I'm lost

Posted in: Newspaper
Post count: 53

I purchased your theme and wanted to install it on an existing site. I activated your theme and got nothing. Not one post on homepage. I thought I can do a one click install. But now I don’t know how to begin. http://www.gartenwoche.ch

Post count: 53

Is it possible to install a demo without content to get the desired template? I’m afraid
this will break my whole site? Can you please guide me.

Post count: 20688

Hi,

Demos can be installed without content as well
https://forum.tagdiv.com/installing-demos/
This will only import theme panel settings and demo design, a demo homepage will not be included in this case. You can build a homepage with the tagDiv composer
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
But note that the demo custom design will only apply in the homepage if the same elements are used. Same grids, blocks etc as the demo. Changing themes would require testing, to ensure everything is set properly and works fully.

It is recommended to place the website in maintenance mode when doing this, or creating local clones of the live website and begin there by applying the new theme and testing.

The theme requirement would be these
https://forum.tagdiv.com/requirements-for-newspaper/
Theme documentation is here
https://forum.tagdiv.com/newspaper-theme-documentation/
Theme live demo here, check the Features menu item
http://demo.tagdiv.com/newspaper/
Theme demos preview here
https://demo.tagdiv.com/select_demo/select_demo_newspaper
If you have more questions let us know.

A guide for changing WordPress themes here, if you want to read it
http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/

Thanks

Post count: 53

I cannot build a local installation because the database is too big for import. Means, I can’t install your theme. Please give me a refund. Looking for another theme, easier to install.

Post count: 20688

Sorry to hear that. If the theme is not suited for your website you can request a refund and we will approve it as soon as possible
https://themeforest.net/refund_requests/new

Post count: 53

I was setting my site in maintenance mode to install your theme. It’s nearly impossible. The whole header is gone. No more logo. Could you please finally assist me to install your template as in demo?

Post count: 53

And, by the way, I bought this template to use it. Not to deposit it on my desktop.

Post count: 20688

I thought you were decided to request a refund. We will try to help you with the problems you are having.

You simply have to install the theme, we have these guides
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

Be sure to check the theme system status panel after installing it. There are theme requirements in terms of WordPress and server that should be set. If needed contact your hosting provider for help
https://forum.tagdiv.com/requirements-for-newspaper/

Then install the demo you want. Choose with or without content
https://forum.tagdiv.com/installing-demos/
With content the homepage of the demo will be provided. You can edit that homepage and configure the elements to display your own content instead of the demo content.
Without content the demo homepage will not be provided, you will have to build it with the tagDiv composer.
Let us know if you have problems and we will try to help you.

Post count: 53

If I install with content. Do I’ve all the demo content then in my posts and have to delete this later manually?

Post count: 623

If you install demo with contents then you will have to delete imported posts manually.

It’s better to install demo without content.

Post count: 53

Hi,
finally I installed your theme on a subdomain: news.gartenwoche.ch
But I absolutely don’t know how to set the intro article like on old page:gartenwoche.ch
Means: one intro article under the menu and the sidebar on the right goes straight under the menu. Can you please guide me how to achieve this?
Thanks.

Post count: 20688

Hi,

Use the tagDiv composer to make changes to the page, split rows, add new rows and elements. I provided a composer guide above, this is a block settings guide
https://forum.tagdiv.com/block-settings-guide/

These are all the available blocks (25 types + flex block)
https://demo.tagdiv.com/newspaper/block-1/

These are the big grids (12 big grids + 10 full big grids)
https://demo.tagdiv.com/newspaper/big-grid-1/
https://demo.tagdiv.com/newspaper/full-big-grid-1/

There are also many other elements that can be used to create pages with the tagDiv composer.

So you want to display a bigger module on the left and a smaller module on the right. Check the block types, choose the one you like best. Split the row as you want
https://www.screencast.com/t/qgoAjZnW
Instead of trying to replicate another design, maybe you could create a new design with the elements the theme and page builder provides.

Thanks

Post count: 53

Okay, I was able to do that. But why is the title above the image? Of course I don’t want to have this. It’s a standard that the title is under the image. Is this not possible?
That’s a big issue. news.gartenwoche.ch

Post count: 53

Do you give me no more support?

Post count: 20688

Hi,

Please see the allocated support hours mentioned in the top banner and also in the sidebar.
Also take into account time differences and exceptions (for the first day of June there was no support – there was a banner mentioning this on the forum).

Regarding the question with the title, what title are you referring to exactly? If you do not like how one type of block or grid displays the title, use another one. There are many types of blocks and grids as I mentioned above. Use the ones you like to build the pages, there are no restrictions.

I see this currently on your website – https://www.screencast.com/t/jqRVoYn5Fb

Thanks

Post count: 53

You see this, because in the meantime I was able to figure it out. There are no time differences to Romania on my side. Indeed it’s a fun to work with your theme, the deeper you get. But I was not able to set the video playlist to this design you know from youtube: means, other videos on right side, instead below.

Post count: 20688

Hi,

I was simply trying to mention that you wrote on May 31st at 10pm, and there was no support for the first of June (day off) then for the weekend. That is why it took so long for a reply on our side, I am sorry for this inconvenience.

The playlist when placed on a full row, will display the videos next to the video, like in the demo here
https://demo.tagdiv.com/newspaper/video-playlist/
When on a 2/3 or 1/3 column for example, it will look like this
https://www.screencast.com/t/gfarlZy60

If you want to embed a playlist already made instead of adding individual video IDs, you could embed that playlist in a text element
https://forum.tagdiv.com/topic/youtube-playlist-instead-of-each-video-individually/

Thanks

Post count: 53

Okay. You can sure explain why your item is no longer available at themeforest. This means no more support and no more updates. That’s a fraud!

Post count: 623

Hi

due to a technical issue, the theme was pulled of ThemeForest. Team released the new version 8.8.1 and it’s awaiting moderation. We hope that in the next 24 hours the theme will be available again.

Viewing 19 posts - 1 through 19 (of 19 total)
The forum ‘Newspaper’ is closed to new topics and replies.