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DanTeuton
Participant
#0

See here: https://cl.ly/29f4c3933377

I have followed the guide. Tried fresh install, deleting theme and plugins. Also tried the Envato update plugin. Both yield same results!

Calin
tagDiv Staff

Hi,

Is no need to set the code inside the theme files, because this will be overwrite when you’ll make a theme update, you can set this code inside the theme panel in Analytics section -> https://www.screencast.com/t/kLRBKcjnlj

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you make the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

dainos82
Participant
#0

I have tried every possible solution with this issue of admin-ajax being blocked, and still no luck.
I don’t understand why godaddy would block admin-ajax only for this theme.
I have removed all security and caching plugins, all other plugins for that matter, all htaccess rules, updated all permissions to full.

emmalabbe
Participant
#0

Hi, I don’t know why the small images in my blocks are blurry. The same images are sharp when they appear in a post but they’re blurry when they’re very small. It’s like the theme was compressing them more for thumbnails than for larger images.

You can see that looking at the homepage of my site or any other category page or any post (at the end when other posts are suggested as related posts) : http://www.devenirbilingue.com

I regenerated thumbnails after the theme update, but it did nothing.

Could you help with this?

Thank you.
Emma

brush90
Participant
#0

Hi, I have a weird problem. Mobile version of my website is somehow affecting desktop version. Everything is fine, until I load the site on my phone. After that is mobile version appearing on the pc too. When I turn off internet on the phone, It takes few minutes and everything is ok, site loads desktop version. I tried clear cache, diferent browser – no progress.

Wordpress, theme and plugins are updated, there are no additioanal plugins activated (besides tagDiv plugins that comes with the theme).

Can you please help me? The site is http://www.takedown.cz

Thank you!

luke-tt
tagDiv Member

Hi Calin,
thanks for the update. But the thing is I already added single.php and loop-single.php files to the child theme. They are simply not used.

mparlevliet
tagDiv Member

Looks like it was an issue with a recent update of the AMP plugin:

https://github.com/ampproject/amp-wp/releases

Fixes: “Prevent empty srcset for images in galleries.”

Pihlamia
Participant
#0

I have been trying to install the theme for many times and it always causes error. I even made a fresh installation of the wordpress and updated PHP to 7.2 but the theme is still not installing. What could be the problem?

Here is the error.log information.

[29-Aug-2019 08:42:23 UTC] PHP Warning: Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home/c2u52tc3/public_html/uusi/wp-content/plugins/td-composer/td-composer.php on line 107
[29-Aug-2019 08:46:34 UTC] PHP Warning: require_once(includes/tdc_version_check.php): failed to open stream: No such file or directory in /home/c2u52tc3/public_html/uusi/wp-content/plugins/td-composer/td-composer.php on line 26
[29-Aug-2019 08:46:34 UTC] PHP Fatal error: require_once(): Failed opening required ‘includes/tdc_version_check.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/c2u52tc3/public_html/uusi/wp-content/plugins/td-composer/td-composer.php on line 26

Calin
tagDiv Staff

Hi,

Please make sure that you install/update the theme correctly -> https://tagdiv.com/update-newspaper-theme/

Usually this is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately in this moment you can set only one inline ad, sorry!
Maybe in the coming updates will be add more inline ads.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

I’m not very sure that your shortcode will work in theme files, but if you want to try, you’ll need to have some coding skills, you’ll need to edit the loop-single-x.php x is the number of style, for example for post style 2 you’ll need to edit the loop-single-2.php -> https://www.screencast.com/t/ibaNSzZBg -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single/loop-single-1.php also there will be better to use a child theme in this way, you’ll not lose the changes when you’ll make a theme update
-> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Unfortunately there is no option to change the views count icon, sorry!

Thank you for your understanding!

RobGas
Participant
#0

Hi

I’ve taken on job updating an existing WP ‘magazine’ site with five years of existing posts, and decided to use the Newspaper theme to update the site.

I’ve created cloud templates to use for posts as there are several different areas in the site and I wish for them to look different.

Unfortunately I’ve discovered neither the Co-Authors or Guest Authors plugins appear to work anymore. The posts’ authorships default to a user admin when viewed on a category page. I’ve already scoured through the forums here, and it seems to be a flaw in the theme design where these PIs are incompatible with cloud-based templates.

There are literally thousands of posts with author names attributed to Guest Authors, as opposed to Users. To remove a guest author from a post, and replace with a User would have to be done manually on each individual post.

It seems very odd that a ‘Newspaper’ theme can not handle these plugins, or offer any solutions to this problem.

What would the TagDiv developers recommend I do?

Cheers
Rob

kevingrech
Participant
#0

Hi

When I try to update with TD Composer all of a sudden only a portion of the page I want to edit shows.

This is causing me some problems as I cannot do any changes to my home page.

Look at screen shot:

Screenshot

mediamiu
tagDiv Member

Aaaah OK! I understand now! I bought it on 18th July. I will update it right now.
Thank you very much

Vlad S
tagDiv Staff

Hello !

As you can find here: https://tagdiv.com/whats-new-newspaper-theme-9-8/ The PRO demos are available from Newspaper 9.8 In order to have access to them you will have to update your Newspaper Theme. Find out more about how to update here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Calin
tagDiv Staff

Hi,

Please provide some more details, only on YouTube video is not working the Vietnamese symbol ? because for me this is working; in page using the tagDiv Composer -> https://www.screencast.com/t/KgZwD5uRAR -> http://prntscr.com/oyleanand in post using the shortcode -> https://www.screencast.com/t/o34NwreYzi -> https://www.screencast.com/t/MhGkumptWf

Please make sure that you do not have any plugin that provide conflicts, please deactivate all plugins that do not contain the “tagDiv” word in there names, clear all cache and try again.

Also you can update the theme to the last version (v9.8) -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment the Newspaper Theme does not have this option.

We will pass this as a request to our developers and maybe you will be able to see it in the future updates.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for missleading you !

Unfortunatelly the page builder cannot be inserted into the Child Theme. You will have to maintain it in the main theme.

Also please note that even the Child Theme is not update proof.

We are sorry for the inconvenience !

Thank you !

student-media.com
Participant
#0

Hello!
How can I show on the single post page date of update, not date of publication?
http://joxi.net/L21wQlbuRN15Kr
THX

ozclubbers
tagDiv Member

Hi,
I’m having this same issue with my Instagram. I’ve checked Instagram and my account is ok, but the Newspaper theme just gives this error.
This only started after a recent update to Newspaper too.

Thanks

Vlad S
tagDiv Staff

Hello !

Unfortunately we cannot say for sure when the next update will be but I can ensure you that our developers are doing their best in releasing it as soon as possible !

Thank you !

MrOrsh
tagDiv Member

Thank you 🙂

Is there any ETA date for the next update btw? Thanks!

Sitebysite
tagDiv Member

Thanks it works.
When i’ll update theme td-composer plugin will be automatically updated?
In case affermative i’ll lose the modify? There is any way to put this modify in child theme?

thanks in advance

Davidbatz
Participant
#0

Hi,

The TagDiv Composer is failing to update our Footer Page when content updates are being, it actually goes blank after clicking update page.

Please advise soonest.

Regards,

Sizwe

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