Hello , i make some changes when logged in to Word press. it saves the changes but when I logout and view the website on the pc the updates are not visible. Is this a bug or something and what can i do to change it .
Hello I having some issues when configuring the footer. When i feel in the footer info , to be more precise my email address . It updates on certain pages and doesn’t update on other pages . This also happens when i view the website on mobile .
i have an issue i have updated the theme and its not working (theme option is not working)
please look into this on urgent basis thank you in advance
When is the new update scheduled to be released?
Hello,
I just verify your website and you have an older version of the theme and the last version of WordPress.
The compatibility with WP v5.6 was provided only with Newspaper v10.3.9
You need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/)
Hope this helps you!
Thank you!
Hi, this problem should be solved in the coming theme update.
Thank you!
Hi kevinsikora, this problem is know by our developers and as I know there were made some changes that should fix the problem when the update will be lanced!
Thank you for your understanding!
Hello,
Unfortunately, there is a problem with the URL on the infinite load, you can use it, but the URL will not change. This issue has been resolved and will work in the next update, which will be as soon as possible.
Thank you for your understanding!
my site name is tech2stop.com
there are a couple of issues.
1. When I enable the mobile theme, for both amp and mobile, the homepage, still doesn’t change on mobile.
2. when I go to edit my homepage through the WordPress editor, the editor, is really slow, and slugginsh.
3. Even if I manage to enable the mobile theme option in the edit panel of the home page, post update, the changes don’t take place.
Hello!
It’s possible to disable them through code, but I don’t recommend to do this because they contain a lot of icons which is a need in our theme, so you won’t broke the design.
Our developers are working now to reduce the size of these files, then next updates will improve more the page speed.
Thank you!
@anamaria When will the next update? March?
Hi,
is it possible to disable loading of these font files and setup theme to use only system default fonts? They take considerable time in loading, and I am trying to prepare website for upcoming google Core Web Vitals speed update.
Thanks
Hello,
I am using this theme.
Please see below issue i am facing:
1)Menu Icons: menu icons some times they are displaying on some page.
https://profectusmagazine.com/ – Not displaying icons on menu
https://profectusmagazine.com/about-us/ – You can see the icons on menu
2)Blog pages Lines are coming:
If i am on single post and i will scroll down i am keep seeing line once i scroll back to top.See below link
https://profectusmagazine.com/mcdonalds-nutrition-guide-know-what-you-eat/
3) Post category page showing same posts on each category:
I am keep seeing same post on each post category pages How can i make it different even if i change some setting then it will be applying on all post’s category.
https://profectusmagazine.com/category/economy-news/
https://profectusmagazine.com/category/cypto-update/
Please solve this issue ASAP.
My website url is : https://profectusmagazine.com/
Thanks,
Ronak
Hello,
Unfortunately, the only solution is to choose another block or to make a mobile page and adjust it with tagDiv Composer, please check this article on how to create the mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this helps you!
Thank you!
Nevermind, it wasn’t updated because I was building it from scratch instead of downloading a prebuilt website. I downloaded one of them and now everything works as it should.
Thanks!
I have version 10.3.9.1. It won’t let me update because it’s up to date.
Hello!
It seems you have an old version of our theme.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope that helps you!
Thank you!
Hi guys. I’m trying to embed codes inside my article and it says: “The update failed”.
I have deactivated the gutemberg and the error persists.
Now I have updated the theme. Please don’t make any changes as the website is live now.
Hello @Mike770 !
The new update should fix more of this issues. It will be released pretty soon !
Thank you for your patience !
Hello!
Also, if you use a cloud/PRO template, then they have a lot of elements and it is more complex than a default template.
Our developers are working to improve the page speed in every update and also to add more settings and more possibilities to change the design or the structure of the websites based on the client’s requirements.
If you want to share some private content with us, then please contact us via email contact@tagdiv.com and we will reply to you as soon as possible.
Thank you!
Hello,
This issue has been resolved and will appear in the next update which will be as soon as possible.
Thank you for your understanding!
We were running Newspaper theme 6.X.X and updated to the latest version.
So far the update has been just one big headache. Thrive Comments was working so well for our needs before the update. We were using Thrive Comments as the Newspaper theme comments feature does not operate well enough to suit a real newspaper’s workspace and our legal requirements.
We require that the user provides their full name, first and last. Basically, we HAVE to get Thrive Comments working again OR we need to have much more control over the Newspaper theme comments feature.
We need Newspaper Theme to allow us to:
1. Add custom text above the comment area – to explain to the reader what information is required in order to publish their comment.
2. Change “Leave a Reply” to “Leave a Comment”
2. Modify the Name field, to say “First and Last Name”
3. Remove the “Website” field
4. Modify the bottom line to read “Save my name, and email (remove and website) in this browser for the next time I comment.
We are incredibly disappointed in the theme update and its prevention of allowing other plugins to work. WordPress is built on plugins working, and Thrive Comments is a Premium very-well functioning plugin that we are now unable to use since the theme update.
Who do you recommend for customization to get the Thrive Comments plugin working? Is there not a code snippet you can provide to disable the Newspaper Theme comments and allow us instead to use Thrive Comments? The current Newspaper comments is hurting our business, and costing us a lot of time.
Please help to put this right.
It would be more professional to have a support feature where the user can choose to keep their support question private from the start. You ask for as many details as possible, yet those can’t be provided in private? Very disappointed.
Hello,
Because there is no option in the Theme Panel, you can make changes in the files, but the changes will be lost after you make an update.
To make changes you can find the function in this path ” wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php ” => https://www.screencast.com/t/olnN0qsJ you need to multiply by a number, my example is by 4.
Hope this helps you!
Thank you!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.6 with the last theme version Newspaper 10.3.9.1 (if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know the results!
Thank you!
