Search Results for 'update'

Hi,

I have checked your website and I saw that your theme is too old (4.0). Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Before each theme update, we recommend doing a full backup to your database to avoid losing all of your data.

Thank you!

Hi,

4. When the mobile theme is enabled, you will have to create 2 versions for each page. One for desktop with the composer or in any way possible, and one for mobile with the simple mobile editor (can’t be built with the composer)
– https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Mobile pages will be empty if no content is added in the mobile editor found in the page edit screen (should be at the bottom)
– https://www.screencast.com/t/sE6as7bJLAq
An exception is the mobile homepage which will show a top grid displaying featured posts
– https://forum.tagdiv.com/featured-posts-2/
Below it there will be a latest articles section.

If the mobile theme is not active, then the same content from desktop will be displayed on mobiles as well.

5. The issue with the logo seems to be caused by the speed booster plugin, after deactivating the check. The desktop logo shouldn’t appear on mobile. I could give you a quick fix for it – http://prntscr.com/ny8l6j

@media (max-width: 767px) {
.td-header-style-1 .td-header-sp-logo {
display: none!important;
}}

The code can be entered in the theme panel, custom CSS section.

The scroll to top arrow displays when the mobile theme is active. In the default responsive version it doesn’t appear – https://forum.tagdiv.com/topic/scroll-to-top-mobile/
I believe this will be changed in a future update, so that it will appear by default in the responsive version as well.

Hi,

You need to check in Plugins and delete the tagDiv Mobile Theme https://www.screencast.com/t/scIuvsPNbV after that go in Newspaper>Plugins and update the tagDiv Mobile theme and activate it https://www.screencast.com/t/54HcBdG8p ( if you need it ).

If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.

If this is not working, please provide some more details and some screenshots.

Thank you!

Hello !

Please take a look at this tutorial on how to install and update the Newspaper theme: https://tagdiv.com/how-to-install-newspaper-theme/ Also take a look at this for plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Take note that I have edited your topic since is not ok to paste here credentials and personal information.

Thank you !

Hello !

We are sorry for the inconvenience !

If you have emailed us then you will receive an answer there as soon as we get to your email. We are sorry if the response has a delay due to the high number of requests. Also please take note that you should have a backup just in case that update has issues: https://tagdiv.com/update-newspaper-theme/

Thank you !

Hello !

Unfortunately this is a bug and our developers are working on fixing it. We are sorry for the inconvenience ! Thank you for reporting this and this will be fixed in the future updates !

Thank you !

Hi,

Unfortunately, I can not say for sure how long this will take, maybe will be fix in the coming updates.

We recommend to use tagDiv Composer because is the Newspaper theme builder and all the features will be integrate in theme plugins ( tagDiv Composer, tagDiv Cloud Library ).

Thank you for your understanding!

Hi,

The Newsmag theme update brings a change for the theme implementation. When you’ll be updating to the Newsmag 4.9 version, you’ll need to activate the tagDiv Composer to keep the Newsmag theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

Thank you for understanding!

Hi,

Before each update, you need to remove all of the old plugins and install them from the Theme panel -> Plugins section. Please note that our theme has a system which does not allow you to rule the theme with an old version to your plugins and that’s why you receive that information.

Hope this helps!

Thank you!

Hi,

If you want to change the time for lazy load you need to go in wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.js make the changes and Minify the JavaScript https://javascript-minifier.com/ and replace the code from wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js with the new mimify JavaScript code ( the Newspaper theme use the tagdiv_theme.min.js file)
-> https://www.screencast.com/t/EOr5kVVigeNq
Also notice that after each update these changes will be lost and you’ll need to make theme again.

Thank you!

Hi,

Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it ( functions.php and style.css ).

Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!