Font was missing before update. But still worked on mobile.
I updated worpdress and newpaper theme and plugins.
Custom font is still uploaded correctly, and theme is still calling for it.
However it is not showing up on desktop.
Am I missing anything?
here is a link to the site: https://theleftarmofgod.com/
A message appears with this: The current content hasn’t been created by TagDiv Composer!
this happened after update.
Hi,
1- I am disappointed with your customer service because of your help. I already know what you wrote everything to me.
I copied the content of the current homepage and created a “Test Page 2” page and I don’t get an error when I open this page with td composer. But when I make the “Test page 2” page as Homepage, I get an error. So the problem is; can’t edit Homepage with td composer. That’s the problem!
I am not a developer, I have sent you all the information what you need, you can check everything.
I expect you to come up with solutions to solve the problem.
2- Twitter follower count doesn’t work at the moment.
We think that the issue occurred after the theme and TagDiv plugins were updated from 10.3.6.1 to 10.3.7. Because homepage can be updated with td composer when we’we back to the 10.3.6.1 version but homepage cannot be updated with td composer when we upgrade to the 10.3.7 version. We are not sure that is it about the theme update or plugins update. May be you can look to the problem in this way.
Thank you for your interest.
Hi!
We have recently updated to Newspaper V 10.3.6 and are quite happy with it.
There is a problem however;
The password reset emails generated from ajax requests (the login screen or the mobile menu) are in English, but our WordPress site language is Dutch. The emails from the wp-login.php screen are in Dutch, thus correct.
We are using PHP 7.0.33 (update is pending) on WordPress 5.5.2.
Is this a known bug?
Hi! Thank you!
This works for post pages, but does not work for the home page…
On the home page, the footer is not updated.
I have a custom mobile home page:
thanks for the advice.
While I have your attention, I’ve noticed since the last update that certain blocks have now got a strange responsive problem. Specifically when using Chrome. If you can check this page and advise, I’d be appreciative: https://dorseteye.com/dorset-news/ For some reason it looks like this: https://imgur.com/a/pr8lE8g
Whereas on Safari it functions the way it used to, looking like this: https://imgur.com/qt2tKWc
Any advice would be greatly received
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi!
This has been a regular problem for our website. I can’t edit the theme panel settings for some odd reasons.
I can’t change logo, can’t change color, can’t add custom HTML codes, basically, the option panel just resets as I save it back.
The thing I’ve added: http://prntscr.com/vd7gkk
It says saved: http://prntscr.com/vd7h1o
Goes back to the earlier version as I refresh: http://prntscr.com/vd7hqm
This is happening for all options, basically I can’t change anything in the Newspaper Themepanel.
I’ve tried disabling cache plugins, that hasn’t worked either.
Please help.
Hi, I’m glad that after update the theme and WordPress to last versions the problems were solved!
If you have other questions, let us know!
Have a nice day!
Hey guys,
Need your help with Views Counter. Earlier to Newspaper theme, it was working fine. After uploading your theme, I just switched on the Ajax counter. For one or two days, it was working but today it stopped working. Now i have switched off this option and have cleared cache, but now views counter is not working at all.
Please guide
Hi jblew,
Indeed our theme makes two header from start, one is for mobile version and the other one fore the rest of devices -> https://i.imgur.com/eAAHdIG.png . Unfortunately there is no option to disable the mobile header, but if is a cloud header, then you can edit it using tagDiv Composer. Unfortunately there is no option to remove one of them and use the other one for all devices, sorry!
Also if you need to set some code in the head of theme files, you can do this here -> https://i.imgur.com/BAqO1yI.png
Also in this update was added a new option that allow you to create mobile pages -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ maybe this can help you!
Thank you for your understanding!
hello,
on my cell phone my site (www.cidademarketing.com.br) is all messed up after the last wordpress update. how should i solve it?
https://drive.google.com/file/d/1hlUk3BeNFRKUqFwInb3nGtcw9TJ1wcJs/view?usp=sharing
google ads spaces do not appear, the menu is not active and an error is displayed.
I tried to uninstall the mobile theme and was unsuccessful, I need help!
thanks
hello,
http://www.cidademarketing.com.br
on my cell phone my site is all messed up after the last wordpress update. how should i solve it? thanks
“The only solution, in this case, would be to edit the popular7, just replace in the code the “604800” seconds for seven days with the “2592000” for 30 days.
The file that need to be edited is on this path -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_data_source.php -> https://i.imgur.com/VXFW5ec.png
In order to change the text from drop-down chooser you need to edit the wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php
-> https://i.imgur.com/rYb8fOW.png”
To be more specific, we are referring to this comment.
Can we able to clone this file -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_data_source.php and wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php into our child theme or a custom plugin and make changes there rather than doing it in the actual plugin file? so that whenever you guys push some updates, we don’t loose our changes.
If so, can you say how we can do it?
Thanks!
hi, is it possible to add the time to the header date? I tried l, d F Y h:i:s A, but the time is not in updated in real time (seconds) also how can I get this format for examples “martes 03 de noviembre del 2020” tjanks.
I tried to delete & re-install the TD composer plug in.. but nothing. At the end I update everything. also all plug-ins and now everything is working!
Finally! thanks guys
Hi jeffbilbro,
If you are using the mobile theme plugin and you want to have the desktop layout, you can use the responsive version -> https://imgur.com/m0bVB5T also if you want to make a page for mobile using tagDiv Composer, please disable the mobile theme plugin and try this new option -> https://i.imgur.com/oz2lBPO.png -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!
Thank you!
Hi Martijnvannorel,
Usually these problems appear when some plugins or security modules are interfering with our theme.
What you can do is to disable all non theme plugins, disable Wordfence, firewall, security then try again the automatic update.
If this is still not working please try the method B from our guide => https://tagdiv.com/update-newspaper-theme/
If there is still a problem, please let me know!
Thank you!
Hi, we’ve recently updated the theme. The ‘Social network name – Hide’ only works for users that are logged out. We have cleared caches and tried enabling and disabling plugins just incase of conflicts.
Can you please advise?
I’ve updated the cache settings, and it appears to be working properly now. I thought, however, that I was able to customize the homepage (and other pages) that appear on mobile devices. I have a mobile page designed for the homepage, but it seems to be showing the default mobile theme instead.
A new version of the Newspaper Theme is ready to be installed.
when i want to update the theme to 10.3.7 and press the update button my screen goes gray. Are there more people who have that? it’s like being blocked.
Hi
I bought the newspaper because I thought it was “remarkable”.
However, I spent the last two hours trying to install the necessary plugins for the system to work, and they don’t install
When they install it appears out of date.
I want to draw attention to one of the reasons for my purchase which is to me to get rid of a ridiculous amount of plugins that I am using and the newspaper is, say, perfect as it is already (would?) With o’necessário
I have been living with HIV for 26 years and, 26 years ago, they gave me six months to live and, lo and behold, I am here, talking to you.
My blog., Seropositivo.org tells my story, has translated texts, good quality texts which is the way I found to give my answer to my condition.
It is difficult for me to write, I suffer from peripheral HIV neuropathy, I will send a photo of my hands.
I had to save money for two months to buy this template and now, I can barely wait to put it to work, definitely
But I’m trying to follow his directions, but when I upgrade the pluging, he says it’s the same
When use the automatic system it responds with Ajax errors.
For each of these lines that I write to you, I have to stop two minutes and tonight is being irreversibly long for me.
I’m attaching documents.
I have 20 years of experience with blogs, I know what I’m doing. I’m not a lamer. Please help me. I need this to run, my At last, I habe topics in my blog were read more that 100 000 times. May you make a case studiand imports these data. Pleawe, help me I loved yout jobblog the 4000-page views per day and this is serious.
Please, I repeat myself, help me
. These are my numbers 
Hi,
In last theme version, Newspaper v10.3.7 this problem is solved -> https://i.imgur.com/YKjljwV.png -> https://i.imgur.com/fIZ7qGq.png
Please make a full backup and try the update.
If there is still a problem, let us know!
Thank you!
Hi, In case that I get a feedback from our developer before the update I will let you know what need to be done to solve the problem!
Thank you for your understanding!
Hi ChampLife,
Normal the custom css that you have set here https://prnt.sc/vc7fl5 should not be lost, but to be sure, you can move that code from there in theme panel> custom code> custom css.
Unfortunately I do not know what to say about the code set in “Snippets” plugin, normal if the code is not set in theme/plugins files, then this is saved in database and should not be lost when you update the theme or plugins. But just in case, please make first a full backup.
Thank you!
