Search Results for 'update'

Hi,

I made some deep investigation and indeed there is a problem, the settings can not be saved, I’ve noted this on our fix list and this will be fix for the coming update.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Unfortunately, for the moment this is the only solution that I can provide until our developers team will make a fix for it, sorry for the inconvenience! this will be fix in the coming update.

Thank you for your understanding!

I see you are using an older theme version (9.7), from what I know there was an issue with the social sharing on posts in that version, but it was fixed in the next update
– http://prntscr.com/nypo0p
You could try and update the theme and theme plugins, then the problem should be fixed
– https://tagdiv.com/update-newspaper-theme/

Hi,

The reason for doing it was because users who wanted to use for example single images in WPBakery, couldn’t because the tagDiv composer affected the single images functionality.

So now when WPBakery is active and users wish to use it, some elements will not be part of the composer, to prevent conflicts. If a different solution is found, this may change however.

If you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take make it to work like before the update. Include a link to this topic in the email.

Thank you!

Hi,

The message refers to an older theme version, if you updated to the latest version, why would it keep displaying that notification is beyond me. In fact in version 9.2.2 a security issue was fixed – http://prntscr.com/nycxyx
Maybe it doesn’t detect that you have updated the theme.

Hi,

Do you maybe use a child theme? There is an issue currently that happens when a child theme is active, all the posts will use the default post template. That could be the case here. If that is the case, the solution would be to deactivate the child theme, sorry for the inconvenience.
After the recent theme updates the child theme is quite limited, as most of the theme files were moved in the tagDiv composer plugin
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/

In case the problem is different than what I mentioned above, please post some more details about it, also a link to the website.

Thanks

Hi,

Where are you entering the code exactly? The loop single files are now in the composer plugin (after the recent updates) – http://prntscr.com/nyc5sq
That code should still work when entered in the loop files. For example
– http://prntscr.com/nyc6t6 – http://prntscr.com/nyc6xd

You could also maybe consider using cloud post templates. You can place ad boxes in any location in a post template – https://cloud.tagdiv.com/#/load/Single

thanks

Hi,

I’ll make some deep investigation and if there are some problems these will be fix in the next update

Thank you for your understanding!

Hi,

From what I can find online there are other website owners mentioning changes thing after the Google recent updates – https://www.seroundtable.com/google-june-2019-core-update-big-27682.html
– https://searchengineland.com/early-data-around-the-google-june-2019-core-update-shows-some-winners-losers-317861
– https://www.webmasterworld.com/google/4947706.htm#

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

Cloud headers will be displayed only if the mobile theme is not active. The mobile theme is designed to work without using or requiring composer elements. That is why it is much faster. It has it’s own predefined header template which is used.
Settings are kept to a minimum to maintain performance. We will however add more settings for the mobile theme in future updates.

So you would like to use a text logo in the mobile theme, at the moment that is not possible unfortunately. It might be possible in the future. Currently only an image logo can be used.
I see this logo at the moment – http://prntscr.com/nya5a7

Let me know if you have more questions.
Thanks

Hi,

Unfortunately in Newspaper v9.7.3 there is a problem between WPBakery and tagDiv Composer, I recommend you to use a previous version -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/ until will fix the problem.
If you need other version of Newspaper theme you can send us an email at contact@tagdiv.com and we’ll provide you the version you need.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option for that, sorry! I have added to our list of improvements and we hope to implement them to our future updates. Until this, you can add these fields in the description section.

Thank you!

Hi,

Please check our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, please provide some more details.

Let me know the results!
Thank you!