- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Dear Anamaria,
I hope you’re well.
I would like to follow up regarding the ongoing issue. Unfortunately, the problem still remains — activating the tagDiv plugins continues to cause severe performance issues on kythera.news, affecting the entire server and rendering all hosted sites unresponsive.
Please inform me what actions you plan to take to resolve this issue, and if there is any update or solution under way.
Your assistance is much appreciated, and I would be grateful for a timely response.
Best regards,
Hello,
I recommend disabling the tagDiv Mobile Theme plugin, as any changes made for mobile won’t be reflected while it’s active. You can create mobile pages and templates.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use; for this , you need to convert the header and footer -> https://www.screencast.com/t/HrjOBNayd to edit with tagdiv Composer.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello!
Normally, the plugins should remain installed and active. Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Delete the plugin and re-install it again: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Follow these threads: https://forum.tagdiv.com/topic/tagdiv-plugins-automatically-deactivate/ -> https://forum.tagdiv.com/topic/tagdiv-cloud-library-auto-deactivated-a-few-minutes-after-i-activated-it/
I hope that helps you!
Thank you!
Hello,
We’re sorry for this inconvenience. This will be resolved in the next update.
Thank you for your understanding!
No pending updates unfortunately. But this request is on the to do list, we will try to add Mastodon, Threads, Bluesky in the next bigger update. The last one was just a security fix. I am very sorry for this inconvenience.
The website doesn’t seem to load for me https://prnt.sc/7GZXSbcJuGjM Are there problems with it, or maybe there are restrictions?
Thank you!
UPDATE: it seems I have solved the issue somehow, but I do not want to cheer ahead. For now it is working.
Solution (for possible other readers):
1. restarted my server
2. Accessed Plesk and started SSH
3. used command: sudo systemctl edit mariadb.service
4. located [Service]
5. typed below that: OOMScoreAdjust=-1000
6. Important that you type minus (-) 1000
7. Changed theme from Child theme to Newspaper main theme and that solved the wrong display
8. After an hour testing everything changed the theme back to Child the of Newspaper
9. Display stayed as intended
Hopefully this has resolved the issues I’ve encoutered. Can you leave this ticket open for a few weeks in case the issue reappears?
I don’t think it is a real Nespaper issue in hindsight.
I am however curious if anyone knows what that alexusMailer_v2.0.php etc can come from. As far as I good figure out it is a programm to send anonimous emails, probally missusing our domain.
Any other insights on all above issues are very welcome. Thanks for your time spend anyway!
Hello everyone,
There hasn’t been anything to ask for a while, but since the last update, I’ve been missing the ad title for the ad boxes. In Germany, however, advertising must be clearly marked. The “Ad” title is missing in all browsers, including the mobile version. How can I make it visible again?
Secondly:
Tag div galleries are displayed distorted. I use WP Rocket – if I completely disable caching for the post, the gallery displays correctly. However, only in the desktop version. If the images are enlarged, they display correctly.
What do I need to configure or exclude in WP Rocket so that this doesn’t happen again?
Regards
Thomas
Gallery like here: https://www.fehnblogger.de/ausverkauft-voelkerball-in-der-papenburger-kesselschmiede-58-bilder–30152/.html
Update: I tried reinstalling theme and plugins, but that did not solve the current issue. Then I remembered I am using the the Newspaper Child-theme. I activated the main theme and deactivated the child theme. Now it seems to work both in backend and frontend.
I can not find anything strange in the childtheme, only some settings for RankMath SEO plugin that I know are there.
Still could use your professional advice dough regarding the database issue.
Sorry for the long read!
I’m making some edits to my website and I need to put some things in those two PHP files. However in doing so I’m sure it’s going to be overwritten every time I do an update. Is there another way to inject code into this page that is persistent? I’m trying not to break the theme by doing this.
Thank you for the follow-up. I eagerly await a fix and update
First, read carefully and try to understand because I wrote plenty of emails to tagDiv, so don’t have much time to repeat and repeat one thing all the time.
Can you tell me how to enable AJAX Live Search without the help of the tagDiv Cloud Library?
From the last 2 versions of the Newspaper theme, you have disabled (invisible) the “Live Search” ON Button from the Theme Panel.
AJAX Live Search works on mobile and wants to be enabled on desktop.
tagDiv Cloud Library: delete the plugin and reinstall it many times without success.
The main thing is I do not use any kind of Cloud Templates, so maybe I don’t need “tagDiv Cloud Library plugin”.
I don’t use a page for a homepage.
I don’t use the child theme.
Only activated tagdiv plugins with no luck because from the last 2 versions of the Newspaper theme, you have disabled (invisible) the “Live Search” ON Button from the Theme Panel.
tagDiv Composer, tagDiv Mobile Theme, and tagDiv Standard Pack are already installed and activated with no luck for “AJAX Live Search”.
If you want to visit my site: SOFTFULLY.COM
I think I changed the default Admin ID 1 in WordPress a few days ago. That might be why the old ID 1 needs to be updated in the database for the tagDiv Cloud Library plugin to work.
My main purpose is to enable AJAX Live Search on the Desktop without the help of the tagDiv Cloud Library plugin.
You have to guide me to enable “AJAX Live Search” manually from theme or plugin files in any way because I have been struggling past 2 months.
Hello,
I tested it and it seems that in the latest version, the option to open a modal inside another modal no longer works. I’ve added it to the list and I hope it will work again in a future update. I apologize for this inconvenience.
Thank you!
Hello. My website’s frontend is messed up and I don’t know what’s going on. I’ve already deactivated all plugins, reinstalled the theme and updated WordPress, but it didn’t work. Can you help me fix this problem?
The url is http://www.tapisrouge.com.br/
Printscreen: https://imgur.com/a/eZrRrBU
Howdy!
not a priority at all, was just checking… bluesky is growing really fast, but it’s still not mainstream, so I think the only reason it will do well is having ex twitter folk involved, but also not a bunch of sub groups that make mastodon a bit of a pain. Spend your time on better things, was just checking in case this was a pending update that is not a security patch thing. 🙂
I am using at top and bottom like so
https://californianewswire.com/wine-and-music-industries-unite-for-the-t-j-martell-foundation-napa-best-cellars-wine-dinner-2025/
Hello Bettina,
It was working for me until last update… I didn’t change anything…
Site is https://byothe.fr
Regards
Hi,
Can you tell me how to enable AJAX Live Search without the help of the tagDiv Cloud Library?
AJAX Live Search works on Mobile and wants to enable it on Desktop.
tagDiv Cloud Library won’t work with the “Tech News” template, so please check on your side.
tagDiv Cloud Library: delete the plugin and reinstall it many times without success.
I don’t use a page for a homepage.
If you want to visit my site: SOFTFULLY.COM
I think I changed the default Admin ID 1 in WordPress a few days ago. That might be why the old ID 1 needs to be updated in the database for the tagDiv Cloud Library plugin to work.
My main purpose is to enable AJAX Live Search on the Desktop without the help of the tagDiv Cloud Library plugin.
Hi Bettina,
That’s an old and weak trick for creating Brands! TagDiv is bragging about the Woo integration, but it is surprising that the theme does not cover such a huge update on WooCommerce. Thank you,
Hello
I just updated from version 12.6.9 to version 12.7 and now my lightbox image are broken.
They are showing in the article but are not available when we clic on them…
Can you help me on that ?
Thanks
Hi,
I’ve recently updated my theme to Newspaper 12.7, but I’m not seeing any options for Facebook, Twitter, or other social media platforms under the Social Networks section in the Theme Panel.
Could you please let me know what should be done to enable or restore these settings? Is this a known issue with the latest update, or am I missing something in the configuration?
Thanks.
Hello!
Please revert the update till we provide the fix in the next update.
Thank you for understanding!
Hi there,
Woocommerce introduced Brands feature last year in October. I might be wrong, but it looks like Newspaper didn’t catch up with that since there is no support for Brands in Cloud Templates/Shop or in Woo Product Block. Any updates on that? It will be great to have the ability to create a template for Brands. Thank you,
Hi, folks
having become a bluesky fanboy, thought I’d ask if you’d been able to add that as social sharing option in the latest Newsmag update this month? Thought I’d ask *before* I update since I have a number of code hacks to do whenever update.
Thanks! 🙂
Hello,
The latest version is 12.7, do you have a backup to rollback? If yes, please use it and update the theme to version 12.7
Also, please make sure after updating you also have the plugin like tagdiv Composer, and tagdiv Cloud Library installed and activated.
Thank you!
Hello,
Please update to version 12.7 and check if the issue persists.
Thank you,
Anamaria