Updates not showing

Posted in: Newspaper
Post count: 28

Hi guys,

When I make updates to a page and then check on my or any phone the updates show great.
But not the home page updates. I tried to clear the cache etc.. all things I DONT need to do on all the other pages after an update.

Not sure what to do to make home page edits show up on mobile devices.
https://okcgnosis.com/

Also on this page https://okcgnosis.com/gnostic-courses/ the register button works perfect on desktop, but on mobile it goes t the 404 page – trying for days to figure this out.

Ben

Post count: 21065

Hello Ben!

I’ve checked your website and it seems that your responsive version looks similar as your desktop. If you use a mobile page, then please assign it again and see the results.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

I can see that the register button doesn’t work at all, neither in desktop. Please re-check!

Thank you!

Post count: 28

Thank you Bettina,

Another thing is when I use the TEXT WITH TITLE ELEMENT I just get a spinning icon and I can’t edit.

Post count: 21065

Hello Ben!

Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Post count: 28

I tries everything, may you please take a look?

  • This reply was modified 4 years by Bettina. Reason: Please never give your login details on the forum because everyone can see them and if something happens we are not responsible for that. Next time give these details on our contact email. I will check your website and I will let you know
Post count: 21065

Hello Ben!

It seems that you have a 403 error for WP Editor, so it is clear that something interfere with our theme. Check this topic too: https://forum.tagdiv.com/topic/tagdiv-computer-not-saving/

If you want you can contact us via email at contact@tagdiv.com and provide the cpanel url and credentials too.

Thank you!

Post count: 28

Thank you. I sent you an email.

Post count: 21065

Hello Ben!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

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