Search Results for 'use visual'

Hello aeronyc,

Please keep in mind that you never need to buy the Vc with our theme because this plugin comes bundled with the theme packet. Notice that the plugin which is included in theme packet is the best version of Visual Composer which you have to use…it is a built in with the theme. Please try to use only the plugins which are included in theme packet and check the results. For more information about how you can use our Visual Composer plugin, please consult here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello,

The js error is most likely caused bu one of your plugins. Unfortunately it is impossible for us to say which one. You will have to remove all of them except visual composer and clear all caching. Then activate them one by one testing your site after each one in order to find the one causing the issues.

Thank you!

Hi,

From what I can understand you want to set a widgetised sidebar in your page, that can be achieved by setting up your page structure like this – https://www.screencast.com/t/zOseFYDTg3 You can find more information about Visual composer here – https://forum.tagdiv.com/how-to-use-visual-composer/ and a blocks tutorial here – https://forum.tagdiv.com/block-settings-guide/

Please correct me if I misunderstand something
Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

This could be caused by a plugin or plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it to rule this out, and see if the problem is still there. Please also check any custom code you might have added to the theme panel or to the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thanks

You can disable all of them except visual composer and clear all caching. Then test your site and see if the issue is still there. If it;s gone, you will have to identify the one that causes the issue and remove it.
Thanks.

Hello Cstenzinger,

I have checked your website and I saw that you have some errors in your Console and also, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Try to revert the theme to a default state, without any additional customization and check the results.

Thanks for the message!

Hi,

You could try changing the footer style and see what happens, it should not display a second pages widget if there is only one set in the footer section – https://www.screencast.com/t/T2py94Wx9HO If it’s still there try disabling all the plugins except Visual composer to eliminate a plugin being the cause. Also check any custom code you might have added to the theme and if you are using a child theme try switching to the main theme to rule that out also.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please contact your host and check any caching settings on your site as the random posts are heavily affected by cache.

Thank you!

Hello

I have checked your website and I saw that you have some errors in your console as you can see here -> https://www.screencast.com/t/qCnAxWYGiS8 These type of errors could come from your untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP and check the results.

Thanks for the message!

Hello,

Please make sure the posts have featured images set tot them and the images can be found in the media library. Then make sure the thumbs are active in your theme panel:
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme: https://www.screencast.com/t/U9e9TGUPrSe

Thank you!

Hello dap4890,

Please ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this regard. Also, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Check your system status and increase the parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new clean install from scratch via FTP way, clear all your caches and install only the plugins that come bundled with the theme packet and check the results.

Thanks for your understanding!

Hello Girltrotteuse,

It may be a js error that causes the theme lazyload animation to break and cause all images to get an opacity of 0 thus making them transparent. Try to disable this from Theme panel, like this -> http://screencast.com/t/dlNbhT0QO1 Please disable all plugins except Visual Composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also, if the problem is still there, you should provide your website so I can take a closer look inside it.

Hope this helps and let us know how it goes!

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

We do not see any such issues on our end. If you still have trouble with this please provide a link to your site so I can inspect it

Thank you!

Hi,

From what I can see you are using a different page builder editor instead of Visual composer for your page, this may cause errors. You should create your pages in Visual composer – https://forum.tagdiv.com/how-to-use-visual-composer/ and also make sure you are using the latest version that comes with the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Please try to disable all your plugins except Visual composer and see if the problem is still there. Then you can install the demo you choose – https://forum.tagdiv.com/installing-demos/
Also you can find more information about the theme as well as tutorials to get you started, in the theme’s documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Sachin Guleria,

Please keep in mind that our Facebook Sharing feature works as expected, without any problems. So, I have made a test with one post of our demo and the Facebook Debugger returns no problems, as you can see here -> https://www.screencast.com/t/ah0en7h6 Since our demo goes right by your side means that should go properly. First of all, please try to revert the theme to the default state, if you are using some untested plugins try to remove them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that your untested plugins to interact with the theme core files and cause a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ipcs,

Furthermore investigation, we have noticed that is a problem with these types of lists on pages through adding them with Visual Composer. You do not use Visual Composer in this regard and you should create them in Classic Mode with TinyMCE Editor, like this -> https://www.screencast.com/t/ycvIPJ18Z and the result is here -> https://www.screencast.com/t/swZAxs0s

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test the system status again. Let us know if you still have trouble with it.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!