Search Results for 'use visual'

Hello Gordon,

If you are referring to the top grid, that is a simple big grid 7. http://demo.tagdiv.com/newspaper/big-grid-7/
It is available in your visual composer elements if you use the newspaper theme. http://screencast.com/t/19Q8cWKsUdhO

Thank you!

Hello mutebobby,

Please notice that the latest version of Newsmag is fully tested and until now seems to work as expected. Please provide more details about this issue…you can provide some useful screenshots where you can explain this. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

The post view count is affected by cache so if you use a caching plugin you should enable this option: https://forum.tagdiv.com/ajax-view-count/
If that does not fix the issue, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also switch to the main theme if you use a child theme to rule out any customization or interference from there.

Let us know how it goes.
Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also make sure you switch to the main theme if you use a child theme to rule out any custom code or old child theme files that were not updated.

Thank you!
Bogdan B

@ both
If you want to place a custom ad in the posts above the related articles section you will have to use the do_shortcode function and place it inside the post template files that corresponds to the post template that yopu use. Here is an example:
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
this code will render the ad from custom ad 1. You can see the shortcodes in visual composer on an ad box element (switch to classic mode in page edit to see the code and get the shrotcode)
Now to place it inside posts above the latest articles you need to add it like so:
http://screencast.com/t/8Rl1SWbTyB

Thank you!

Hello sergioap61,

Please try to update the theme to the latest version of it which is Newspaper 7.5. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and rule out any conflicting plugins. Please notice that the PlayList is fully tested with the theme and seems to work as properly as you can see in our demo, like this -> http://demo.tagdiv.com/newspaper/video-playlist/ If the problem is still there, please try to make a new clean install from scratch and check the results because it should working fine.

Thanks for the message!

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. If the issue is still there please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also provide a link to this topic so we can identify you.
Thank you!

Hello Baracuda011,

Please keep in mind that the shortcodes (from visual Composer) are not recognized by our Mobile Theme, as my colleague Bogdan said you above. If you are not satisfied with our mobile theme you should disable this plugin and the theme will be automatically switched to general responsive mobile which will recognize your shortcodes.
If you want to use some shortcodes to your posts you can do it in Editor Mode, like this -> http://screencast.com/t/UEyO0W1Xw

Hope this helps!

Thanks for your understanding!

Hello SamiRiding,

It seems to have a problem with your frontend. Please ensure that you are using the latest version of the theme which is Newspaper 7.5 and also, the latest version of required plugins which come bundled with the theme packet and rule out any conflicting plugins. Make sure that you have updated the Visual Composer to the higher tested version with the theme ->4.12.1. Notice that the theme is fully compatible with the VC and until now we do not have any bad reports in this regard! If the problem is still there, please try making a new fresh install from scratch via FTP because this is the surest method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello sobepolitics,

Unfortunately, the latest version of Visual Composer (version 5) is not yet tested with our theme and you can’t use it with our theme, at the moment, sorry! Notice that this plugin should have to be adjusted and verified before being released. Our developers work hard in this regard and we will release that version in our near future updates. Until we will launch the future updates with this version of Visual Composer you should use the VC 4.12.1 version.

Thanks for your understanding!

Hello fediv,

Unfortunately, this is not a simple task using only the Visual Composer plugin to recreate the Big Grid 3, sorry! Please keep in mind that our Big Grids are custom made and you cannot change very easy the structure of them, sorry! Here is talking about additional customizations and as you probably know, we cannot provide this type of services at the moment, sorry!
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Well, that could be the reason the mobile theme will not display themn. The mobile theme was built to ignore visual composer. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Try to use the shortcodes separate from visual composer and add them in the mobile editor for pages.
Thank you.

Hello,

You are right and VC is getting lots of updates recently and that is the reason why the latest version is not yet available for use with our theme. We cannot keep up with the updates live. We have to download the update, test it with our theme and make the proper adjustments. And yes, the plugin will not work out of the box, it needs adjustments to work properly with our theme elements. You will have to wait until we provide the update for the plugin along with the theme update. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you

Hello ks2355244,

It seems to be a strange behavior which can be generated by your untested plugins which are used by you. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Please keep in mind that the mobile theme plugin is fully tested and compatible with our product and it seems to work as properly until now. Try my advice and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello eddiecassidy6,

First of all, I will thank you for your above explanation. Here is talking about an unproperly setup of your homepage and that’s why you will bring these. I guess that you want to have a smart sidebar which rolling until the latest article module, look like the demo, right? Please notice that you should use correctly the Visual Composer (2/3+1/3) and also if you want to have this type of sidebar you should set it properly with our documentation here -> https://forum.tagdiv.com/smart-sidebar-2/ I have inspected your screens and I have notice that you are not using the right layout of your rows in Visual Composer and that’s why you will bring these white spaces. Try to use our documentation regarding on how you can use the Visual Composer plugin, here -> https://forum.tagdiv.com/how-to-use-visual-composer/ because it is very useful to understand the right steps in order to achieve best results. If you want to change the background of your website, first of all, you should check the Design Option from your Row Settings because the color comes from here, like this -> http://screencast.com/t/r27qtdqFqSf
Regarding on pictures on the header menu, please notice that all of them were made using the Font Awesome for Menus plugin which has this functionality. For more information about this plugin, please consult the documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Hope this helps!

Thanks for your understanding!

Hello,

Unfortunately, there are no sorting option for the category archive. A category page is not like a standard page. It will show all your posts that belong to that category in a “latest” sorting fashion. The only options available for the category pages are available in the theme panel under the per-category setting. You cannot edit a category page in visual composer and you cannot sort the posts as there is no such functionality added to them. WordPress only provides a loop of the latest posts on category pages and we do not change that functionality. We added a bit of style to it, but do not change the base structure of a category page.
Visual composer as well cannot be used on a category page as they also did not create it to handle categories. We only recommend using visual composer on pages but the plugin allows the use on posts as well, but no category pages.

Thank you!

Hello aleks1111,

First of all, please ensure that you are using the latest version of the theme which comes bundled with the latest version of required plugins (Visual Composer 4.12.1, Social Counter 4.1). Clear all your caches, purge CDN files and check the results. After this, please ensure that your Social Counter is correctly set it according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ If the problem is still there, please provide some useful screenshots with your error log and also, provide your website URL so I can inspect it closer and so I will be able to provide a more accurate response.

Thanks for the message!