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Alin [tagDiv]
tagDiv Staff

Hi,

This error was already fixed for Newsmag theme and for Newspaper will be fixed on version 5. On that version will be a major update for Newspaper and all these errors will be fixed.

Sorry for inconvenience and thanks for understanding!

Alin [tagDiv]
tagDiv Staff

Hi,

On our demo’s menu are added only some categories that are set to megamenu and pages with submenu items: http://screencast.com/t/dte2bmKwL5 You can make your menu that you need by adding your pages and categories like in the screenshot.
You can add a category to the menu and set to appear like a megamenu: http://screencast.com/t/70RESs6F if that category has subcategories, they will appear automatically(you don’t have to add them like submenu).
Also our documentation may help: https://forum.tagdiv.com/newspaper-documentation/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The megamenu was not designed to work on rows, that why you have this issue. You have changed the number of post displayed on megamenu from the code and get this issue.
You can try this css code in Theme Panel > Custom Css if you want to use the megamenu like that: http://screencast.com/t/BQ0CaXA9PU0

.td_mod_mega_menu:nth-child(6){
clear: left;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Did you manage to update the theme? Do you have an error as I cannot figured out what the issue is?
Please make sure that you make a backup of your current theme installation and the make sure that you follow the above guide to update. Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Replied via email!
Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

On Newspaper 5 will be added all Visual Composer features, for some of elements are hidden in functions.php and may not work properly. Also facebook like button is there and you can enable it if you need like this: http://screencast.com/t/fPmwaQRmtlThttp://screencast.com/t/uJZPWeIw
Also you can use do shortcode() to display it on search page and other templates.

Also an easy solution may be to find a plugin to display social like buttons on other templates that post pages.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and did not found any issues with block 1: http://screencast.com/t/nASjwGDs7
Please empty cache if you use a cache plugin.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

@rights reporter Please send an email at contact@tagdiv.com and a request for an older Visual Composer if you think that this can help you.
Also please check this guide for page speed: https://forum.tagdiv.com/how-to-make-the-site-faster/https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/https://forum.tagdiv.com/topic/pagespeed/

@daemonlynx Please provide your site URL and also may help above links.

Hope this helps and sorry for inconvenience!

Alin [tagDiv]
tagDiv Staff

Hi,


@tsatiroglu
Please send an email at contact@tagdiv.com paste a link to this topic or provide details about your issue and give wp-access so we can have a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Maybe you did not understand me. You already use the sidebar from homepage(default) also on your event posts, just that appear this issue with date. You can try to change the sidebar for your posts(theme’s templates) from Theme Panel > Categories > each category(this sidebar will also appear on post from that category): http://screencast.com/t/H9PzO5ZOEdQd And the default sidebar will appear only on your event post and you can add widgets that will not display date for example: http://screencast.com/t/9P2OOhIJHhttp://screencast.com/t/xNRn5CQc
You cannot change the sidebar for your event post, so those will use theme’s default sidebar, but you can set a custom sidebar for category pages, posts, pages so I think this is the best and easiest solution.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you have custom modifications to the theme files you ca take a look and see what files we change until latest update and update only that files. Anyway we have made many changes till version 1.7.
If you don’t have any modifications to the files please follow this guide to update and use FTP method(also make a backup of your current theme installation, so you can revert if something goes wrong): https://forum.tagdiv.com/how-to-update-theme/ and also update the plugins that come with the theme files from the /plugins folder.
In 1.5 theme’s version we have renamed some shortcodes:
– td_ad_box -> td_block_ad_box
– td_authors -> td_block_authors
– td_homepage_full_1 -> td_block_homepage_full_1
– td_popular_categories -> td_block_popular_categories
– td_video_vimeo -> td_block_video_vimeo
– td_video_youtube -> td_block_video_youtube
– td_text_with_title -> td_block_text_with_title
– td_slide -> td_block_slide
– td_social_counter -> td_block_social_counter

So the renamed widgets have to be re added to each sidebar after this update. Make sure that you backup your database and if possible get the widget list from your sidebars.

Rename the short codes via SQL: https://forum.tagdiv.com/update-newsmag-to-1-5/
The shortcodes shouldn’t be a problem, they will just appear on page as a code, you have to locate them and manually modify them to the new format: http://screencast.com/t/Da8k0HHtSD or use the SQL query (in phpmyadmin) to automatically replace them in the database – http://screencast.com/t/G1SwZNDb

Hope this helps

Alin [tagDiv]
tagDiv Staff

Hi,

Normally this should work fine if it is enabled from Theme Panel: http://screencast.com/t/KpgqU8vfK
Result: http://screencast.com/t/7EJwwrqQi

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

For some reason get_the _time function take the custom post date also in the sidebar. A solution it will be to leave the default sidebar for this custom posts and change sidebars for all other categories, posts, pages…
Also use this custom css to hide the date only for that custom posts: http://screencast.com/t/l6xp0psI1

.single-event .entry-date {
display: none;
}

Also please read plugins documentation maybe there you ca find some details about plugin’s post templates.

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

We know about this behavior and we are currently trying to find the cause of it. We will provide a solution for this as soon as we have one.
We’re very sorry for the inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this without any plugins active, leave just Visual Composer active, empty cache and check again if you still have this issue. Also please provide more details about the issue(a screenshot will help) and what host do you use. Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can try to add a condition in loop-single.php(or edit the post template that you use) like this: http://screencast.com/t/KLixIJTweRZ6

<?php
   if ($td_mod_single->post->post_author != 1) {
         echo $td_mod_single->get_author_box();
   }
?>

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The posts from blocks can be filtered by category OR by tag and the default one is filter by category – http://screencast.com/t/rPqwwPT0 You would need custom modification for this and it is not an easy task I suggest to hire a professional as we cannot provide custom work at this time as we work on updates/development and support. Sorry for this!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can check this accessing your forum when you are logged out. Normally you should be logged in to create new topics: http://screencast.com/t/FKLn82lxhttp://screencast.com/t/me8XLwU0LM

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We are currently trying to find the cause of it and we will provide a solution for this as soon as we have one.
We’re very sorry for the inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I can tell you exactly when it will be an update, but it will be soon as possible we hope at the end of the next week.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you still have this issue please send an email at contact@tagdiv.com paste a link to this topic or provide details about your issue and give wp-access so we can have a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@aleister
Did you tried Newsmag 1.7 also with latest version of Visual Composer plugin(4.4.3) and doesn’t work? I know that you have that problem with memory, but you can try it just to see if works and also you can change the memory limit. We did not tested latest theme update with older versions of the plugin, but normally it should work.
Also please make sure that you try this only with Visual Composer active, disable all other plugins, clear cache and purge you files if you use CDN. Let me know hoe it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the parallax has a fixed height on different size on screen. You can try to use media queries( @media) and add small height for it following this topic: https://forum.tagdiv.com/topic/change-image-size-on-full-post-featured/#post-40879

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

Just decrease the width from the above code to reduce the images size on mobile and and if you want to hide the excerpt on mobile please use custom css to hide it: http://screencast.com/t/XMmQSva2S9L

@media (max-width:767px){
.home .td_block_11 .td-module-thumb .entry-thumb {
width: 150px !important;
}
.home .td_block_11 .td_module_10 .td-module-thumb {
position: relative;
float: left;
margin-bottom: 20px;
}
.home .td_block_11 .td_module_10 .item-details {
position: relative;
min-height: 135px;
margin-left: 200px;
margin-bottom: 40px;
}
.home .td_block_11 .td_module_10 .item-details .td-excerpt {
display: none;
}
}

If you don’t have basic css/html experience I suggest to get someone to do this for you as we cannot offer custom work. Sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You will need to regenerate your thumbnails after you make the change in the module. I’m not sure what you mean when you say that images looks stretched, as I tested this and it is look fine on my side. And on mobile view appears exactly how they are cropped at 681px width. You can use also your solution if you are satisfied or add another size in the module and try to find the best solution for you.

Thanks!

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