Hi,

The theme use the default wordpress registration that’s why appeared this issue after wordpress update and the function is deprecated.
Please add change this code – http://screencast.com/t/i4C94cvIAr with this – http://pastebin.com/tp9t4yRp
We will fix this in the next theme version.

Thanks!

Hi,

If you refer to the social counter plugin please check this guide – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you want to add you social links to the Social Network section please add the full url there – http://screencast.com/t/qS9ySi1W – http://screencast.com/t/roms2BBR8D3P
Please provide more details if this doesn’t help.

Thanks!

Hi,

Not sure what you mean, the subfooter menu is displayed on mobiles – http://screencast.com/t/DM0l12ZnbWb8

Thanks!

Hi,

Please check this without any plugins active except of Visual Composer or if you did some custom modifications please remove them as the css is altered, your video ha a fixed width and height, this cause also responsiveness issues – http://screencast.com/t/WaZdsA8h It should look like this by default – http://screencast.com/t/FJXb80zPQp

Thanks!

Hi,

Do you use newsmag theme? Or the old version of Newspaper?
In version 6 of Newspaper the menu icon looks like this – http://screencast.com/t/PI413j6G
If you use Newspaper 4 you can change the background postion using custom css in Theme Panel > Custom Css – http://screencast.com/t/ZugSMsHFMbnH

.td-sp-ico-menu {
background-position: -20px -362px !important;
}

If you use newsmag you can change it here – http://screencast.com/t/amYJ5lz2cb

Thanks!

Hi,

Change you social links to https – http://screencast.com/t/W3nPeeN6AX0w – http://screencast.com/t/USgH9TyigH4
For social counter I see that you managed to change it – http://screencast.com/t/1bhzlfJ0Gv

Thanks!

Hi,

1. The theme doens’t have an option to place ads in galleries or blocks content, you will need custom modifications and it is not an easy task. Unfortunately the time doesn’t allow us to provide custom work, sorry!
2. Please provide more details about the smartlist 8 issues as I’m not sure what you mean.
3. The classic(numeric) pagination cannot be used on blocks, only the nex/prev infinte and load more types of pagination are available there. You can change the page template to Pagebuilder with Latest, so your latest articles will be automaically displayed at the bottom of your page with numeric pagination – http://screencast.com/t/FYwQxBPIAN – http://screencast.com/t/WCnxjf2FxeO
4. Please check this guide how to use pagination on post – https://forum.tagdiv.com/posts-with-pagination/
5. Check documentation – https://forum.tagdiv.com/how-category-settings-work/

Thanks!

Hi,

Please check the Screen option maybe it need to be enabled from there – http://screencast.com/t/ZxNvWqUCE

Thanks!

Hi,

All our blocks are made using modules, you can make an idea which module(s) is used on a block, if you take a look to the excerpt section – http://screencast.com/t/NatOlDxX1A5 or Category tag on modules – http://screencast.com/t/UK96sG1I

Thanks!

Hi,

Please try this solution – https://forum.tagdiv.com/topic/remove-css-layer-on-slider-pictures/#post-62725

Thanks!

Hi,

It is not an easy task to add a social network to Social Counter plugin, I suggest to hire a professional developer to do this for you as we cannot provide custom work, sorry!
We have a list with some requested networks to be added to social counter, so I added also yours and if many users will demand it we will consider this.

Thanks!

Hi,

You cannot load another submenu for mobile devices. A solution is to add the submenu as usually for the menu item that it is megamenu and hide it only for tablets and desktop. So for mobile it will look the same – http://screencast.com/t/a6XrmiMi
The result in this point is – http://screencast.com/t/x1QZJm2Ahb so you can use media queries to hide the subitems on for tablets and desktop – http://screencast.com/t/BfK7I47VU
Result on mobile – http://screencast.com/t/wYEpuZKBNcTj

@media(min-width: 768px) {
.menu-item-3994 .sub-menu > .td-normal-menu {
display: none;
}
}

Thanks!

Hi,

I have checked this on my side and unfortunately the ajax filter on IOS Slider doesn’t work anymore. I have added this on our list and the developers will take a look at this and if they will find a solution it will be fixed or at least this option will be removed from slider options.

Thanks for reporting!

Hi,

Increase the posts limit from block settings(to 6 for example) – http://screencast.com/t/xNqYSxlp

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and see if you still have this issue.
If the problem persist provide a link so we can take a look.

Thanks!

Hi,

If you refer to the predefined layouts – http://screencast.com/t/ZncQn5iaewl in this file you can remove them – http://screencast.com/t/rq0qjFZ0

Thanks!

Hi,

You can move the reviews code in the post template that you use. For example you could place it bellow the post title – http://screencast.com/t/nh0wockO – http://screencast.com/t/JgcxfoOR
If need another customization and you want to change the reviews function you can find it in td_reviews.php file – http://screencast.com/t/dIIUZcXLHy14 or get someone to help you with this as we cannot provide custom work – http://screencast.com/t/dIIUZcXLHy14

Thanks!

Hi,

Please check this guide to optimize images and pagespeed – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Hi,

Please check your console for errors I suspect the infinite load pagination doesn’t work. Also check this without any plugins active except of Visual Composer, clear cache and see if it works.
I have checked this on my side and did not found any issues, even if you use this kind of pagination instead of classic, it should load all the posts from that category. You can control only the number of posts to be displayed per page – http://screencast.com/t/RQ9JngNo

Thanks!

Hi,

Please use this custom css – http://screencast.com/t/UbFJQAVULZp – http://screencast.com/t/rKRbfgtbBjRN

.wp-caption-text {
font-size: 18px;
font-family: "Times New Roman", Times, serif;
}
.mfp-bottom-bar {
font-size: 18px;
}

Thanks!

Hi,

I have checked your site and block 1 looks fine – http://screencast.com/t/MuXpxOrS
Did you managed to solve this?
Also I see that you use the old version of the theme and the latest version of Visual Composer. I suggest to update also the theme to the latest version 6.5.1 as using VC 4.7.4 with Newspaper 4 could create issues.
Follow this guide if you want to update – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Hi,

This is also on our list for a future update of the theme. Unfortunately I cannot provide a quick solution for this but you can take a look in the javascript file if you want to modify it or get someone to help you if you need this – http://screencast.com/t/41uiAXNi5Fw

Thanks!

Hi,

You can create subcategories for each parent category that you set for a block and used the subcategories IDs for ajax – http://screencast.com/t/ckyR5EIfcXfa – http://screencast.com/t/irOcQ4d1eK9 – http://screencast.com/t/kaKzDZkYDxwq
Result – http://screencast.com/t/h3dRsPoE

Thanks!

Hi,

I see that you use an old version of the theme, so may have issues with some plugins that may cause issues. Maybe you have updated some plugins, wordpress..
Did you tried Bogdan’s suggestion?
I also suggest to upgrade the theme and the theme’s plugins to the latest version – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Hi,

You could try this on your site, unfortunately we did not do any tests, but it should work.
The difference for those solutions is that the second will use the email and site name from WP Settings and you don’t have to add them manually in the code.
Also you could try to use a plugin for this and also you can read here about these options – http://www.artishock.net/wordpress/how-to-change-wordpress-default-email-from-name-and-from-address/

Thanks!