Hi,

Do you use a mobile template? I checked, and for me, the images are loaded -> https://i.imgur.com/3Al5Qyi.png. Please try to use another browser.

Thank you!

Hello,

I just checked and it works https://i.imgur.com/Z0iO6Xe.jpg

Thank you!

Hello,

We recommend Yoast SEO, although many customers also use Rank Math.

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Hello,

Please try to use the Gutenberg editor and check if the problem appears. If not, then maybe you have a plugin conflict. Also, we recommend using the Gutenberg editor, the default editor for WordPress.

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Hi,

The button works https://i.imgur.com/2qr2RUm.jpg

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Hello,

I think you added the block in the header section, not in the content. Please check it -> https://i.imgur.com/0grq1B8.png -> https://i.imgur.com/tSXvPzH.png

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Hi,

Please provide a screenshot with your error.
Also, please send via email the license certificate to contact@tagdiv.com and we need to investigate the issue on your website.

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Hello,

No, you can change only with custom code css
.td_block_image_box .td-custom-title
{
top:80%!important;
}
The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

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Hi,

I recommend using a cloud template, or disable this option https://i.imgur.com/M4n57QK.png

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Hi,

Yes, you can assign it from the front end -> https://i.imgur.com/A25Roej.png

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Hi,

Please make sure that you have installed all the plugins, like composer, social counter, and cloud.

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Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

The problem is caused by the image size https://developers.facebook.com/docs/sharing/best-practices#images use images with minimum width of 1080px.

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Hello,

You can use this option https://forum.tagdiv.com/background-ads/

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Hi,

To set custom ads, you can use AD BOX element. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

You can’t update only one plugin, you need to update the whole theme and plugins.

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Hi,

You can animate text only using custom code. This can be done only with custom work.

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Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

I checked and are displayed https://i.imgur.com/5XUhbjd.png

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Hello,

Please provide the link to your website.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

I just checked, and your images are displayed -> https://i.imgur.com/CviodXY.jpg -> https://i.imgur.com/bocALkm.jpg

Thank you!

Hi,

I’m glad that you managed to resolve it. Can you please let me know what was the issue?

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

The option is in theme Panel -> Block settings -> https://i.imgur.com/H8OtHUF.png

Thank you!