it in next major update.
3)Please notes that it is the behaviour of this feature. If you want to display the custom size of the image that you have change from the panel, you should try to use the latest smart list (smart list 8) because in this one was implemented as the image to be as you wish. If you want to have the same functionality in another smart list, you have to check the code from core file for smart list 8 -> http://screencast.com/t/JJL0XwNb and try to implement for your desired smart list. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry!
Hope this helps!
Thank you for the message!
Hello,
Unfortunately the theme has no such option. Finding and using a plugin would be your best option as the theme doesn’t have any ad spot that can place an add like that.
We will consider adding this possibility in future updates if we decide to improve theme’s ad system.
Thanks for your message!
Hello,
Please update the file in your child theme. if you use an old version of the js file in your child theme, then problems like this can occur. Also try it without plugins (except visual composer) to rule out a plugin conflict.
Thank you!
