Search Results for 'update'

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Calin
tagDiv Staff

Hi,

Sorry, but for the moment there is no settings in our theme for this, maybe this will be add in the coming updates.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

In order to update please follow the procedure that is found in our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Indeed, we and our beta testers are testing everything before a update is released but unfortunately we do make mistakes some times. The difference between a tested plugin and an untested one is the fact that in the future fixes we do everything that we can to fix the conflicts with those plugins so you can run them.

Thank you for your understanding !

dennisjpitocco
tagDiv Member

Please see our updates sent to you via contact@tagdiv.com

We await your reply.

epirusonline
tagDiv Member

I also have a problem with TagDiv Composer and Yoast Seo, as I reported to a topic opened by me. The problem existed before the latest updated and continues to exist. There is a javascript error when Yoast SEO is enabled and you do any property change in a row or a column. The problem also makes save template hang.

robben07
tagDiv Member

Any update to this issue as lots of people seem to be having it? Thanks

dennisjpitocco
tagDiv Member

A COMPLETE & COSTLY DISASTER

You logged into our Site and left it broken – during our peak morning traffic hours this morning. No Backup? No advance warning? Our Server Administrator is now working diligently to restore, noting that we’ve lost the past 24 hours of posts, comments and activity – a very costly adventure, as we’ve also lost sponsored/native content and our Server Admin charge will be significant.

You deactivated all the plugins using WP admin (which means some settings in some of them will be lost). You even knocked out all the images from our Amazon cloud.

You just left the website broken, with almost every plugin deactivated, instead of reactivating and rolling back.
_______________________________

YOUR MESSAGE TO US THIS MORNING:

Hello! We have inspected your issue, managed to install the Newspaper 10.2 and plugins accordingly but the work we do on backend does not reflect on front end and that was the issue that you were facing from the beginning. This is happening due to cache, either from cloudflare or someplace. Clear your cache and then try to see if your page restores. We suggest you to not revert until you see the cache cleared. That should fix most of the problems that are happening at the moment.

Waiting for your reply!

Vlad S.
_____________________

NOTE: We had the caching turned OFF during prior updates, and also cleared browser caches, which did not fix the issue. OUR website cannot move past the 9.x version in the foreseeable future, and your attempt has cost us time & $$$$. Very disappointing.

urbandigital
Participant
#0

Hey a few days ago I received an e-mail from themeforest saying that the Newspaper theme was updated. Do I have to download the new nespaper theme file and reinstall it on my website or does newspaper update itself automatically?

Screenshot E-Mail: https://ibb.co/bJ6YJwq

Thanks!

Vidar
tagDiv Member

Hi,
when I deactivate the plugins, all of the page disappear. I got this problem when I updated to newspaper 10 and 10.02
Vidar

misolek
Participant
#0

Hi, yesterday I updated the theme to 10.2 and when I preview a post the post is shown like I am looking it from a tablet or mobile. At the bottom there is this error message:

Fatal error: Uncaught Error: Call to a member function format() on boolean in /home/smartpor/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php:672 Stack trace: #0 /home/smartpor/public_html/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-2.php(42): td_module_single_base->get_item_scope_meta() #1 /home/smartpor/public_html/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_2.php(56): require_once(‘/home/smartpor/…’) #2 /home/smartpor/public_html/wp-includes/template-loader.php(98): include(‘/home/smartpor/…’) #3 /home/smartpor/public_html/wp-blog-header.php(19): require_once(‘/home/smartpor/…’) #4 /home/smartpor/public_html/index.php(17): require(‘/home/smartpor/…’) #5 {main} thrown in /home/smartpor/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 672

There has been a critical error on your website.

Calin
tagDiv Staff

Hi,

Thank you for shearing the results on the forum!
If this is a general problem, this will be solved in the coming updates.

Thank you!

rajatrrpalankar
Participant
#0

when i updated NewsPaper theme from 9 to 10 the website page are working fine but when i open post it showing The site is experiencing technical difficulties

Sophia_FACES
Participant
#0

Hi,

I updated the theme with the latest update and today I tried to create a new post. When I preview the post I get the following message about Fatal error. Please help.

Fatal error: Uncaught Error: Call to a member function format() on boolean in /home2/qzj6hn7y/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php:672 Stack trace: #0 /home2/qzj6hn7y/public_html/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-3.php(32): td_module_single_base->get_item_scope_meta() #1 /home2/qzj6hn7y/public_html/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_3.php(58): require_once(‘/home2/qzj6hn7y…’) #2 /home2/qzj6hn7y/public_html/wp-includes/template-loader.php(98): include(‘/home2/qzj6hn7y…’) #3 /home2/qzj6hn7y/public_html/wp-blog-header.php(19): require_once(‘/home2/qzj6hn7y…’) #4 /home2/qzj6hn7y/public_html/index.php(17): require(‘/home2/qzj6hn7y…’) #5 {main} thrown in /home2/qzj6hn7y/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 672
There has been a critical error on your website.

Calin
tagDiv Staff

Hi,

For the moment the way that you can load less styles is to use the Newspaper theme without standard pack, but for this you’ll need first to make sure that you’ve replace all the elements from standard pack, I’m not sure that this will reduce the size of woff file, but it surly reduce the style that is imported.
-> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
-> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/

Thank you!

Calin
tagDiv Staff

Hi,

I’ve just checked the situation and ask a developer about this situation, as results the lazy loading was made to applying in our theme only on thumbs, this will be extend for all images in the coming updates.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

imkimc
Participant
#0

We have a problem that I think has to do with our updates.

We followed the recommended method for the theme update: we deleted the theme and plugins, re-installed the theme and re-downloaded all of the plugins. Since doing this (twice now to correct an icon display problem) ALL of our sidebars widgets were st to inactive and the sidebars were cleared of all widgets.
We have a LOT of widgets, and several sidebars used with various layouts an/or audiences. This is a huge pain for us. Is there any way to save the widgets positions so we can re-enable them if we have to update again?

Dmitry Borchaninov
tagDiv Member

Hello. I have experienced the same problem after update to 10.2. But this problem affected only previewed pages (that not published yet). Please help!

mikevic80
Participant
#0

Hello,

Since the latest update, the tagDiv Composer plugin seems to be breaking our website preview URL. We deactivated all the plugins and only reactivated tagDiv Composer and the issue came back. It can be seen here:

https://www.victoriabuzz.com/?p=76602&preview=1&_ppp=6a2ed5948b

Any suggestions to fix? Thanks!

This is the error message we see on the test website:

Fatal error: Uncaught Error: Call to a member function format() on bool in /nas/content/staging/victoriabuzz/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php:672 Stack trace: #0 /nas/content/staging/victoriabuzz/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-2.php(42): td_module_single_base->get_item_scope_meta() #1 /nas/content/staging/victoriabuzz/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_2.php(56): require_once(‘/nas/content/st…’) #2 /nas/content/staging/victoriabuzz/wp-includes/template-loader.php(98): include(‘/nas/content/st…’) #3 /nas/content/staging/victoriabuzz/wp-blog-header.php(19): require_once(‘/nas/content/st…’) #4 /nas/content/staging/victoriabuzz/index.php(17): require(‘/nas/content/st…’) #5 {main} thrown in /nas/content/staging/victoriabuzz/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 672

aisakov
Participant
#0

Hello.
Recently I can not add a new post or new page to my website.
When I activate any other theme the problem is disappearing.
Please assist.

frankcf
tagDiv Member

Thanks. Here is the custom CSS code I was given. Seems to work. Hopefully will be fixed in future updates.

.td-post-content img,
.td-post-content figure,
.td-post-content figure img{
width: 100%
}

Calin
tagDiv Staff

Hi,

Please notice that this is only for advance users, also in order to achieve a new flex or block you may need to change in different files from theme, also is all these can not be set in a child you’ll lose all when you’ll make a theme update.

Thank you for your understanding!

tariq@mta.tv
tagDiv Member

does that mean i need to create a new cloud template for homepage?
can i not use the existing page as homepage which i updated with new theme requirements

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