Hi,

Please update your theme as this issue was fixed from version 6.3.2 – http://screencast.com/t/7uzeyJCmzb0

Thanks!

Hi,

The next/prev pagination can be used only on blocks. On category page can be set normal pagination(numeric), infinite load and infinite load + load more. You can control the number of the articles from WP Settings – http://screencast.com/t/1gWBOZWp

Thanks!

Hi,

1. The Jetpack plugin has many features so you can try to activate only what you need. The mobile version should be deactivated as the theme is responsive. We tested some of the Jetpack features so it should work with the theme but it may conflict with another plugins that you use.
2. Yes we recommend SEO by Yoast plugin.
3. We don’t use a backup plugin so I cannot make any suggestions, maybe you will get a feedback from forum’s users. We do the backup manually.
4. These are the plugins tested with the theme – http://screencast.com/t/mDR9Si72

Thanks!

Hi,

I have checked an article from your site and the article bottom ad looks fine as it is a margin bottom for paragraph – http://screencast.com/t/gp95vaobvRp Please provide a link to that articles so I can take a look.
You can edit your homepage and customize the ad row – http://screencast.com/t/OJDZ7OJ7rPKo

Thanks!

Hi,

I’m not sure what you mean. Do you refer to this? – http://screencast.com/t/kWRk02p0g The css is from the plugin that you use.
You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/kc3ydy0HRx9

#spingo-container .sg-featured-carousel-wrap .sg-event {
margin-right: 18px;
}

Thanks!

Hi nusagrunge,

Do you still have issues with it? I have checked site and seems to work now – http://screencast.com/t/2Wzj0d00
Please provide more details if you still have issues.

Thanks!

Hi,

Unfortunately the playlist blocks works only with youtube and vimeo videos, sorry!

Thanks!

Hi,

The block 4 was created using module 2(this module is also used on block 2) and the block 5 is used module 3 so this are the files where you can try to add your code. For modules you can try something like this:

<p><?php the_field('price', $this->post->ID); ?></p>

To customize the price you can try to add a class to the paragraph and used it for css – http://screencast.com/t/JLtppCV8

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

The theme doesn’t have an option for this, you will have to modify the code. A solution will be to order by slug so you can control the position from category slug name – http://screencast.com/t/kWQkqXSSOvKY change the category slug name – http://screencast.com/t/tnGaB3bJOtly and it should appear like this – http://screencast.com/t/TRNLbsRh

Thanks!

Hi,

We have this on our list but I cannot promise you anything regarding this feature, if or when it will be implemented. The developers will take the final decision.

Thanks!

Hi Kozzi,

I’m not sure what the issue was. Can you provide more details and a screenshot how it looked?

Thanks!

Hi,

I also checked this on my side and did not found any issue with the block sort order. Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, then check again if you still have this issue. I suspect it is a caching issue. Let me know how it goes!

Thanks!

Hi,

Glad that it worked, sometime it could not connect to the server or the update was not complete.

Thanks!

Hi sesantanajr,

I have checked your site and some of your images are cropped, but they don’t have width and height, for example – http://screencast.com/t/Cmfz8ZNJUNJ it should look like this – http://screencast.com/t/uPWhut4R
Each featured image is cropped to a specific size, here you can see the thumbs used on modules – http://screencast.com/t/9xmQZoZFrGR and the code is located in td_config.php file – http://screencast.com/t/c7LeWSH7p3VK
You have to use Thumbnail Upscale and Force Regenerate Thumbnails only if you use smaller images than the thumb size on modules/block. If the images are not cropped you will have just to regenerate thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/
Did you modified the code? Please remove your custom modifications or try to so a clean install then check again without any plugins active, leave just Visual Composer active, clear cache and see if you still have this issue after you regenerate the thumbs.

Yesterday when I have checked your site the thumbs were cropped to the specific size. The theme doesn’t use the full size image on modules, I have just provide more details in the documentation how the theme creates the thumbnails and how to change the cropping mode if you want this.

Thanks!

Hi,

@orlando We have checked this and did not found any virus to the theme package from themeforest! Also we did not get any similar reports.

Thanks!

Hi,

Here you can find a solution, it is from newsmag but it should work also for newspaper – https://forum.tagdiv.com/topic/prev-next-break-post-how-to/#post-60942

Thanks!

Hi,

@Duke Taber Please edit td_module_single.php file and replace the entire pinterest button(top and bottom) with this code – http://screencast.com/t/XlCIda99ktH – http://pastebin.com/xhdG8hdA
First make a backup of your current file.

I have added this on our list and we will try to find a better solution.

Thanks for reporting!

Hi,

All the quries are made from wordpress, the theme doesn’t make direct queries to the database, so I don’t think that it is a theme issue. From what I understand it is normal to have some open connections, unless they are in the hundreds, so the wordpress will easily connect. Please check this topic, it may help – http://stackoverflow.com/questions/10363160/slow-mysql-performance-sleep-queries

Thanks!

Hi,

@mboydnv Do you have the views and comments on your post?
If you don’t have those active you ca try this custom css as the container is still there, only the individual elements are removed(author, date, views..) – http://screencast.com/t/eq3xXZns9XU – http://screencast.com/t/kRNsPJ5f

.single .td-module-meta-info {
display: none;
}

Also for the modules – http://screencast.com/t/x5EkxarHpn

.td_module_wrap .td-module-meta-info {
display: none;
}

Thanks!

Thanks for the tutorial @Pradeep Augustine!

Hi,

To make an idea how the shop page from demo is designed I will provide you the page content – http://pastebin.com/w8HLZH9B Just create a test page, switch to Classic mode and paste the content – http://screencast.com/t/f4bXaRYx
Like you can see we use text block where we added the block title manually and woocommerce blocks shortcodes – http://screencast.com/t/Vu0zVwXrKwA2 For Latest products we have added in the text block only the title as the latest products are added automatically to the shop page – http://screencast.com/t/32tPWq3AV8bC like in your case and from panel templates is set no sidebar for shop page – http://screencast.com/t/9SYvrD93W
You can try to do something similar.

Hope this helps!

Hi,

Normally the theme settings should not be affected, only the theme files it will be overwritten, but before any update(theme, wordpress) is recommended to make a full backup – https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi,

I have checked this using the latest theme version 6.5 and the VC provide with the theme 4.7.1.1 and did not found any issues – http://screencast.com/t/bnhTWx229 – http://screencast.com/t/O6lUMt7f9g
Please make sure you check this again after you update the theme and VC, also check this without any plugins active, leave just VC active and clear cache. Let me know how it goes!

Thanks!

Hi,

Do you want a similar block like Related Articles to display posts from specific category? You could add a block to a page and filer posts by specific category then take the block shortcode and use do_shortcode() function bellow the related articles code in the template that you use, it may need some additional css customization – http://screencast.com/t/0qfRLEEiD – https://codex.wordpress.org/it:Riferimento_funzioni/do_shortcode Please note that this widget will appear on all your posts from all categories, not only on specific one.
If you don’t have basic experience I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry!

Thanks!

Hi Steven,

I have checked this and before update we have made many tests using the latest version of VC. I guess you have this issue because you have used some VC elements that are changed, like you can see in the update log of Visual Composer and they appear deprecated. If you use some elements like Tabs, you will have to re-add them to your page as the VC developers have changed the classes, the design for them – http://screencast.com/t/3r1YoBw7
If this is not your issue, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know what your issue is.

Thanks!