Today i just lose logo on wesite also on a mobile theme, than main banners , backgrounds etc , everything it was just empty i also saw that i need to put activation code on dashboard for theme which i put before when u bought theme.. what can be problem?
is it way to return that jow it was?
thanks
Hello Kraljsin,
It is strange…sorry! Please notice that our theme update does not influence your databases and you should not have to happen to you so. If you are using some untested plugins, you should try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that your untested plugins used by you to interact with the theme core files and cause these unknown issues.
Thanks for your understanding!
i have plugins but all ok,not untested,but i lose everything from theme panel like its new.. and i need to put licence code again
is it way to backap data if something happend again?
Hello,
Creating aback-up is highly recommended. Please use this guide and create regular back-us to your install:
https://codex.wordpress.org/WordPress_Backups
Thank you!
Dear today second time i lose again all banners main logo, all ads
and i got message that my theme is not regitered and i must to put again licence code and to put again everything from start
whats problm
start to be very disapointed
Seems like you don’t have your site very well configured if you keep breaking it.
See my comment on your other post on this topic.
Site can’t “suddenly” break unless you update it, change it, your host changes system, or you get hacked.
Meranda Devan
you likely want to start your own topic.
You can update the theme from the panel, but you need to download the theme zip from Themeforest, then install that zip by uploading from your hard drive.
Alternately, it’s wise to learn how to FTP, as this is the best method to upload theme update while deleting old folder, making backups of images, folders, etc., and uploading any plugins included with theme you actually use.
today was theme update after update i cant see any pictures on my web page .. do u know what can be problem? i use enavto market automatic plugin
Don’t use the Envato updater as it never works right on many server setups due to permission/ownership problems.
FTP is best way, and only way if you keep having problems.
yesterday i had again same problem theme is broken like reset and i need still again to work everything from start
Hello,
If you cannot see the images, it could be a plugin conflict and not a theme update issue. You probably have a js error in your browser console that breaks the lazyload animation. Try to find which one of your plugins causes the issue and remove/replace it. This is done by disabling all plugins at once, clearing the cache and resetting/purgins cdn files if you use it. Then re-activate the plugins one by one testing your site after each one to see which one causes the images to break
Or it could not be a plugin at all and it could be a custom modification you made or your child theme that need updating as well. The child theme is not update proof. Try to switch to the main theme to test it out.
I hope this helps.
Thanks.
WP experts told me that i have big problem with this theme
this theme make 1400 queeries per 1 visits to base which is abnormal
how it is possible?
Hello,
The requests depend on the number of visitors you have and on the number of complex elements on your site. If you have lots of blocks with pagination and ajax filters, the requests could go up. Please make sure you use a caching plugin : https://forum.tagdiv.com/cache-plugin-install-and-configure/ and a cdn server is also recommended: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Daer Bogdan,
i have all of that and my wp administrators told me they never saw that some theme made so many request to the data base. They did analise and per one visitor is 1400 queries to base and normal is from 50 to 200..its too much and when we put one picture also theme made 10 more pictures..
3 times my theme broken i lose all data baners and everything i must put all from the start
and now some function stop to work for example on some sliders on main page not work u can go left or right.. then u cant put word in searh place for searching and some more…
what can be problem then
Hi,
Basically the theme has these requirements as specified here – https://forum.tagdiv.com/requirements-for-newspaper/ in order to get the best results. Some further modifications are recommended to be made according to this guide – https://forum.tagdiv.com/system-status-parameters-guide/
If all these simple conditions are met it is recommended to use a caching plugin and the CDN as mentioned in the previous reply. Also a tutorial about improving page loading speed is available here – https://forum.tagdiv.com/how-to-make-the-site-faster/ meant to help you optimize website speed.
Some of these recommendation are not mandatory and a website can work properly without them. Please note that some plugins can have a negative effect on websites and cause unexpected results, so you should test this using only the latest version of the plugins, provided in the theme package.
Thank you for understanding!
And what can be problem than any slider not work its just static and if u want to see pictures sighns < left or > rights not work anyhere on site and even part where is searching u cant put any keyword for searching? how to resolve that
Hi,
I suggest you try to make a clean theme install – https://forum.tagdiv.com/install-via-ftp/ and use only the plugins bundled in the theme package. This should fix all the problems you are having at the moment. If after doing a reinstall the issues are still present, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic for identification purposes.
Thanks
Today i got tgis from my server:
We see that you have not yet moved your website, and the extreme resource usage continues.
Please be advised that if this is not resolved ASAP, we will need to close down your website.
PS: the number of files in your website has now grown from 658 thousand to 2.48 million. Your software is misbehaving extremely badly, and it prevents us from taking any backups.
how it is possible from 658 thousand to 2.48 million?
Hi,
I do not know what could go wrong if you have made a fresh theme install and used only the plugins provided in the theme package, and the problem is still there. Maybe this is not theme related, because we have not had any complaints with this issue. As I suggested please send us email at contact@tagdiv.com and admin login information so we can take a look and see if this is theme related.
Thank you for understanding!
With 32 Plugins on my site the home page (lots of blocks) 110 queries per visit and in a single post 80 queries per visit, So i thing not a theme problem.
i have 14 plugins but theme made 1500 queries per 1 visit
