The Instagram footer of our website is not showing images. We have tried to reconnect the account, but no effect.
please check this pic. . .
Website: httpsL://www.PAKDEFENSE.com
Instagram Account: https://www.instagram.com/pakdefense.official/#
Please check and try to issue at your earliest.
Best Regards,
Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/instagram-footer-section-donshow-image/
Thank you!
Hi, I have double checked the settings and settings are all accurate. But, still the images are not showing in instagram footer
Hello!
There could be a cache issue. Please make a test and uninstall the cache plugin and also from your browsers.
Let me know the results!
Thank you!
I have tried uninstalling the cache plugin and clearing the browsing cache, but the problem stays as it is before.
Please sort out the issue at your earliest.
This is happening for me as well, so I stopped by the forums to see if anyone else is having the same trouble. I’m connected because my captions are showing up, but no images, so it’s just a page of captions bleeding into other sections all over the page – from my sidebar and my footer IG widgets.
Hello!
Please re-check the settings you made there: https://forum.tagdiv.com/instagram-widget/
Thank you!
I have told you that I have double checked the settings and the settings are same. Provide me the workable solution ASAP
Hello!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Our client doesn’t want to give access to the website. Please provide us the solution and we will done it on our side.
If it is a template issue, then suggest us which template we have to edit
Hello!
We will investigate this issue on our end and we will provide a solution as soon as possible in the next updates.
Thank you for understanding!
I noticed that when I used to add the instagram element in TD Composer, then feeds comes instantly. But, it is not showing in the footer section.
When the next theme update is coming?
Mine is definitely connected, but I’m getting captions only. Is this what yours looks like (my footer)? https://tallahasseefoodies.com/ I’ve disconnected everything, cleared cache, reconnected again, and it still looks the same. :/
Hello!
@great1212 We hope as soon as possible we can.
Please try to change the image size as here: https://i.imgur.com/HOjq7xq.png , save and see the results!
Thank you!
Hi, as per your suggestions. We have tried changing the size and quantity of images and clear the cache. But, got no fruitful result and still only the captions are showing.
Please check the following pic:
Result:
I made the same changes, cleared cache, and I’m still seeing captions only https://tallahasseefoodies.com/
Hello!
We are still investigate the issue. It would help us to have a temporary access at least via email, so we can easily could check the issue better.
Thank you for understanding!
I’m happy to give access. I’ll even give temp log in access if that’s what’s best. Please let me know how to proceed.
Hello @JKLFab!
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Same problem here. Looking forward to see the solution.
If it helps, here is the Chrome Console error message:
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
TagDiv Team. This is a theme related issue. Need to fix ASAP. Waiting for the next theme update.
Any news?
I just sent in an email to tagDiv including a link to this post. As soon as I hear back from them, I’ll give them access to my site so they can investigate.
