Hi,

Please take a look here and find out more about the image size and the crop parameter: https://codex.wordpress.org/Function_Reference/add_image_size – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
And try to find the best size and crop for you images.

Hope this helps!

Hi,

@forra Please provide more details about your new custom sidebar, how did you created? Everything disappear from the widgets section from your sidebar or this sidebar is not displayed on your page?
Please follow our documentation: https://forum.tagdiv.com/sidebars/ and try this without any plugins active, leave just Visual Composer active and clear cache.

@daicadung Please create your custom sidebar and set it to appear from Theme Panel > Template Settings: http://screencast.com/t/O1fV6rKaoq and also add widgets to it: http://screencast.com/t/P7SQGmmQnGT9

Hope this helps!

Hi,

@osckar Please take a look at your plugins and see if they are updated and work properly with WordPress like Christopher suggested. Also please use only the plugins that you really need and disable the others. Like I said and also you figured out there is a conflict between some plugins, so I cannot provide you a solution for this. Only you can solve this issue.

Thanks!

Hi,

Like Lucian said we did not tested this plugin with the theme and we cannot provide an accurate solution. @Carel said something about if change the settings of the plugin here #38207 . You can try to change some plugin’s settings and see if this works. Sorry for inconvenience!

Thanks!

Replied via email!
Thanks!

Hi,

If you have used WordPress import and you did not made any custom modification to the files it shouldn’t cause any issues and the permalinks will be generated automatically.
Please provide more details “about swapping all old url”.

Thanks!

Hi,

Where do you see this error as I checked your site and I did not found any error. Please provide more details.
You can find this in functions.php – http://screencast.com/t/zVqrmL4cqk this check what settings to load.

Thanks!

Hi,

Please try to add your code in header.php depending which header style you use: http://screencast.com/t/qjEclZ16hg

Thanks!

Hi,

If you update the theme from the previous version(4.6.1) you can use the patch to update, but if you update from the older version please update the theme following this guide and use ftp method: https://forum.tagdiv.com/how-to-update-the-theme/ and also update the plugins that come with the theme’s files from the /plugins folder.

Hope this helps!

Hi,

Unfortunately theme doesn’t have an option for this, you can try to use Chrome inspector tool and take a look how this is made on that site – http://screencast.com/t/x9OioH6ps889 and try to add a css code for your menu also.
I suggest you get someone to help you with this if you don’t know how to do it as we cannot provide any custom work. Sorry!

Thanks!

Hi,

I have checked your site(I found it, so you don’t have to post it) and did not found any issues with the menu: http://screencast.com/t/McMyPSUjXB
Please tell what is the issue has the menu. Following you structure(settings) it looks fine. Also please empty cache.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

The footer logo is added with logo widget. I don’t know exactly what your are trying to do, the logo is resizing automatically(till 100%) when you change footer layout from Theme Panel: http://screencast.com/t/57hXHOo41Gm – http://screencast.com/t/NO3V0wDea
I have checked your site and it looks fine and the image is at maximum size – http://screencast.com/t/lc5rnoqoLLaX
When you are using footer on 3 columns layout the max width for your logo image is 326px: http://screencast.com/t/PjuhPWIiX

Hope this helps!

Hi,

Glad that you managed to solve this!

Thanks!

Hi,

Please provide a link so we can take a look and try to find a solution for author on modules.
Also please use SEO by Yoast to set the page title: http://screencast.com/t/d06ljQNxh

Thanks!

Hi,

If you have unique articles enabled on page you will have different result on blocks even it is set the same settings. So please make sure that you don’t have this active: http://screencast.com/t/SQPnrNezWYTh
I’m not sure what you mean, but you can edit view count from custom fields: http://screencast.com/t/ovwSRJh30

Hope this helps!

Hi,

For post style 1 you will have to edit loop-single-1.php: http://screencast.com/t/XtDpGuXFr

Thanks!

Hi,

Sorry for delay, we are working Monday – Friday: 8:00 AM – 17:00 PM.
I have checked your site and did not found any issue with this:
Homepage: http://screencast.com/t/1eQuXaIkmM
Category page: http://screencast.com/t/WexHcsEsKUy

Thanks!

Hi,

I have checked your site and seems that megamenu and infinite scroll are working now: http://screencast.com/t/5oUw4TQIi – http://screencast.com/t/07SdAQC3n

Thanks!

Hi,

Please try this solution: http://screencast.com/t/2PD1UY2a8xd

Hope this helps

Hi,

This error was already fixed for Newsmag theme and for Newspaper will be fixed on version 5. On that version will be a major update for Newspaper and all these errors will be fixed.
Sorry for inconvenience and thanks for understanding!

Hi,

Please try this without any plugins active, leave just Visual Composer active, empty cache and check again if you still have that issue. Also please provide more details about the menu settings and provide your site URL so I can inspect this.

Thanks!

Hi,

When the video format is used it is apply some padding top to paragraph, please try this custom css: http://screencast.com/t/VHle7f1d3

.format-video p {
padding-top: 0px !important;
}
.format-video .td-post-text-content {
padding-top: 11px !important;
}

Hope this helps!

Hi,

I also tested this with the latest theme version 4.6.2 and did not found any issues with this: http://screencast.com/t/IFGr5RNCDg
If you need to update please follow this guide to update and use FTP method: https://forum.tagdiv.com/how-to-update-the-theme/ and update alos the plugins that come with the theme’s files from /plugins folder.
Please also try this without any plugins active, leave just Visual Composer active, empty cache and purge your files if you use CDN and check if the issue is still there.

Thanks!

Hi,

I’m not sure what you mean. Unfortunately you can set a post style only from post backend there is no option to set this from category section, you can only set a custom sidebar and background for articles from the same category: http://screencast.com/t/o9kSG3q3

Thanks!

Hi,

Please deactivate all plugins, leave only Visual Composer active, empty cache and purge your files if you use CDN and check if you still have issues with this.
I checked this with the latest theme version 4.6.2 and did not found any issues.

Thanks!