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Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the latest version of Social Counter was not tested with old theme version. Please try to add another instagram id and see if it is working. Also please provide a link so we can take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide a link to category page where you use module 16 as it should work fine I have checked this again – http://screencast.com/t/CpRQeL61Hghttp://screencast.com/t/HMjSM7zqo Also please clear cache may it is a caching issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/yH6suuYNoPqA as there is no option in Theme Color to change this.

@media (max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full, .td-header-wrap .td-header-menu-wrap, .td-header-wrap .td-header-main-menu {
background-color: #fff!important;
}
#td-top-mobile-toggle i {
color: #222 !important;
}
.header-search-wrap #td-header-search-button .td-icon-search {
color: #222!important;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is not so easy, but if you want to show only featured articles on grid form category page, you can try to change here to take the featured posts – http://screencast.com/t/0qdQfFpAa8tX and also make this change to hide all other filter options as they will not work properly – http://screencast.com/t/548dF1IDz8
Result: http://screencast.com/t/zyJAg9g1

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. There isn’t an ideal image size(aspect ratio) so it can look good on all thumbs, also depends which blocks/modules that you use and you have to do some tests and see what aspect ratio to use as. On post style 3 the image is cropped at 1068x0 as you can see here – http://screencast.com/t/RRMdhh6Fa so there is a specified width but it takes the image’s default height. You could read more about the featured image size here (it’s from Newsmag documentation but the principles are the same) – https://forum.tagdiv.com/image-size/

2. You have this issue with the featured image because of this css min-height(this css is added in case that is not used a featured image on this template, so the post title will not disappear). You can fix this using this custom css in Theme Panel > Custom Css – http://screencast.com/t/semPWvQDCw

@media (max-width: 767px) {
.td-post-template-3 .td-post-header-holder {
min-height: inherit !important;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and seems that you solved this issue – http://screencast.com/t/sLsRxnPHs

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. The theme doesn’t have a sort option like that, but you can use “Random post from last 7 days” and also if you want to change the order you can change it here – http://screencast.com/t/eXJ2CaQe
2. Unfortunately the featured video cannot be played from modules/blocks, you can add only a playlist block on your page to display videos.
3. Not sure what you mean, you can display a sidebar in page content using Widgetised Sidebar block – http://screencast.com/t/RPeccxsltx

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The default style should not have any predefined fonts or colors all these options should be on default(like when you install the theme and it is not customized) – http://screencast.com/t/Ba8UG3E9http://screencast.com/t/10NLTYzX
If you install another predefined style – http://screencast.com/t/pKgl2ZFsu it should change some colors and fonts – http://screencast.com/t/JU9a0wDbChttp://screencast.com/t/DinduD3Llix
You will have to create your homepage and customize other settings.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We have changed the child theme system, but we will release an update in a week so also the parts files will be overwritten by child theme.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check module 6 and uncomment this line – http://screencast.com/t/ddMs8ZNioJ

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

14. Unfortunately the theme doesn’t have an option like this, you will need custom work and it is not an easy task I suggest to hire a freelancer to do this for you as we cannot provide any type of custom work at this time. You can find the filter function here – http://screencast.com/t/o3QutM7Ls

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Not sure what the issue is as I cannot access your site – http://screencast.com/t/MAnrOK5is Did you used your videos as featured?
You can check this also without any plugins active except of Visual Composer, clear cache and purge your files if you use CDN.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can find thumbnail size in td_config.php file if you want to change this – http://screencast.com/t/3gdOivk1 and if you change/add a size please regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/ Also there is an option to enable/disable thumbnail image on modules/blocks in Theme Panel – http://screencast.com/t/oWYPjpspz
You can find out more here about width/height = 0 on crop – https://codex.wordpress.org/Function_Reference/add_image_size#Parameters

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check block settings and you ca filter your post by a specific category, tag… – http://screencast.com/t/JtPkVf8cIO Also please check documentation – https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The text “All” from blocks ajax drop down can be translated from block settings – http://screencast.com/t/9tmleWnXgf it is not added in Translations section. You can translate there the “All” from megamenu – http://screencast.com/t/mjdyIqevpDhttp://screencast.com/t/8h9eEpaa

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

All theme style is in style.css file, so if you want to change the header style you will have to search for header, also there is a general css for header and for each style. If you don’t know how to change it I suggest to get a freelancer so do this for you as we cannot provide custom work, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css: http://screencast.com/t/pIhWl8tatHQf

.td-ss-main-content #ac_55600 .ac_adbox {
text-align: center !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this file to make your custom modifications – http://screencast.com/t/hGr3o3sYpSw

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Like I said above we did not tested this on custom post and smart sidebar was not designed for this, you may need custom modification to implement it. Also please provide a link so we can take a look at this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. If you need more custom ads you have to edit td_config.php and add it like this: http://screencast.com/t/pWYaylHiQg Then just make add it in td_panel_ads.php file – http://screencast.com/t/UB3dwNgI68
Now you can add your code in Theme Panel > Ads – http://screencast.com/t/z3ROmJFEL and display it in your page – http://screencast.com/t/aNBwX5azB

2. The theme doesn’t have an option to have a different header ad for each category(or other template) and you will need custom work to achieve that, unfortunately we cannot provide any type of custom work at this time,sorry! You can add a condition here to display a different ad on a specific category – http://screencast.com/t/XOj3fyH8J If you don’t know how to do it I suggest to hire a professional to do this for you, also you can try to find and use a plugin.

Thanks for suggestions, I have added this on our to do list and we will try to improve this in future, however we have over 250 features on our list we have to pick very carefully what we implement.

Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff

Hi,

Here you can find the next/prev ajax pagination – http://screencast.com/t/NcLV0dR44nxhttp://screencast.com/t/Za1gBpkjSV

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We know about this issue and seems that we forgot to change the version to 6.2.1, but if you have downloaded/updated to latest version it should work fine. Also we will fix this as soon as possible.

Thanks for the message and sorry for inconvenience!

Alin [tagDiv]
tagDiv Staff

Hi,

No, it will not affect your pagebuilder structure.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can set the excerpt length for each module from Theme Panel > Excerpt section – http://screencast.com/t/xW6LP6ujaFO
If you want to create a condition for module 16 excerpt lenght only for category page you ca add it like this – http://screencast.com/t/IxPxKkZmukH

<?php
   if (is_category ()) {
      echo $this->get_excerpt(2);
}
   else{
      echo $this->get_excerpt();
}
?>

Result
– category – http://screencast.com/t/pHZCBvJkG4HX
– other template where module 16 is used – http://screencast.com/t/RGKvlVlYAhxE

Thanks!

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